Retirement village owner / operator

Topics

Managing a retirement village

This checklist will help you follow the retirement village laws and create a resident-friendly environment. 1. Compliance with retirement villages laws Understand and comply with: Retirement Villages Act 1992 (WA): Retirement Villages Regulations 1992 (WA): Fair Trading (Retirement Villages Code)...

Managing a retirement village

23 Oct 2024

Information sheets

Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...

Information sheets and pamphlets

20 Dec 2022

Work health and safety guides

These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...

Guides

20 Dec 2022

WHS publications

These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. WorkSafe policies These policies support the Statement of Regulatory Intent and provide a framework for how decisions by the regulator and...

Work health and safety laws

01 Dec 2022

WHS service providers

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...

Main responsibilities and duties under WHS

01 Dec 2022

Workers and others at the workplace

Workers have health and safety obligations and play an important role in helping to keep a workplace healthy and safe. A worker is any person who carries out work for a person conducting a business or undertaking ( PCBU ) under the Work Health and Safety Act 2020 (WHS Act). This includes: an...

Main responsibilities and duties under WHS

01 Dec 2022

Person conducting a business or undertaking (PCBU)

The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...

Main responsibilities and duties under WHS

01 Dec 2022

Volunteers and volunteer organisations at the workplace

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...

Main responsibilities and duties under WHS

01 Dec 2022

Officer responsibilities

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...

Main responsibilities and duties under WHS

01 Dec 2022

WHS transition arrangements

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the work health and safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022 (WHS...

Work health and safety laws

30 Nov 2022

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Publications

Retirement Village reforms pass through Parliament - Retirement village operators bulletin issue 1 (new series)

6 November 2024 Retirement Village reforms pass through Parliament Welcome to the first bulletin for retirement village owners on the implementation of the retirement village law reforms. We’re...

Consumer Protection

Bulletin

06 Nov 2024

Retirement Village reforms pass through Parliament - Retirement village residents bulletin issue 1 (new series)

6 November 2024 Retirement Village reforms pass through Parliament Welcome to the first bulletin for retirement village residents. We’re pleased to inform you the Retirement Villages Amendment Bill...

Consumer Protection

Bulletin

06 Nov 2024

Consumer Protection Year in Review 2023-24

Consumer Protection's Year in Review 2023-24 outlines the major achievements from the financial year.

CP Year in review 2023-24 - cover — CP Year in review 2023-24 - cover, by Consumer Protection

“Consumer Protection has had another busy year with plenty...

Consumer Protection

Reports

21 Oct 2024

Consumer Protection Year in Review 2022-23

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...

Consumer Protection

Reports

21 Oct 2024

It's budget consultation time for 2023/2024 - Retirement villages bulletin 22

19 April 2023 In this bulletin: Information about annual consultation requirements for proposed budgets Invitation to Seniors Connect 2023 events It's budget consultation time for 2023/2024 Before...

Consumer Protection

Bulletin

14 Aug 2024

Survey from Energy Policy WA - Retirement villages bulletin issue 21

8 November 2022 Energy Policy WA survey Energy Policy WA is conducting a survey among embedded networks stakeholders to better understand their experiences and inform policy. Embedded networks are...

Consumer Protection

Bulletin

29 Nov 2022

Cybersecurity risk warning - Retirement villages bulletin issue 20

16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...

Consumer Protection

Bulletin

20 Sep 2022

Information sheet - Reasonably practicable

A person conducting a business or undertaking (PCBU) must do what is ‘reasonably practicable’ to keep workers and other people at the workplace healthy and safe. PCBUs must eliminate risks to health...

WorkSafe

Information

05 Aug 2022

Report on retirement villages consultation published - what you told us / what we learnt - Retirement villages bulletin issue 19

2 August 2022 Report on retirement villages consultation published - what you told us / what we learnt Over the past couple of years the retirement village laws in Western Australia (WA) have been...

Consumer Protection

Bulletin

14 Aug 2024

Information sheet - Managing the risk of falls at workplaces

This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...

WorkSafe

Information

18 Jul 2022

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Announcements

Retirement village reforms pass Parliament

Parliament greenlights fairer retirement village laws Former residents to receive exit entitlements within 12 months of leaving a village Clearer upfront information to make it easier to compare options Fairer retirement village laws are on their way, with the Cook Government's reforms to the Retirement Villages Act 1992 passing State Parliament. The changes include a new time limit for exit...

Consumer Protection

Media release

06 Nov 2024

Retirement village reforms introduced to Parliament

The Cook Government is working to make retirement village laws fairer for residents whilst supporting the sector with the introduction of reforms to the Retirement Villages Act 1992 into Parliament today.

Consumer Protection

Media release

14 Aug 2024

Next step for fairer retirement village laws

New retirement village laws underway to improve seniors' experiences of entering, living in and leaving a village, and support the sector's long-term viability Exit entitlements to be paid to former residents within 12 months of their departure from a village Proposed changes to balance greater protections for village residents and the interests of operators The McGowan Government is progressing...

Consumer Protection

Media release

15 May 2023

Regulations on psychosocial hazards

Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...

WorkSafe

Department News

23 Dec 2022

Digital Identity and WARAM Frequently Asked Questions (FAQs) available

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...

Corporate

Department News

29 Sep 2022

Retirement village law reform to make village life fairer and easier

Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes will make retirement village living fairer and easier for seniors A 12-month limit to the payment of exit entitlements will be introduced A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government...

Consumer Protection

Media release

02 Aug 2022

Commissioner's blog: Have your say about proposed retirement village reforms

Retirement villages are an important part of available housing options as we get older and Consumer Protection is keen to get your feedback about proposed reforms to legislation. We recently released the final consultation paper in Stage Two of the retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to make a submission. You can provide...

Consumer Protection

Media release

15 Jul 2021

Have your say about proposed retirement village reforms

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided feedback during the consultation period of the retirement village reform process. You can view the CRIS 1-4 papers on the Retirement village law reforms 2019 - 2021 website page. You can register via...

Consumer Protection

Media release

09 Jun 2021

Consumer Protection contact centre temporary closure

As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@demirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...

Consumer Protection

Department News

01 Feb 2021

What is the definition of a retirement village, law reform consultation asks

The third phase of consultation on proposed changes to retirement village laws in WA is looking at difficulties consumers considering seniors accommodation can experience in determining whether a village operates under the Retirement Villages Act (RV Act). The setting up of a public register is a proposal being put forward to assist in identifying whether a particular village is covered under the...

Consumer Protection

Media release

16 Jun 2020

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