Announcements

Showing 1 - 25 of 1652 results
With the end of the financial year looming, Consumer Protection is warning WA taxpayers to be aware of scam attempts that usually accelerate over the next six months. Tax scams continue to take a large financial toll on Western Australians who are usually cold-called by criminals pretending to be from the Australian Taxation Office (ATO) and demanding a fictitious tax debt be paid immediately. In...
Consumer Protection
Media release
14 Jun 2019
The Western Australian Industrial Relations Commission has increased the state minimum wage and all pay rates in WA awards effective from the first pay period on or after 1 July 2019. The Commission has today awarded a 2.75% increase in the state minimum wage for employees who have reached 21 years of age, lifting it to $746.90 per week. WA award rates of pay will also increase by 2.75%. Junior...
Labour Relations
Department News
14 Jun 2019
Home owners can be reassured that WA’s building regulator is taking action on standards, compliance and dispute resolution across the industry, according to retiring Building Commissioner Ken Bowron. Mr Bowron leaves Building and Energy (formerly the Building Commission and Energy Safety ) today after 10 years, including 18 months at the helm of the combined division within the Department of...
Building Commission / EnergySafety
Media release
14 Jun 2019
Private Sector Labour Relations has now concluded its proactive compliance campaign targeting horse riding schools and equestrian centres. As part of the compliance campaign, horse riding businesses across Western Australia were audited by industrial inspectors to ensure that children were not being employed in contravention of child employment laws. Overall, there was a positive response to the...
Labour Relations
Department News
13 Jun 2019
The average price of unleaded petrol is set to increase by 17 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 June 2019, most Caltex sites are increasing their ULP price to 155.9 cpl (hiking by 29 cpl). Most BP sites are increasing their ULP price to 154.9 cpl, most 7-Eleven sites to 153.9...
Consumer Protection
Media release
10 Jun 2019
A Perth migration agent who accepted money from clients for a range of services which were not supplied has agreed to repay the money under a payment plan supervised by Consumer Protection. Director Rebecca Joan Mason and Mason Migration Pty Ltd , formerly trading as Mason Migration of Subiaco, have signed an enforceable undertaking that agrees by 30 June 2019 to pay a total of $20,955 to...
Consumer Protection
Media release
07 Jun 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection has concerns about the value of add-ons such as extended warranties, rust proofing, paint and fabric protection, and window tinting being sold at the point of sale to people purchasing motor vehicles in Western Australia. Before saying ‘yes’ to after sales products, ask yourself why the manufacturer is not providing...
Consumer Protection
Media release
06 Jun 2019
There’s a new Consumer Protection Senior Regional Officer for the Great Southern. Steph Marsh spent her first week in the job training at Consumer Protection’s Perth HQ but is now permanently based at the office on Aberdeen Street in Albany. Steph has lived and worked in Albany for the past eight years at the Department of Communities, supporting children and families. She is looking forward to...
Consumer Protection
Media release
05 Jun 2019
A Perth business that failed to provide documents to State Government electrical safety inspectors has been fined $25,000 on appeal after the Supreme Court ruled that the original $3,000 penalty was manifestly inadequate. Jason Aaron Nominees Pty Ltd , based in Willetton, was resentenced for breaching the Energy Coordination Act by not providing records requested by Energy Safety (now Building...
EnergySafety
Media release
04 Jun 2019
The average price of unleaded petrol (ULP) is set to increase by more than 15 cents per litre (cpl) to 150.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up this public holiday Monday to save money. FuelWatch advises that on Tuesday 4 June 2019, most BP sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Caltex sites are increasing their ULP price to 157...
Consumer Protection
Media release
03 Jun 2019
A Perth car dealership and a salesperson managing the business have been fined $31,500 in total for duping consignors who they were selling vehicles for. PAG (WA) Pty Ltd , trading as Xoticar of Welshpool and Mr Zeljko Grujin each pleaded guilty to a total of seven contraventions of the Motor Vehicle Dealers Act (MVDA) and two breaches of the Australian Consumer Law (ACL) at the Perth Magistrates...
Consumer Protection
Media release
30 May 2019
A Perth builder has been fined $2,000 after constructing a two-storey dwelling near Manjimup, in breach of conditions placed on his registration. Allen Gledhill , of Mount Nasura, has since voluntarily cancelled his building contractor’s registration (BC100541), which limited him to single-storey residential work and industrial sheds. At its May meeting, the Building Services Board heard that Mr...
