Travel agent

Topics

Magazines

Below is the list of various magazines produced by WorkSafe. ThinkSafe magazine ThinkSafe is WorkSafe’s flagship online publication for workplace health and safety in Western Australia. ThinkSafe magazine: May 2024 ThinkSafe magazine: May 2023 ThinkSafe magazine: July 2022 ThinkSafe magazine:...

Other resources and guidance

14 May 2024

Information sheets

Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...

Information sheets and pamphlets

20 Dec 2022

WHS publications

These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. WorkSafe policies These policies support the Statement of Regulatory Intent and provide a framework for how decisions by the regulator and...

Work health and safety laws

01 Dec 2022

WHS service providers

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...

Main responsibilities and duties under WHS

01 Dec 2022

Workers and others at the workplace

Workers have health and safety obligations and play an important role in helping to keep a workplace healthy and safe. A worker is any person who carries out work for a person conducting a business or undertaking ( PCBU ) under the Work Health and Safety Act 2020 (WHS Act). This includes: an...

Main responsibilities and duties under WHS

01 Dec 2022

Person conducting a business or undertaking (PCBU)

The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...

Main responsibilities and duties under WHS

01 Dec 2022

Volunteers and volunteer organisations at the workplace

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...

Main responsibilities and duties under WHS

01 Dec 2022

Officer responsibilities

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...

Main responsibilities and duties under WHS

01 Dec 2022

WHS transition arrangements

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the work health and safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022 (WHS...

Work health and safety laws

30 Nov 2022

Class exemptions

The regulator can grant a group of people an exemption from complying with a regulation of the Work Health and Safety Regulations. These are referred to as a class exemptions. It is important to read class exemptions closely to see if they apply to you, and if you cannot meet all of the conditions...

Class exemptions

30 Nov 2022

Pages

Publications

Consumer Protection Year in Review 2022-23

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...

Consumer Protection

Reports

21 Oct 2024

Information sheet - Reasonably practicable

A person conducting a business or undertaking (PCBU) must do what is ‘reasonably practicable’ to keep workers and other people at the workplace healthy and safe. PCBUs must eliminate risks to health...

WorkSafe

Information

05 Aug 2022

Report an incident to WorkSafe - Poster

Report an incident to WorkSafe posters are a quick reference guide to reporting a death, serious injury or illness, or life-threatening dangerous incident.

WorkSafe

Poster

02 Mar 2023

Commercial tenancy law review consultation paper

Commercial Tenancy (Retail Shops) Agreements Act 1985 (WA) Statutory Review 2022 is currently underway. More information is available on Commercial Tenancy law review . The CT Act regulates leasing...

Consumer Protection

Consultations / public comment

14 Aug 2024

A death in the workplace: Information for families - guide

This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...

WorkSafe

Guide / handbook

29 Aug 2024

Applicant guide - Application for high risk work licence

Use this application guide to apply for a high risk work licence.

WorkSafe

Guide / handbook

23 Feb 2024

Managing COVID-19 risks in the workplace

Employers (or persons conducting a business or undertaking) have a duty under OSH or WHS legislation to eliminate, or if that is not reasonable practicable, minimise the risks of COVID-19 at the...

WorkSafe

Information

18 Feb 2022

Safety bulletin - 01/2021 - Hazards associated with the use of e-cigarette devices

On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...

WorkSafe

Bulletin

23 Feb 2021

Licence Reform program

The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...

Corporate

Information

23 Dec 2020

Mentally healthy workplaces: Podcasts and videos

The WorkSafe mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult,...

WorkSafe

Information

04 Dec 2023

Pages

Announcements

Commissioner's Blog: Travelling in a post-pandemic world

As the world shakes off the shackles of COVID-19, many Western Australians are feeling more confident about jetting off or setting sail for a holiday. We therefore want to remind travellers about their rights under the Australian Consumer Law (ACL) if something goes wrong with a travel product or service. Beyond what is outlined in the terms and conditions, the travel provider is bound by the ACL...

Consumer Protection

Media release

18 May 2023

Regulations on psychosocial hazards

Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...

WorkSafe

Department News

23 Dec 2022

Digital Identity and WARAM Frequently Asked Questions (FAQs) available

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...

Corporate

Department News

29 Sep 2022

Advice for airline passengers affected by flight cancellations/delays

Affected passengers are entitled to a refund if replacement flight not acceptable Compensation can be claimed for alternative bookings in some circumstances 193 travel complaints lodged with Consumer Protection so far this year Consumer Protection is reminding WA consumers about their rights when impacted by the current wave of domestic and international flight cancellations or long delays. So...

Consumer Protection

Media release

07 Jul 2022

Unpack the T&Cs before you book your holiday

Important travel advice for consumers with WA’s border re-opening Check terms and conditions such as cancellation policies before booking Flexible arrangements recommended even if it means paying more With Western Australia’s border re-opening, Consumer Protection is advising holidaymakers to ‘Unpack the T&Cs’ before they make travel bookings for long-awaited trips or family reunions...

Consumer Protection

Media release

03 Mar 2022

Advice for travellers affected by COVID-19 confusion and cancellations

Consumer Protection is advising WA holidaymakers to carefully consider the terms and conditions of their travel bookings in relation to cancellations or postponements, with recent border openings expected to spark a travel surge particularly over the Christmas and summer holiday season. Travellers should consider what their options might be if border closures or restrictions are re-imposed before...

Consumer Protection

Media release

09 Dec 2020

STA Travel in administration – advice for affected consumers

Consumer Protection has issued advice for customers who are still owed money by student travel agency STA Travel Pty Ltd which has today gone into external administration. Since the start of the COVID-19 pandemic in March 2020, Consumer Protection has received 27 complaints against STA Travel. 15 consumers received full or partial refunds, 7 received credits and the remaining five were not able...

Consumer Protection

Media release

21 Aug 2020

Commissioner's blog: Travel - to cancel or not to cancel?

If you’re a Western Australian who loves to travel, then odds are high you’ve had a trip cancelled or postponed due to the COVID-19 coronavirus pandemic. Hopefully your refund or remedy was sorted quickly, but if not, you’re certainly not alone. Complaints to Consumer Protection were five times higher in the period from March 1 2020 until now, compared with the same period last year. Of the 625...

Consumer Protection

Media release

30 Jul 2020

Don’t rush into buying post-iso holiday

WA’s Commissioner for Consumer Protection is advising travel-buyers to read terms and conditions very carefully and be wary of ‘pay now/book later’ deals when purchasing holidays during the COVID-19 coronavirus pandemic. Lanie Chopping said that while regional border restrictions continue to ease in Western Australia, interstate and international travel restrictions are a different story and that...

Consumer Protection

Media release

19 May 2020

Commissioner's Blog: Your consumer rights during COVID-19 coronavirus

The spread of COVID-19 coronavirus around the world has created a worrying and confusing time for many - holidaymakers are wondering about cancelling trips abroad, while panic-buying has even turned the weekly grocery shop into a daunting task. Concerned consumers have come to us with numerous enquiries about their rights, so we thought it timely to release a list of Frequently Asked Questions...

Consumer Protection

Media release

26 Mar 2020

Pages