Property industry

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In a private sale, prospective buyers make offers to buy a property. This is often done through the seller’s real estate agent. Before making an offer, carefully consider its terms. Ask about any concerns you have about the property. In WA, there is no mandatory seller disclosure statement. The...
Buying a property
A real estate auction is a public sale of property conducted by a licensed auctioneer (real estate agent). Ask any questions about the property before the auction commences. For example if a timber pest or building inspection has been done on the property. During an auction, buyers bid against each...
Buying a property
This checklist will help you follow the retirement village laws and create a resident-friendly environment. 1. Compliance with retirement villages laws Understand and comply with: Retirement Villages Act 1992 (WA): Retirement Villages Regulations 1992 (WA): Fair Trading (Retirement Villages Code)...
Managing a retirement village
The Commissioner can make decisions about a tenant’s request to keep a pet or make a minor change to a rental home. Commissioner determinations will include bond disputes in 2025. Step 1: Applying to the Commissioner A tenant or landlord can apply online . When a landlord needs to apply for the...
Renting tools
Tenants can make a rental property feel like a home by making changes but there are rules they must follow. The rules are different depending on why the change is needed and the type of changes the tenant wants to make. On this page Security changes to prevent family violence Furniture and child...
Security, safety, maintenance and entry rights
Here is what you need to know about the WA rent reforms: New and updated forms now available: pet request form minor modification request form Landlords and property managers should ensure they are using the updated tenancy forms . 12 month rent rises – as of 29 July 2024 Rent increases will only...
Consultations
These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Human factors in the HAZOP process This information sheet provides information...
Human factors
Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...
Information sheets and pamphlets
These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. WorkSafe policies These policies support the Statement of Regulatory Intent and provide a framework for how decisions by the regulator and...
Work health and safety laws

Pages

Publications

Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property. A pest inspection could save you thousands...
Consumer Protection
Information
30 Oct 2024
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (...
Consumer Protection
Information
06 Nov 2024
Consumer Protection's Year in Review 2023-24 outlines the major achievements from the financial year.
CP Year in review 2023-24 - cover
CP Year in review 2023-24 - cover, by Consumer Protection
“Consumer Protection has had another busy year with plenty...
Consumer Protection
Reports
21 Oct 2024
September 2024 Warning when using third party payment platforms for real estate transactions The Department of Energy, Mines, Industry Regulation, and Safety (Consumer Protection) is warning real...
Consumer Protection
Bulletin
02 Oct 2024
August 2024 Real estate agency, licensee fined for late bond lodgements Failing to lodge a substantial number of tenancy security bonds within the required 14-day timeframe has seen a Cannington real...
Consumer Protection
Bulletin
02 Oct 2024
An overview of building disputes for the financial year of 2023-2024.
Building and Energy
Reports
30 Sep 2024
An overview of building disputes for the month of August 2024.
Building and Energy
Reports
30 Sep 2024
Landlord Chart 1 - Service of a breach notice for non-payment of rent Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a...
Consumer Protection
Information
17 Oct 2024
To help maintain an acceptable level of safety and reduce the possibility of incidents, Building and Energy has developed a n ew fact sheet for vegetation control and saftey near powerlines. Any...
Building and Energy
Fact sheet
12 Sep 2024
Consumer Protection
Information
29 Jul 2024

Pages

Announcements

As part of the Cook Government's ongoing reforms to boost housing supply and deliver more long-term rental properties, two innovative incentive schemes which have already provided hundreds of homes for Western Australians have been extended.
Consumer Protection
Media release
03 Nov 2024
In today’s competitive property market, it’s easy to feel pressured to purchase a home quickly, however, this is when life-long and expensive mistakes can occur. As part of buying the perfect home to meet your budget, there are at least four key steps to undertake as part of your due diligence, which should include: Working out your budget carefully against your primary needs of the property;...
Consumer Protection
Media release
26 Sep 2024
Cannington real estate agency and licensee fined total of $10,000 Fourteen tenancy bonds lodged up to 81 days past deadline Action will continue to be taken against agents who put tenants’ money at risk Failing to lodge a substantial number of tenancy security bonds within the required 14-day timeframe has seen a Cannington real estate agency and its director fined a total of $10,000 by the State...
Consumer Protection
Media release
21 Aug 2024
West Leederville settlement agent struck off for unauthorised withdrawals Illegally transferred over $29,000 into own bank accounts, a credit card account SAT orders follow extensive Consumer Protection investigation A West Leederville settlement agent who illegally transferred $29,030 from a trust account into her personal bank accounts and a work credit card has been permanently banned from...
Consumer Protection
Media release
13 Jun 2024
If you’ve been waiting for a reason to rent out your empty property, this is it. The State Government will pay you $5,000 to bring your vacant house, apartment, villa or unit to the long-term rental market for West Aussies to lease.
Consumer Protection
Media release
07 Jun 2024
A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.
Consumer Protection
Media release
04 Jun 2024
Our lives are filled with devices powered by lithium-ion batteries – e-rideables, power tools, laptops, toys, smartphones, electric vehicles and even electric toothbrushes. Unfortunately, they also harbour a hidden danger. Lithium-ion batteries, no matter how small, are susceptible to fiery failures that can escalate quickly and pose a serious threat to our safety. These fires can be very...
Consumer Protection
Media release
15 May 2024
Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.
Consumer Protection
Media release
02 May 2024
Laws requiring all Short-Term Rental Accommodation (STRA) in Western Australia to be included on a new register have passed through State Parliament.
Consumer Protection
Media release
17 Apr 2024
An unlicensed real estate agent, who stopped paying rental income to her client, was convicted and ordered to pay more than $5,500 by the Joondalup Magistrates Court.
Consumer Protection
Media release
04 Apr 2024

Pages

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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