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These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...
Information sheets
These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Statement of Regulatory Intent This Statement from the regulator provides the principles for the regulatory approach that WorkSafe (...
Work health and safety laws
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...
Main responsibilities and duties under WHS
Who is considered a worker? Under the Work Health and Safety Act 2020 a worker is any person who carries out work for a PCBU, including work as an employee, contractor, subcontractor, self-employed person, outworker, apprentice or trainee, work experience student, employee of a labour hire company...
Main responsibilities and duties under WHS
The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
The Western Australian Government is progressing initiatives to better manage short-term rental accommodation in Western Australia through changes to the State’s planning system and introduction of a state wide registration scheme. Background In response to the 2019 Parliamentary inquiry Levelling...
Holiday accommodation

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Publications

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
BondsOnline is available to landlord organisations. More information about the BondsOnline is available at the BondsOnline page. Download the user agreement form above, have the authorised person...
Consumer Protection
Form – agreement
03 Jan 2024
29 Novemeber 2023 Residential tenancy reforms introduced to Parliament The West Australian Government has today introduced legislation into Parliament which proposes a series of residential tenancy...
Consumer Protection
Bulletin
29 Nov 2023
6 September 2023 Managing a shared tenancy Shared tenancies occur when part or all of a property is rented by two or more independent tenants. It is important to maintain proper administration of...
Consumer Protection
Bulletin
06 Sep 2023
23 June 2023 Minimising the risk of mould in your property Mould or dampness can pose a serious health risk, as well as cause structural damage to your rental property. The risk of mould increases...
Consumer Protection
Bulletin
23 Jun 2023
8 June 2023 Update on the review of residential tenancy laws in Western Australia Consumer Protection has reviewed the Residential Tenancies Act 1987 (WA) to identify changes that adapt to the...
Consumer Protection
Bulletin
09 Jun 2023
11 May 2023 Breaking a lease Although a tenancy agreement is a binding contract, circumstances can change for tenants during the term of a fixed-term tenancy agreement, causing a need to break the...
Consumer Protection
Bulletin
11 May 2023
Tenancy Laws Part 3 - Ending a Tenancy - Malay Translation, by ConsumerProtectionWA
Consumer Protection
Information
04 Apr 2023
Tenancy Laws Part 2 - Moving In - Malay Translation, by ConsumerProtectionWA
Consumer Protection
Information
04 Apr 2023
3 January 2023 Rental properties affected by a disaster Landlords and tenants each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental property...
Consumer Protection
Bulletin
09 Jan 2023

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Announcements

Splitting a rental with mates or even people you find through an advert can be a smart way to tackle soaring rent prices and low vacancy rates. But before you start dividing up chores and discussing furniture options, it’s important to understand your legal rights and responsibilities when it comes to share house arrangements. In co-tenancies, there is a shared tenancy agreement, but all tenants...
Consumer Protection
Media release
07 Mar 2024
Stronger regulation of short-term rental accommodation a step closer with new Bill Short stay rental accommodation register introduced $10,000 grants creating long-term rentals for Western Australians in need of a home The Cook Government has today introduced a Bill into State Parliament that will provide stronger regulation of Short-Term Rental Accommodation (STRA) in Western Australia. The...
Consumer Protection
Media release
21 Feb 2024
Welshpool real estate agency and director fined a total of $8,000 Over $30,000 in bonds not lodged within required timeframe Warning to agents to ensure timely bond lodgements A Welshpool real estate agency and its director have been fined and reprimanded over failing to lodge $32,380 in tenancy bonds with the Bond Administrator within the 14 day timeframe. The State Administrative Tribunal (SAT...
Consumer Protection
Media release
15 Feb 2024
West Aussies are no strangers to disasters such as bushfires, storms and floods. But if you’re renting, there might be the extra stress of working with your landlord should your residence be affected by a catastrophe. The good news is when it comes to rentals, both landlords and tenants have rights and responsibilities should a property become damaged or destroyed in a disaster such as a cyclone...
Consumer Protection
Media release
10 Jan 2024
Modernisation of WA tenancy laws begins with a Bill introduced to Parliament Rent increases limited to once every 12 months Greater freedom for tenants to keep pets and make minor modifications New dispute resolution procedure to deliver fast, fair and transparent outcomes New laws to improve the lives of Western Australian renters have been introduced to Parliament, as part of the Cook...
Consumer Protection
Media release
29 Nov 2023
All short-term rental accommodation providers to be required to register properties New $10,000 incentive for property owners to transition existing short-term rental accommodation into long-term rental homes for Western Australians Reforms to provide consistency across the sector and clarity on what is required to operate a short-term rental accommodation property The Cook Government has today...
Consumer Protection
Media release
09 Nov 2023
Everyone has the right to privacy in their own homes, and those living in rental properties across Western Australia are certainly no exception. Claims of private landlords and property managers arriving unannounced for inspections, maintenance and rent collection are fairly common issues reported to Consumer Protection – in the past two years, our team has fielded 177 enquiries and 36 complaints...
Consumer Protection
Media release
30 Aug 2023
Rising rents and a lack of available homes have prompted many Western Australians to seek out share houses as a way of keeping a roof over their heads at a price they can afford. Before taking on a housemate, or becoming one yourself, it’s crucial that everyone understands the arrangement they have agreed to, as the law applies differently to boarders and lodgers than it does to co-tenants or sub...
Consumer Protection
Media release
12 Jul 2023
Western Australia’s rental market has never been tighter, but it doesn’t mean tenants should accept living in homes that are falling into disrepair, have mould or electrical safety issues. So far this year, Consumer Protection has received 367 enquiries and 32 complaints about rental repair and maintenance issues, but we suspect these figures are only a small proportion of the actual number of...
Consumer Protection
Media release
01 Jun 2023
Teenager’s garden equipment appears to have touched overhead power lines High-voltage power line carrying 22,000 volts of electricity Guides on vegetation management and high-voltage installations available WA’s energy safety regulator is investigating an incident in Gnangara today (27 May 2023) in which a teenager appears to have received an electric shock from high-voltage power lines while...
Building and Energy
Media release
27 May 2023

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Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection
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