Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Air travel for people with a disability

Thousands of people with all types of disability regularly travel by air. However, you may not know what to expect, particularly if it is your first time flying or you are travelling on a different airline. Service and travel procedures may vary between airlines and airports. Planning your travel...

People with disability

17 Aug 2016

RCD letter to home owners

Important electrical safety message from the Director of Energy Safety To the Home Owners Dear Sir / Madam No RCD means no second chance Residual current devices (RCDs) are the single most effective measure to prevent electrocutions, serious electrical injuries and fires. The circuit breakers and...

Residual current devices (RCDs)

01 Jun 2016

Consumer reviews

Consumer reviews and testimonials are increasingly being relied upon by consumers as a low cost means of making an informed purchasing decision, especially online. Reviews may be written about a business’ goods or services or about a business or brand itself. As long as the integrity of those...

Buying online

27 Apr 2016

Second-hand cot safety

WATCH

Did you know, you can purchase or be given a second-hand cot that does not meet current safety standards ? Product Safety Australia issues the mandatory standards for cots to help prevent accidents. Second-hand cots have been associated with fatal injuries in children under 12 months old. Young...

Product safety for consumers

27 Apr 2016

Settlement Agents Code of Conduct consultation 2016

Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...

Consultations

19 Apr 2016

Designated bush fire prone areas – Frequently asked questions

Any reference to AS 3959 is to be taken as Australian Standard AS 3959:2018 – (Incorporating Amendment No. 1) – Construction of buildings in bushfire-prone areas as referenced in National Construction Code (NCC 2019). 1. What are the bush fire building requirements? The Building Act 2011 and...

Building in bush fire prone areas

08 Apr 2016

Australian Consumer Law review 2016

Final Report Consumer Affairs Australia and New Zealand recently sought your views on the Australian Consumer Law (ACL). This review is now complete and the Australian Consumer Law Review Final Report has been published on the Australian Consumer Law website. Background The Australian Consumer Law...

Consultations

31 Mar 2016

Hoverboards

Self-balancing scooters (also known as hoverboards, gliders, smart boards, sky walkers and mod boards) which do not meet safety requirements are banned by Product Safety Australia. How do I know if my hoverboard meets the safety requirements specified in the mandatory standard? You should seek...

Product safety for consumers

23 Mar 2016

Migration of monitored fire alarms and lift phones – Important information

It is important to ensure that lift phones or monitored fire alarms that are still connected to the legacy copper network are migrated to an alternative technology (such as a mobile network or the nbn™ network with a mobile network fall-back) before 18 March 2022 to keep them working. As hard...

Plant and machinery

09 Mar 2016

Co-operatives Regulations amendments review for implementation of national law 2016

This is the second stage in the review of laws affecting co-operatives in Western Australia. Status : Closed - Monday 29 February 2016 Consumers and business who believe they may be affected by proposals to amend the Co-operatives Regulations 2010 were urged to consider the proposed changes and to...

Consultations

13 Jan 2016

Publications

Better Regulation Unit Auction Sales Act review compliance letter Jan 2019

READ

This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...

Consumer Protection

Information

17 Sep 2019

Better Regulation Unit motor vehicle industry review compliance letter July 2019

READ

Consumer Protection

Information

12 Sep 2019

Decision Regulatory Impact Statement: The Regulation of the Auction Sales Industry in Western Australia (final report) September 2019

READ

The Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). The key...

Consumer Protection

Discussion paper

04 Dec 2023

Fitness Industry Code of Practice Consultation Report September 2019

READ

New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...

Consumer Protection

Reports

21 Oct 2021

Reforms to the building approval process for single residential buildings in WA – CRIS

READ

Reforms to the building approval process for single residential buildings in Western Australia – Consultation Regulatory Impact Statement seeks comment on three options for reforming the building...

Building and Energy

Consultations / public comment

04 Dec 2023

Decision Regulatory Impact Statement: Review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 (final report) July 2019

READ

Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Background to the review The...

Consumer Protection

Reports

04 Jan 2022

Review of the remote Aboriginal communities plumbing scheme – Consultation paper

READ

As part of the implementation of the remote Aboriginal communities plumbing scheme, a commitment was given that a review of the scheme would be undertaken once it had been in place for at least...

