Over one third of Western Australian households already have solar PV systems, with numbers growing rapidly. These systems comprise grid-connected, stand-alone and hybrid, incorporating grid and battery back-up. Grid connect systems enable surplus power not used by the household to be fed back into...
A review of the regulation of consignment sales under the Motor Vehicle Dealers Act 1973 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider whether the regulation of consignment sales should continue in its current form. Review finding A...
There are rules for funeral directors to follow to help consumers compare funeral packages or manage a pre-paid funeral contract. Funeral directors must: be transparent with their pricing, not make incorrect or misleading statements and not offer unfair contract terms or engage in unfair market...
Unit pricing at grocery stores shows consumers not just the cost of a product, but what the value of that product is as a cost per standard unit of measurement on shelf labels for groceries. Unit pricing makes it easy to check, compare and save when buying groceries. Large grocery stores and some...
Introduction Plumbing compliance is monitored and enforced by the Plumbers Licensing Board (the Board) through the designation of plumbing compliance officers employed within the Plumbing Inspectorate for the Building and Energy division of the Department of Energy, Mines, Industry Regulation and...
New prepaid funeral code – what it means for industry Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code ensures any funds are managed within secure investments under the name of...
Have you checked if the products you are buying or installing are certified for use in Australia? In Australia most plumbing and drainage products must be WaterMark certified. The WaterMark Certification Scheme is a mandatory national scheme for plumbing and drainage products to ensure they are fit...
Short-term rental accommodation (STRA) has increased in popularity in recent years. Homeowners want to make money by renting out a room or property to guests. Meanwhile holiday-makers and business travellers are looking for alternatives to traditional accommodation. As a short-term rental guest, it...
Reforming WA's accident towing industry - outcome of consultation. The consultation report summarises what stakeholders told us about problems with Western Australia’s accident towing industry and options for regulating the industry.
Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open and...
Advice when contacting a pet seller Always call first to try and resolve dispute privately. Be clear about specific details surrounding the issue. Be clear about how you would like to resolve the...
Adjudicators who are currently registered under the Building and Construction Industry (Security of Payment) Act 2021 to determine adjudication applications in Western Australia.
Empowering Consumers with Disability Forum Tuesday 30 August 2022 9.30am - 3pm RAC Arena, 700 Wellington Street, Perth This is an in-person and invitation only...
The WA building industry is currently impacted by an Australia-wide shortage of building materials and skilled workers, which is affecting project timeframes and costs. This is not unique to WA and...
Scam posters in different languages, by Consumer Protection
Scam posters in different languages, by Consumer Protection Look out for scams If you get a message that says: Police will arrest you for not paying your...
Retirement Village Reform - Formal advice on Decision Regulatory Impact Statement (DRIS) Thank you for your email of 13 December 2021 which provided the final Decision Regulatory Impact Statement (...
Proposals for Reform of the Regulation of Motor Vehicle Consignment Sales Decision Regulatory Impact Statement (DRIS) The review under the Motor Vehicle Dealers Act 1973 (WA) (MVDA) has been...
A review of the Retirement Villages Act 1992 has been completed by Consumer Protection. The purpose of the review was to consider ways to improve consumer protections for residents and prospective...
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
The motor vehicle dealer industry in Western Australia is regulated under the Motor Vehicle Dealers Act 1973 . The Department of Energy, Mines, Industry Regulation and Safety is responsible for the...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 21 August 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 35 cents per...
Ending a tenancy agreement early, or ‘breaking lease’ can be stressful, but renters should find it easier in the current tight rental market given it probably won’t take long to find new tenants. While there are potential costs involved with breaking lease, you cannot be asked to pay the usual end of tenancy expenses such as the final inspection fee that an agent may charge and the landlord...
A Bunbury tradesman has been convicted of eight building offences related to a renovation project that was still incomplete when the elderly client passed away. Gregory Noel John Hall , trading as Longhorn Building Company and Down South Bathroom Renovations , did not attend Bunbury Magistrates Court on 15 July 2024 when he was ordered to pay $6,100 in fines and costs. According to information...
The Cook Government is working to make retirement village laws fairer for residents whilst supporting the sector with the introduction of reforms to the Retirement Villages Act 1992 into Parliament today.
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 14 August 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 35 cents per...
Ticket scalping alert for UFC fans desperate to attend weekend event Warning for resellers about posting negotiable ‘$1234’ prices Only buy tickets through Ticketek or Ticketek Marketplace to avoid overpaying Fans hoping to secure last-minute tickets to the popular Ultimate Fighting Championship (UFC) 305 event at Perth’s RAC Arena this Sunday, 18 August 2024 are being warned against dealing with...
When a business closes its doors for good, consumers often call Consumer Protection with concerns about what happens with the goods or services they’ve paid for but are yet to receive, or what to do with unspent gift vouchers or credit notes. How consumers and creditors are affected when a business goes bust depends on the circumstances. If the business is a company, it becomes insolvent and can...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 7 August 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents per...
A former building supervisor has faced disciplinary action for a poorly managed house renovation in Trigg that resulted in significant safety and durability concerns. The Building Services Board fined Mark Adrian Busio (BP102308) $2,500 for failing to properly manage and supervise a building service as required by WA’s builder registration laws. Mr Busio is the former nominated supervisor of...
