Licence holders

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Notify the regulator of an incident or learn how to report unsafe work. Workplace hazards WorkSafe encourages a consultative process where workplace safety complaints are first reported within the workplace in an attempt to resolve them in-house. The Work Health and Safety Act 2020 (WHS Act)...
Report an incident
Below is the list of various magazines produced by WorkSafe. ThinkSafe magazine ThinkSafe is WorkSafe’s flagship online publication for workplace health and safety in Western Australia. ThinkSafe magazine: May 2024 ThinkSafe magazine: May 2023 ThinkSafe magazine: July 2022 ThinkSafe magazine:...
Other resources and guidance
The information on high risk work (HRW) licensing requirements when carrying out dogging work below was provided by Safe Work Australia. What is dogging work? Dogging work involves exercising judgement (making decisions) when: selecting appropriate slinging methods and lifting gear by: considering...
Information about high risk work licences
Here is what you need to know about the WA rent reforms: New and updated forms now available: pet request form minor modification request form Landlords and property managers should ensure they are using the updated tenancy forms . 12 month rent rises – as of 29 July 2024 Rent increases will only...
Consultations
The Gas Standards Act 1972 and Gas Standards (Gasfitting and Consumer Gas Installations) Regulations 1999 requires a person to hold a gasfitting permit to undertake or supervise gasfitting work in Western Australia. Gas fitters are sent three reminders via SMS and email for the renewal of their...
Services
Documents: Retention Trust Scheme - Retention Money Trust Accounting Guidelines This guidebook is written to assist current and future parties that are using, or will use, retention money as a method of performance security to understand their rights and obligations under the Retention Trust Scheme.
Templates and user guides
Documents: Small construction work contract This contract is to assist building service contractors registered under the Building Services (Registration) Act 2011 (WA) in meeting their legal obligations under section 13 of the Building and Construction Industry (Security of Payment) Act 2021 (WA)...
Templates and user guides
This information is designed to help WA organisations and their associated workforces (including volunteers) understand Western Australia's work health and safety laws. Competent person A person who has acquired through training, qualification or experience the knowledge and skills to carry out the...
Work health and safety laws
Learn about worker consultation under the work health and safety laws.
Main responsibilities and duties under WHS
This page answers the most common questions asked by high risk work licence (HRWL) applicants. When will my application be finalised? The current (June 2024) processing times for a new HRWL, or to add a class to an existing HRWL, is approximately 60 calendar days. Please read the ‘Can I work while...
Information about high risk work licences

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Publications

Consumer Protection's Year in Review 2023-24 outlines the major achievements from the financial year.
CP Year in review 2023-24 - cover
CP Year in review 2023-24 - cover, by Consumer Protection
“Consumer Protection has had another busy year with plenty...
Consumer Protection
Reports
21 Oct 2024
September 2024 Warning when using third party payment platforms for real estate transactions The Department of Energy, Mines, Industry Regulation, and Safety (Consumer Protection) is warning real...
Consumer Protection
Bulletin
02 Oct 2024
August 2024 Real estate agency, licensee fined for late bond lodgements Failing to lodge a substantial number of tenancy security bonds within the required 14-day timeframe has seen a Cannington real...
Consumer Protection
Bulletin
02 Oct 2024
To help maintain an acceptable level of safety and reduce the possibility of incidents, Building and Energy has developed a n ew fact sheet for vegetation control and saftey near powerlines. Any...
Building and Energy
Fact sheet
12 Sep 2024
10 May 2024 Reminder for dealers about upcoming changes From 7 June 2024, dealers must disclose whether a second hand vehicle they sell has been listed as a repairable write-off on the written-off...
Consumer Protection
Bulletin
14 Aug 2024
4 April 2024 Changes to motor vehicle dealers (sales) regulations On 7 June 2024, amendments to the Motor Vehicle Dealers (Sales) Regulations 1974 (the Regulations) will come into effect. You can...
Consumer Protection
Bulletin
14 Aug 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the settlement industry in 2024. Completing the...
Consumer Protection
Bulletin
14 Aug 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the real estate industry. Failure to fulfill CPD...
Consumer Protection
Bulletin
14 Aug 2024
26 February 2024 Fines for failing to lodge tenancy bonds Two recent cases at the State Administrative Tribunal (SAT) serve as a timely reminder regarding the importance of lodging tenancy bonds...
Consumer Protection
Bulletin
14 Aug 2024

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Announcements

PLUMBERS LICENSING BOARD – MEDIA STATEMENT A Kardinya man has been ordered to pay more than $1,500 in fines and costs after admitting he provided a fake testimonial for a plumbing licence application. The charge against Kenneth Finbar Wilson , brought by the Plumbers Licensing Board, was heard at Armadale Magistrates Court on 7 March 2023. Mr Wilson pleaded guilty to contravening the WA’s...
Building and Energy
Media release
03 Apr 2023
Media statement from Hon Sue Ellery BA MLC, Minister for Commerce Latest stage of security of payment reforms to protect building and construction subcontractors now in effect McGowan Government retention trust scheme election commitment delivered Increased powers to ensure good commercial behaviour in the building sector The McGowan Government has further improved payment protections for...
Building and Energy
Media release
01 Feb 2023
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
Domain name versions without .com, .net, .org etc. will soon be publicly available Businesses and organisations urged to register the .au only version of their name Failing to register .au versions could result in identity theft and financial loss Businesses and organisations are urged to take urgent action on planned domain name changes to prevent the possibility of their corporate identity...
Consumer Protection
Media release
25 Aug 2022
The new Work Health and Safety (General) Regulations 2022 (WHS Regulations) were gazetted on 11 March 2022 and will commence on the 31 March 2022, bringing the Work Health and Safety Act 2020 into full force and effect. The WHS Regulations replace the current Occupational and Safety Regulations 1996 (OSH Regulations). You can access the WHS Regulations on the WA Legislation website: WALW - Work...
WorkSafe
Department News
25 Mar 2022
Media statement from Hon. Amber-Jade Sanderson MLA , Minister for Commerce Three-stage action plan to implement Security of Payment reform package Industry education and support to help businesses adapt to changes New laws to commence from August 1 2022 The McGowan Government has today released an action plan for implementing landmark Security of Payment reforms to improve protections for...
Building and Energy
Media release
21 Sep 2021
Rogue elements in industry exaggerate necessity for extra work and costs Consumers urged to get multiple quotes to avoid paying too much Do research to find licensed tradies offering sound advice and a fair price WA consumers who get quotes from companies that offer both plumbing and electrical services are being urged to get multiple quotes before signing a contract in order to avoid paying too...
Building and Energy / Consumer Protection
Media release
20 May 2021
As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@demirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

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Notifications

Real estate and business agents, real estate representatives, motor vehicle salespersons and motor vehicle yard managers - lodge a change of employer notification online.
Consumer Protection
Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection
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