Consumer

Topics

An RCD can save lives. RCDs will prevent electrocution by cutting the power to a circuit in the event of earth leakage. Following are descriptions and images of devices including RCDs, circuit breakers, combination RCD and circuit breaker, portable RCDs, and powerpoint RCDs. RCDs [scald=512:...
Residual current devices (RCDs)
Some people choose to sell their home and 'down size' by buying a unit or apartment, which are often strata titled. A strata title is a certificate of title for a lot and a share in the common property in a strata scheme set up under the Strata Titles Act 1985 . The strata scheme dictates what you...
Your own home
You may be living in a home you own or have a mortgage on, but wish to sell and buy or build another one. This might be because you want a smaller garden, to downsize your house or you want to change location. Downsizing can provide many benefits: You can buy a newer home which incorporates...
Your own home
If you sign a residence contract, and you change your mind within seven working days of the date of the contract, you can terminate the contract without penalty. This is called the ‘cooling off’ period. If the manager or person representing the retirement village does not give you the required pre-...
Contracts
Before moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both...
Contracts
As retirement villages vary greatly in the types of accommodation and in the services provided, it is important to carefully consider how much you can afford to pay. It is essential you read the residence contract to determine exactly what fees will be payable prior to entering the village, during...
Fees and charges
There are advantages and disadvantages to living in a retirement village just as there are with any form of housing. It is important you fully understand what you are agreeing to and what the legal and financial implications are for you and your partner on entering, living in and leaving a village...
Choosing a village
To help you decide whether to sign a residence contract with a particular retirement village, you must receive (at least 10 working days before a residence contract is signed): a pre-contractual statement, that provides accurate information about a range of matters including fees and charges...
Choosing a village
It is a good idea to visit a number of different villages before deciding whether retirement village living is the best option for your circumstances and settling on the village that's right for you. When you make your visits to different villages: inspect the unit being offered, including security...
Choosing a village
A retirement village provides accommodation and sometimes other amenities and services to a person, and their partner, who is over 55 years of age and/or is retired from full-time employment. There can be confusion about the difference between village complexes classified as retirement villages,...
What is a retirement village?

Pages

Publications

Corporate
Reports
27 May 2014
Corporate
Reports
27 May 2014
Corporate
Reports
11 Sep 2014
A correction to Table 41 (Appendices section) of the department's 2009-2010 Annual Report was tabled in Parliament on 17 February 2011.
Corporate
Reports
27 May 2014
Includes the final reports of the Real Estate and Business Agents Supervisory Board, Settlement Agents Supervisory Board, Land Valuers Licensing Board and Motor Vehicle Industry Board.
Corporate
Reports
27 May 2014
In May 2013, in accordance with the Parliament of Western Australia’s Standing Orders, two omissions from the full text of notes 21a and 29 to the financial statements were rectified. This PDF is the...
Corporate
Reports
27 May 2014
The 2012-13 Annual Report presents information on its statutory compliance, financial, non-financial and operational performance. It is in five sections as required by the Financial Management Act...
Corporate
Reports
29 May 2014

Pages

Announcements

Find a NAIDOC Week event in your local area NAIDOC Week is celebrated by local community events. Please visit the website for local community events in your area. Search for local NAIDOC Week events How you can get involved in NAIDOC Week 2022 Please see the list below of events on Whadjuk Boodjar. To search for more NAIDOC Week events happening in your local area please visit the NAIDOC Week...
Consumer Protection
Department News
30 Jun 2022
UPDATE: The new regulations are now in place, having been approved by Executive Council and published in the Government Gazette on 12 August 2022. Financial reporting thresholds increased to lessen the cost of compliance Regulation changes to provide consistency between WA and national rules Changes in response to feedback from sector consultations New regulations will be put in place by the...
Consumer Protection
Media release
30 Jun 2022
naidoc-week-2022-poster.jpg
naidoc-week-2022-poster.jpg, by NAIDOC Organisation
Please visit the official NAIDOC Week website to download logos and other resources to help celebrate NAIDOC Week. Consumer Protection WA celebrates NAIDOC Week 2022 Consumer Protection WA and Ask Us are proud to support this year’s National NAIDOC Week 2022 . NAIDOC Week celebrates and recognises the history, culture and achievements of Aboriginal and...
Consumer Protection
Department News
29 Jun 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 June 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...
Consumer Protection
Media release
28 Jun 2022
Warning about scam calls and emails pretending to be from government agencies Hang up on calls threatening arrest and demanding payment via unusual methods Never share myGov password and PIN with anyone Consumer Protection is warning WA consumers to be alert to tax scams, which are most prevalent around the end of the financial year. So far this financial year (1 July 2021 to 20 June 2022), nine...
Consumer Protection
Media release
28 Jun 2022
Keeping warm and safe during the colder months of the year also means being alert to the hazards created by commonly used heating products within the home. Consumer protection authorities are urging Australians to stay safe this winter by knowing the risks associated with items like hot water bottles, wheat/heat packs, electric blankets and heaters. June is also Burns Awareness Month , an...
Consumer Protection
Media release
23 Jun 2022
Online retailer takes payment for goods that don’t arrive within a reasonable time Hundreds of complaints received by consumer protection agencies in Australia Consumers urged to avoid placing orders with the retailer at this time WA consumers are being warned about shopping with national online retailer Kingdom Warehouse , based in Melbourne, as many of their customers have failed to receive...
Consumer Protection
Media release
23 Jun 2022
There’s a lot to weigh-up when buying a car, such as the make/model and how much you want to spend, but one important thing to investigate is who you’re actually doing business with. We’re warning consumers to be wary of backyard operators who buy and sell multiple vehicles as a profit-making business, as they may rob unsuspecting consumers of their rights to a warranty and other remedies should...
Consumer Protection
Media release
17 Jun 2022
14 June 2022 Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 June 2022), the average price of regular unleaded petrol (ULP) will increase by...
Consumer Protection
Media release
14 Jun 2022
As we enter the winter months, with cold and stormy weather on our doorstep, it’s important to keep yourself and your family not only warm but safe by considering Building and Energy’s top safety tips. “The new season acts as reminder to check your electrical and gas appliances before using them, be conscious of extra mould growth, and ensure your property is rain, hail and wind prepared,”...
Building and Energy
Media release
14 Jun 2022

Pages

Subscribe to Topics
Subscribe to RSS - Consumer