Home buyer / owner

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Even if you’re a handy renovator, never carry out electrical or gas fitting work yourself. DIY kills.
Check your gas fitter or electrical contractor is licensed Click here to use the online search
Electrical installations
The use, supply and manufacture of engineered stone slabs, panels and benchtops of engineered stone is now banned in Western Australia. Under the transition period, work of this nature carried out between 1 July 2024 and 31 December 2024 will be exempt from the prohibition, provided the work falls...
Silica
Documents: Retention Trust Scheme - Retention Money Trust Accounting Guidelines This guidebook is written to assist current and future parties that are using, or will use, retention money as a method of performance security to understand their rights and obligations under the Retention Trust Scheme.
Templates and user guides
Documents: Small construction work contract This contract is to assist building service contractors registered under the Building Services (Registration) Act 2011 (WA) in meeting their legal obligations under section 13 of the Building and Construction Industry (Security of Payment) Act 2021 (WA)...
Templates and user guides
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
The graph below shows the number of registered building contracting companies which became insolvent in WA since 2017–18 as well as the broader construction data captured by the Australian Securities and Investments Commission (ASIC). ASIC data includes a broad range of industries that are...
Building a home in challenging times
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. An animated has been produced to provide detailed information on the dispute...
Building complaints
An overview of the number and type of complaints received, average time taken to close and the decisions/outcomes achieved for each month. Annual reports Annual building disputes report 2022-23 Annual building disputes report 2023-24 2024 January 2024 February 2024 March 2024 April 2024 May 2024...
Building complaints
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. This video provides detailed information on the dispute resolution process...
Building complaints

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Publications

This Report is the sixth annual report on the progress of local governments’ pool inspection programs and is in response to recommendation 7 of the Ombudsman WA report Investigation into ways to...
Building and Energy
Reports
06 Nov 2024
Consumer Protection's Year in Review 2023-24 outlines the major achievements from the financial year.
CP Year in review 2023-24 - cover
CP Year in review 2023-24 - cover, by Consumer Protection
“Consumer Protection has had another busy year with plenty...
Consumer Protection
Reports
21 Oct 2024
An overview of building disputes for the financial year of 2023-2024.
Building and Energy
Reports
30 Sep 2024
An overview of building disputes for the month of August 2024.
Building and Energy
Reports
30 Sep 2024
To help maintain an acceptable level of safety and reduce the possibility of incidents, Building and Energy has developed a n ew fact sheet for vegetation control and saftey near powerlines. Any...
Building and Energy
Fact sheet
12 Sep 2024
This document provides guidance to help building owners and managers keep the public safe from structural building defects and fulfil their health and safety obligations. This document forms part of...
Building and Energy
Fact sheet
10 Sep 2024
This document provides guidance to owners of existing private swimming and spa pools that are located in areas of the State that are excluded from certain safety barrier and inspection requirements.
Building and Energy
Fact sheet
19 Jul 2024
This publication is a snapshot of Building and Energy's activity for 2023.
Building and Energy
Reports
12 Jul 2024
The State Government is progressing initiatives to improve regulation around the short-term rental accommodation (STRA) sector, including the implementation of a register for STRA properties. These...
Building and Energy
Bulletin
27 Jun 2024
This gas information sheet is essential for builders, manufacturers and installers of blinds, and anyone renovating the alfresco area or using outdoor gas appliances such as barbeques and patio heaters.
Building and Energy
Fact sheet
13 Jun 2024

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Announcements

Media statement from Commerce Minister Sue Ellery Participating builders can now access funds to rectify homes affected by leaking Typlex 1050 pipes Agreement secured between the Cook Government, the pipe manufacturer and several builders Laws passed to extend Typlex 1050 building complaints period to 15 years New policy ensures a consistent remedy for all impacted homeowners Important...
Building and Energy
Media release
13 Nov 2024
Building and Energy monitors local governments’ private pool barrier inspections Lowest percentage of overdue inspections since reporting began Almost half of all WA overdue pools were in just four local government areas A review by Building and Energy has revealed that most WA local governments are up to date with inspections of private pool safety barriers, but improvement is still needed to...
Building and Energy
Media release
12 Nov 2024
Parliament greenlights fairer retirement village laws Former residents to receive exit entitlements within 12 months of leaving a village Clearer upfront information to make it easier to compare options Fairer retirement village laws are on their way, with the Cook Government's reforms to the Retirement Villages Act 1992 passing State Parliament. The changes include a new time limit for exit...
Consumer Protection
Media release
06 Nov 2024
Media statement from Commerce Minister Sue Ellery Nicheliving to lose building contractor registration, with directors barred from seeking re-registration for 10 years Company withdraws State Administrative Tribunal review application meaning decision to refuse to renew the company's building contractor registration stands Homeowners now able to continue with home indemnity insurance claims and...
Building and Energy
Media release
11 Oct 2024
In today’s competitive property market, it’s easy to feel pressured to purchase a home quickly, however, this is when life-long and expensive mistakes can occur. As part of buying the perfect home to meet your budget, there are at least four key steps to undertake as part of your due diligence, which should include: Working out your budget carefully against your primary needs of the property;...
Consumer Protection
Media release
26 Sep 2024
Media statement from Commerce Minister Sue Ellery Building dispute timeframe to be extended to 15 years for Typlex 1050 pipe failures Building complaint remedies to align with recently announced Industry Response The Cook Government is progressing legislative changes to resolve the problem of Typlex 1050 plumbing pipe leaks, ensuring all affected homeowners can access a consistent remedy...
Building and Energy
Media release
19 Sep 2024
Media statement from Commerce Minister Sue Ellery Outcome reached on industry response between the pipe manufacturer and builders Decision provides way forward for impacted homeowners Cook Government to provide $30 million as part of agreement Legislative changes to be introduced to protect WA homeowners An in-principle agreement has been secured between the Cook Government, Iplex Australia and...
Building and Energy / Consumer Protection
Media release
30 Aug 2024
On 11 October 2024, the Premier and Commerce Minister announced an agreement between the State Government and Projex Management and Construction Pty Ltd (Nicheliving): Agreement delivers clear path forward for Nicheliving homeowners Under the agreement, the company has accepted the Building Services Board’s July 2024 decision to refuse to renew its building contractor registration on financial...
Building and Energy
Department News
23 Aug 2024
Western Australians are being urged to be vigilant of payment redirection scams with losses this year already exceeding figures from 2023.
Consumer Protection
Media release
11 Jul 2024
The cooler weather has finally arrived and this usually means staying warm by using products like heaters, wheat/heat packs, hot water bottles and electric blankets, or even sitting near a cosy fire. Consumer Protection is reminding people there are safety risks with many winter products and if not careful, they could pose a fire hazard to your home. Winter is also a time to be aware of mould in...
Consumer Protection
Media release
09 Jul 2024

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