Building and Energy

Consultations / public comment

01 Aug 2019

Changes to the map of bush fire prone areas

READ

The McGowan Government has announced improvements to the bush fire policy framework including changes to the Map of Bush Fire Prone Areas for 19 inner metropolitan local governments (from Stirling to...

Building and Energy

Fact sheet

31 Jul 2019

Stage two of proposed reforms to retirement villages legislation in Western Australia - Consultation Regulatory Impact Statement 1

READ

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...

Consumer Protection

Consultations / public comment

17 Dec 2021

Western Australia guide to standards and tolerances 2019

READ

The Western Australia guide to standards and tolerances 2019 (the Guide) has been developed for use by builders and building owners as a convenient reference for acceptable standards of workmanship...

Building and Energy

Guide / handbook

30 Jul 2019

Announcements

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 33 cents per...

Consumer Protection

Media release

31 Oct 2023

Warning for Coldplay fans still searching for tickets

Danger of fans paying too much for resale tickets, or being scammed Consumer Protection investigating 121 individuals suspected of ticket scalping Only buy resale tickets through the authorised ticket seller's resale page Coldplay fans desperate to secure a ticket to sold out concerts at Optus Stadium next month are being warned against buying resale tickets online. As the countdown to the...

Consumer Protection

Media release

26 Oct 2023

Commissioner's Blog: Better safe than scary this Halloween

Halloween has become increasingly popular in Western Australia, with many people using the occasion to dress up, decorate their homes and go trick-or-treating. To ensure your night doesn’t end with a fright, there are some simple steps you can take to protect yourself and your family from harm. An urgent recall was recently issued for a range of temporary colour hair spray in various colours as...

Consumer Protection

Media release

25 Oct 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 25 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...

Consumer Protection

Media release

24 Oct 2023

Commissioner's Blog: Your rights on cancelled flights

Ask any traveller about their top travel peeves and cancelled or delayed flights are likely to feature highly on the list, given their potential to throw holiday plans and itineraries into turmoil. Flight cancellations and delays are among the most complained about issues to Consumer Protection – in the 2022/23 financial year, we received 530 complaints about flights being cancelled and 47...

Consumer Protection

Media release

18 Oct 2023

Explosion risk from South West electrical work

Electrician installed chargers near exposed lead-acid battery bank Risk of chargers igniting hydrogen produced by recharging batteries Electrician also submitted incorrect compliance documents A South West electrician has been ordered to pay $11,000 in fines and costs for a dangerous installation that could have caused a hydrogen explosion. Following prosecution by Building and Energy, the...

Building and Energy

Media release

18 Oct 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...

Consumer Protection

Media release

17 Oct 2023

Building Services Board refuses registration renewal – Boston Keys Pty Ltd trading as Intellibuild Constructions

The Building Services Board has refused to renew the building contractor registration of Boston Keys Pty Ltd (BC103204) on financial grounds. After reviewing Boston Keys’ application for registration renewal, the Board was not satisfied that the company met the financial requirements set out in the Building Services (Registration) Act 2011 . The Board’s decision enables home owners with...

Building and Energy

Media release

16 Oct 2023

Commissioner's blog: How much is too much to pay upfront?

Knowing how much to pay tradespeople up front, before the job begins, starts with knowing your consumer rights around job deposits, estimates and quotes – and knowing who you’re dealing with. Tradespeople provide all kinds of work and services including building, electrical, plumbing and gas, re-roofing, tree lopping, concreting, household repairs and other manual labour work. Most tradespeople...

Consumer Protection

Media release

11 Oct 2023

Gas safety alert for restaurant tabletop cooking

Explosion and injury risks from portable gas appliances with butane canisters Banned in restaurants, including tabletop cooking, and indoors All portable gas cooking appliances must be approved for use in Western Australia Diners and restaurant owners are reminded that portable gas appliances powered by butane canisters cannot be used for commercial purposes, such as tabletop cooking experiences...

Building and Energy

Media release

11 Oct 2023

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