Except where there is an agreement or a court order in place, you cannot recover any of the costs from the adjoining land that is vacant for constructing a sufficient fence unless or until the current owner of the adjoining land: has completed a substantial building or structure on the land; has...
Step one: Negotiate with your neighbour An agreement between neighbours has priority over the requirements of the Act, therefore when issues with a dividing fence occur it is best to approach the owner of the adjoining land and try to resolve matters together. In order to reach agreement with a...
You may need to organise emergency repairs due to an accident or natural disaster. Here are a few steps to help you repair your home and get the help you need. Get multiple quotes and follow our tips on hiring qualified tradespeople . Speak to your insurer before hiring any tradespeople. Be wary of...
The following organisations may be able to help you when you have a dispute or complaint. Categories: consumer protection agencies legal services various industry areas While this list highlights selected contacts in each category, there are others available. Consumer protection agencies Consumer...
New valves on LPG cylinders From 1 April 2021 LP Gas cylinders with new valves are being phased in. When you next exchange your BBQ or outdoor gas appliance LP Gas cylinder after 1 April 2021, you may receive a cylinder with the new valve. You won’t need to replace your BBQ or outdoor gas appliance...
If your electricity has been interrupted, a portable generator can be a convenient way to maintain power to some appliances. However, it can pose serious health and safety risks if not installed or used correctly. To safely use a generator to power your house or office electrical installation you...
Licensed dealers in Australia are required to provide you with a copy of a contract for sale when you decide to buy a car. This contract becomes legally binding once it’s signed by you and the dealer. It is important to note cooling-off periods don’t apply to car purchase contracts in Western...
Consumer Protection, a division of the Department of Energy, Mines, Industry Regulation and Safety, promotes fair trading and consumer protection in Western Australia. From the simple act of purchasing the weekly groceries at the supermarket to the complexities of signing a contract to buy a house...
Roughing it no longer has to be part of camping. Portable fridges, barbecues, cookers, outdoor heaters and other portable gas appliances can make camping holidays much more enjoyable. Beware! Portable gas appliances are great outdoors, but lethal indoors. Never...
The vocational education and training (VET FEE-HELP) scheme was a student loans scheme where many students were convinced to enrol in the scheme by door-to-door sales people or shopping mall spruikers. Some students were given the mistaken impression the courses and laptops were free, but later...
Funeral directors can help you organise a funeral service. They must be transparent with their pricing, must not make incorrect or misleading statements and they must not offer unfair contract terms...
This information is for owners of WA homes with Typlex Pro-fit polybutylene plumbing pipes. A number of Western Australian homes fitted with Pro-fit Typlex 1050 resin polybutylene plumbing pipes (...
Click the PDF link above to download your Betty and Barney 'new pet buyers - know your rights' poster today! Free promotional material such as the 'new pet buyers - know your rights' poster or pet...
Keep baby safe giveaway 1. General 1.1 Instructions on how to enter and other details contained within promotional advertisements for the competition form part of the conditions of entry. 1.2...
This checklist will help you comply with the funeral pricing code about displaying and informing consumers about your services, prices and packages. Further information is available on the Funeral...
The funeral information you must show is set in the Funeral Pricing Code of Practice . The following is an example of the way the required funeral information can be displayed. Template for funeral...
When a can of bug spray or a mouse trap no longer works to keep your house pest-free, it could be time to call in the experts. And with the warmer weather around the corner, the creepy crawlies will be making an appearance. Unfortunately, pest control services don’t always go to plan leaving you dealing with continued problems or even damage to your home. The good news is you have rights under...
Extended shopping hours approved for the City of Albany General retail shops will be allowed to open on Sundays and most public holidays Changes to take effect from February 2025 Albany consumers will enjoy extra hours of shopping on a permanent basis, after a proposal from the local government authority was given the greenlight by the Cook Government. In response to an application by the City of...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 September 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 36 cents per...
Consumer Protection is urging Western Australians to exercise caution before signing up for fitness programs or challenges over concerns of misleading and deceptive conduct.
Media statement from Commerce Minister Sue Ellery Outcome reached on industry response between the pipe manufacturer and builders Decision provides way forward for impacted homeowners Cook Government to provide $30 million as part of agreement Legislative changes to be introduced to protect WA homeowners An in-principle agreement has been secured between the Cook Government, Iplex Australia and...
In 2021, Grandfather Maurice Wayne Matthews died of mechanical asphyxia from being crushed under a car. He had decided to work on his car that morning but was killed due to the jack becoming unstable on a sloped surface, causing the vehicle to shift. Repairing a vehicle at home carries the risk of death. While preventable, incidents continue to occur. Over 100 Australians have died due to DIY car...
The Cook Government is urging Western Australians to be on lookout for scams and to report any suspicious activity this Scams Awareness Week (26-30 August). It follows news of romance scammers stealing more than $1.4 million from two WA victims in recent weeks, prompting a renewed warning to those looking for love online.
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 28 August 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 36 cents per...
A builder’s failure to take out mandatory home indemnity insurance (HII) left a Dudley Park resident $132,000 out of pocket when a renovation was left incomplete, WA’s building regulator has told Mandurah Magistrates Court. Following prosecution by the Building Commissioner, former registered building contractor Peter John Edmonds (BC8225 expired; BP8225) entered a written guilty plea for...
Unless you’re completely self-sufficient, then grocery shopping is an essential part of your life. Cost of living pressures mean consumers are spending more time shopping around for savings on their grocery bill. One way to help you save time and money is to check unit pricing. Unit pricing helps to make sure you get bang for your buck. It not only shows the cost of a product, but also the value...
