Property industry

Topics

Commissioner determinations

The Commissioner can make decisions about a tenant’s request to keep a pet or make a minor change to a rental home. Commissioner determinations will include bond disputes in 2025. Step 1: Applying to the Commissioner A tenant or landlord can apply online . When a landlord needs to apply for the...
Renting tools
25 Jul 2024

Making changes to a rental home

Tenants can make a rental property feel like a home by making changes but there are rules they must follow. The rules are different depending on why the change is needed and the type of changes the tenant wants to make. On this page Security changes to prevent family violence Furniture and child...
Security, safety, maintenance and entry rights
07 May 2024

WA Rent Reforms

WATCH
Here is what you need to know about the WA rent reforms: New and updated forms now available: pet request form minor modification request form Landlords and property managers should ensure they are using the updated tenancy forms . 12 month rent rises – as of 29 July 2024 Rent increases will only...
Consultations
08 Mar 2024

Human factors: Information sheets

These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Human factors in the HAZOP process This information sheet provides information...
Human factors
02 Feb 2023

Information sheets

Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...
Information sheets
20 Dec 2022

Work health and safety guides

These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
20 Dec 2022

WHS publications

These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. WorkSafe policies These policies support the Statement of Regulatory Intent and provide a framework for how decisions by the regulator and...
Work health and safety laws
01 Dec 2022

WHS service providers

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...
Main responsibilities and duties under WHS
01 Dec 2022

Workers and others at the workplace

Who is considered a worker? Under the Work Health and Safety Act 2020 a worker is any person who carries out work for a PCBU, including work as an employee, contractor, subcontractor, self-employed person, outworker, apprentice or trainee, work experience student, employee of a labour hire company...
Main responsibilities and duties under WHS
01 Dec 2022

Person conducting a business or undertaking (PCBU)

The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
01 Dec 2022

Pages

Publications

WA Rent Reforms - frequently asked questions

READ
Consumer Protection
Information
29 Jul 2024

Request to tenant make modification - Form 28

READ
PLEASE NOTE This form is used by landlords to request consent from the tenant to make a modification to the rental property. Further information concerning the different types of modifications and...
Consumer Protection
Form – notification
28 Jul 2024

Request to landlord (lessor) make major modification - Form 27

READ
PLEASE NOTE This form is used by tenants to request permission to make a major modification to the rental property. A major modification is any modification that is not considered to be a minor...
Consumer Protection
Form – notification
28 Jul 2024

Minor modification request form - form 26

READ
Information for tenants During a tenancy, tenants must use this form to ask the landlord for permission to make a minor modification to the rental property. Tenants should provide as much detail as...
Consumer Protection
Form – notification
28 Jul 2024

Pet request form - form 25

READ
Information for tenants During a tenancy, tenants must use this form to ask the landlord for permission to keep a pet at the property. Tenants should provide as much detail as possible, to help the...
Consumer Protection
Form – notification
28 Jul 2024

Industry Bulletin 167 – Amendments to smoke alarm regulations for dwellings made available as short-term rental accommodation

READ
The State Government is progressing initiatives to improve regulation around the short-term rental accommodation (STRA) sector, including the implementation of a register for STRA properties. These...
Building and Energy
Bulletin
27 Jun 2024

Guidance note code of conduct for lessors and property managers - rent in advance

READ
Rent in advance Property managers have legal obligations when a tenant or prospective tenant offers to pay more than two weeks’ rent in advance. A lessor may only ask a tenant for up to two weeks’...
Consumer Protection
Advisory note
17 May 2024

Kickstart 2024 by getting your CPD points early - Settlement industry bulletin 114

2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the settlement industry in 2024. Completing the...
Consumer Protection
Bulletin
02 Apr 2024

Kickstart 2024 by getting your CPD points early - Real estate industry bulletin 276

2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the real estate industry. Failure to fulfill CPD...
Consumer Protection
Bulletin
02 Apr 2024

Fines for failing to lodge tenancy bonds - Real estate industry bulletin 275

26 February 2024 Fines for failing to lodge tenancy bonds Two recent cases at the State Administrative Tribunal (SAT) serve as a timely reminder regarding the importance of lodging tenancy bonds...
Consumer Protection
Bulletin
28 Feb 2024

Pages

Announcements

Permanent ban for settlement agent who raided trust account

West Leederville settlement agent struck off for unauthorised withdrawals Illegally transferred over $29,000 into own bank accounts, a credit card account SAT orders follow extensive Consumer Protection investigation A West Leederville settlement agent who illegally transferred $29,030 from a trust account into her personal bank accounts and a work credit card has been permanently banned from...
Consumer Protection
Media release
13 Jun 2024

Commissioner's Blog: How to turn your empty house into $5,000

If you’ve been waiting for a reason to rent out your empty property, this is it. The State Government will pay you $5,000 to bring your vacant house, apartment, villa or unit to the long-term rental market for West Aussies to lease.
Consumer Protection
Media release
07 Jun 2024

Agency fined for nine late bond lodgements

A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.
Consumer Protection
Media release
04 Jun 2024

Commissioner's Blog: Lithium-ion batteries – a silent threat in our homes

Our lives are filled with devices powered by lithium-ion batteries – e-rideables, power tools, laptops, toys, smartphones, electric vehicles and even electric toothbrushes. Unfortunately, they also harbour a hidden danger. Lithium-ion batteries, no matter how small, are susceptible to fiery failures that can escalate quickly and pose a serious threat to our safety. These fires can be very...
Consumer Protection
Media release
15 May 2024

Wrong property sale sees agency fined

Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.
Consumer Protection
Media release
02 May 2024

Short stay rental accommodation reforms pass Parliament

Laws requiring all Short-Term Rental Accommodation (STRA) in Western Australia to be included on a new register have passed through State Parliament.
Consumer Protection
Media release
17 Apr 2024

Unlicensed real estate agent ‘should have known better’

An unlicensed real estate agent, who stopped paying rental income to her client, was convicted and ordered to pay more than $5,500 by the Joondalup Magistrates Court.
Consumer Protection
Media release
04 Apr 2024

Fines for failing to lodge over $30,000 in tenancy bonds

Welshpool real estate agency and director fined a total of $8,000 Over $30,000 in bonds not lodged within required timeframe Warning to agents to ensure timely bond lodgements A Welshpool real estate agency and its director have been fined and reprimanded over failing to lodge $32,380 in tenancy bonds with the Bond Administrator within the 14 day timeframe. The State Administrative Tribunal (SAT...
Consumer Protection
Media release
15 Feb 2024

Sales rep fined over non-habitable property sale

Albany real estate sales representative convicted of misleading a property buyer Told buyer she could move into a unit declared non-habitable Buyers urged to make own enquiries if in doubt about council approvals Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted...
Consumer Protection
Media release
21 Dec 2023

Mandatory training to continue to keep real estate and settlement sectors in top shape

Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...
Consumer Protection
Media release
15 Nov 2023

Pages

Subscribe to Topics

Applications

Land valuers
Land valuers can apply for or renew their licences.
Consumer Protection
Real estate agents licences
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Bonds Online
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Consumer Protection – Change of contact information
Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Property industry licence fees
Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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