Building Commission
Media release
30 May 2019
With Commissioner for Consumer Protection, David Hillyard Enthusiasts refer to it as retail therapy, but it can also be incredibly frustrating to circle packed car parks, push your way through hordes of shoppers or visit the shops only to find the item you want isn’t even available. Perhaps that accounts for Australians spending an estimated $27.5 billion dollars online last year, according to...
Consumer Protection
Media release
30 May 2019
In April 2019, Private Sector Labour Relations conducted an education campaign promoting compliance by takeaway food businesses with the child employment provisions in the Children and Community Services Act 2004. Over 260 businesses across Western Australia were provided with information on child employment laws for this industry. The Children and Community Services Act regulates the employment...
Labour Relations
Department News
27 May 2019
Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
EnergySafety
Department News
27 May 2019
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 155 cpl tomorrow (28 May 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 May 2019, most BP, Caltex, Caltex Woolworths and 7-Eleven sites are increasing their ULP price to 161.9 cpl (increasing by between 25 cpl to 30 cpl). Most Puma...
Consumer Protection
Media release
27 May 2019
With Commissioner for Consumer Protection David Hillyard In the past few weeks, several major retailers have announced closures and subsequent closing down sales. Many of us find the promise of major sale savings too tempting to pass up, and while they can be a great opportunity to bag a bargain, it’s important to consider what it means when it comes to warranties and guarantees, or your return,...
Consumer Protection
Media release
24 May 2019
The annual State Wage Case was heard yesterday in the Western Australian Industrial Relations Commission. The State Wage Case sets the minimum rates of pay for employees covered by the State industrial relations system, including apprentices and trainees, and determines whether there will be any adjustment to rates of pay in State awards. The Commission’s decision will be announced mid-June and...
Labour Relations
Department News
23 May 2019
A bikini business ended up in deep water and was fined $30,000 after Consumer Protection prosecuted the online swimwear seller for misleading customers about refund and returns rights. Frankii Swim Pty Ltd must also pay costs of $546.30 after a sentencing hearing at the Perth Magistrates Court on 17 May 2019, for three breaches of the Australian Consumer Law. The charges for false and misleading...
Consumer Protection
Media release
23 May 2019
The State Government has approved an extra four hours of trading for general retail shops in metropolitan Perth on both Western Australia Day and the Queen’s Birthday public holidays. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 3 June 2019 (Western Australia Day) and Monday, 30 September 2019 (Queen’s Birthday...
Consumer Protection
Media release
21 May 2019
The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 156 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 May 2019, most Coles Express sites are increasing their ULP price to 164.9 cpl (increasing by 26 cpl). Most BP sites are increasing their ULP price to 163.9 cpl, most Caltex...
Consumer Protection
Media release
20 May 2019
Selling cars without a motor vehicle dealer’s licence has cost a Perth man $5,000 after he was fined by the Perth Magistrates Court in a case brought against him by Consumer Protection. In addition to being fined $5,000, 32-year-old Rainer Puhmas from Innaloo was ordered to pay costs of $525.50 after pleading guilty by letter during the hearing on 3 May 2019. Rainer Puhmas bought 17 cars and sold...
Consumer Protection
Media release
16 May 2019
With Commissioner for Consumer Protection David Hillyard Are your airbags safe? Car owners across Western Australia are reminded to check whether they have faulty Takata airbags as the Department of Transport exercises its powers to cancel vehicle licences if owners do not respond to notices to replace deadly Alpha airbags. Quarterly recall figures show that around 2.8 million faulty Takata...
Consumer Protection
Media release
16 May 2019
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 158.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 May 2019, most Caltex and Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 24 to 26 cpl). Most BP sites are increasing their ULP price to 161.9...
Consumer Protection
Media release
13 May 2019
A Malaysian international student studying in Perth has lost $13,782 to a phone scam after she was threatened with having her visa cancelled and being deported. The scammers, pretending to be from the Immigration Department, cold-called her and demanded she pay the money immediately to avoid arrest, instructing her to pay by purchasing Google Play cards at Aldi supermarkets. After purchasing the...
Consumer Protection
Media release
09 May 2019

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