Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Business / company

Topics

Western Australian Products Symbol Act 1972

The Western Australian Products Symbol Act 1972 (the Act) authorises the use of the WA Birthmark symbol (a prescribed symbol) to distinguish and promote the sale of products made in Western Australia. A person who sells any product, the production and preparation of which is substantially carried...

Information standards

26 Oct 2016

Furniture Stability

Due to the rising number of incidents, the Australian Competition and Consumer Commission (ACCC) and consumer protection agencies around Australia encourage all traders to consider their products and the risk to consumers of toppling furniture. Toppling furniture—understanding the risks Many may be...

Product safety for business

20 Jul 2016

Australian Consumer Law review 2016

Final Report Consumer Affairs Australia and New Zealand recently sought your views on the Australian Consumer Law (ACL). This review is now complete and the Australian Consumer Law Review Final Report has been published on the Australian Consumer Law website. Background The Australian Consumer Law...

Consultations

31 Mar 2016

Country of Origin Food Labelling Consultation - Department of Industry and Science 2016

Status: CLOSED - Closes Friday 29th January 2016 The Department of Industry, Innovation and Science is seeking feedback on possible improvements to Australia's country of labelling framework, including the impact of proposed changes. If you are a consumer or business with an interest in country of...

Consultations

04 Dec 2015

Free-range egg labelling 2015 - 2018

The Commonwealth government wants to hear your views on options to increase consumer certainty about egg labelling. Update: April 2018: New standard is applied. Certain conditions must be met before eggs can be labeled or advertised as free range. more information on the egg labelling page. 15...

Consultations

06 Oct 2015

Returning faulty goods

Suppliers and manufacturers automatically provide guarantees about goods they sell, under the Australian Consumer Law (ACL). These guarantees are rights that exist regardless of any extra warranty provided by the supplier or manufacturer. Sometimes, when goods don’t work or do what they should, or...

Refunds and returns

30 Sep 2015

Country of origin food labelling (Commonweath) 2015

WATCH

All Australians could have their say on country of origin food labelling in an online survey to help design the Australian Government’s new labelling system. Status: Closed: Closing date Friday 3rd July 2015 Background The Australian Government wants to deliver a more direct system for food...

Consultations

30 Jun 2015

Product safety recalls

Product recalls occur when a product is deemed to be a risk to the users safety. A supplier can voluntarily recall a product or the Minister for Competition Policy and Consumer Affairs (Federal government) can order a compulsory recall. Product recalls are published on the Recalls Australia website...

Product safety for consumers

04 Jun 2015

Policies guiding compliance and naming actions

Consumer Protection has a number of policies articulating the principles that underpin our work. The following policies guide our approach to compliance and enforcement, and public naming of traders. Consumer Protection Compliance and Enforcement Policy The Consumer Protection Compliance and...

Compliance actions

02 Jun 2015

Testimonials

What people are saying about the program.

16 Apr 2015

Publications

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...

WorkSafe

Information

12 Nov 2021

Thinking of purchasing a new car? Tips for consumers

READ

Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...

Consumer Protection

Flyers

27 Sep 2022

Buying or selling motor vehicles? You may need a licence!

READ

Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...

Consumer Protection

Flyers

11 Dec 2019

Motor vehicle repairers - licence or certificate: what's the difference?

READ

Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...

Consumer Protection

Flyers

02 Dec 2019

Motor vehicle repairers - tips for consumers

READ

Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...

Consumer Protection

Flyers

02 Dec 2019

Consumer Protection Public Naming of Traders Policy

READ

The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...

Consumer Protection

Policies

24 Dec 2019

Better Regulation Unit motor vehicle industry review compliance letter July 2019

READ

This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...

Consumer Protection

Information

12 Sep 2019

Decision Regulatory Impact Statement: The Regulation of the Auction Sales Industry in Western Australia (final report) September 2019

READ

The Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). The key...

Consumer Protection

Discussion paper

04 Dec 2023

Fitness Industry Code of Practice Consultation Report September 2019

READ

New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...

Consumer Protection

Reports

21 Oct 2021

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

READ

Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...

WorkSafe

Information

27 May 2021

Announcements

Review of commercial tenancy laws for retail shops

Friday, 10 June 2022 Commercial tenancy laws covering retail shops now under review Various emerging issues to be canvassed during consultation phase Lease rights regarding rents, operating costs and duration of tenancy explored The laws which govern commercial tenancy agreements between small retailers and landlords, including shopping centre owners, are being reviewed by the McGowan Government...

Consumer Protection

Media release

10 Jun 2022

ServiceWA app upgrade to keep WA drivers informed of petrol prices

Tuesday, 7 June 2022 ServiceWA app upgrades will ensure users have easy access to FuelWatch Interactive functionality and map will show fuel prices available near users Next addition to ServiceWA app continues journey in redefining the way Western Australians interact with government services The McGowan Government has updated its ServiceWA app to include FuelWatch, providing an easy to navigate...

Consumer Protection

Media release

07 Jun 2022

Fine for Marangaroo unlicensed vehicle seller (Hussain Al Hussein)

Unlicensed dealer ordered to pay more than $9,000 in fines and costs 13 vehicles sold illegally over a 16 month period Public plea for community to help stop backyard vehicle trading A man who bought and sold vehicles from his Marangaroo home without a licence has been ordered to pay a total of $9,262.50 in fines and costs by the Joondalup Magistrate Court. Hussain Al Hussein was fined $3,800 and...

Consumer Protection

Media release

01 Jun 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 June 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per...

Consumer Protection

Media release

31 May 2022

Extended retail trading hours for upcoming public holidays

The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming public holidays, WA Day and the Queen’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 6 June 2022 (WA Day) and Monday, 26 September 2022 (Queen’s Birthday). The...

Consumer Protection

Media release

27 May 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 May 2022), the average price of regular unleaded petrol (ULP) will increase by 28 cents per...

Consumer Protection

Media release

17 May 2022

Some fitness operators not pulling their weight on new consumer code

Action threatened against those who don’t comply with fitness industry rules Most issues relate to membership cancellations and refunds 37 complaints and 111 enquiries received so far this year Consumer Protection will be cracking down on some fitness industry operators that are failing to comply with the new Code of Practice that came into effect on 1 July last year. Of most concern are issues...

Consumer Protection

Media release

17 May 2022

Shipping container scam money lost at sea

Fake websites selling shipping containers ripping off WA consumers Almost $55,000 lost by scam victims in the past four months Others caught by a bogus container leasing investment scheme WA consumers in the market for shipping containers are being scammed by fake websites with losses for 2022 already exceeding the total for the entire year of 2021. Eight victims have reported to WA ScamNet at...

Consumer Protection

Media release

12 May 2022

Unlicensed electrical testing warning following air-con company’s $15,000 fine – Westbury Holdings Pty Ltd (trading as Air Group Australia / CoolBreeze Air Conditioning)

Electrical tests carried out by assembly line staff, not licensed electricians Public at risk if electrical equipment is supplied without expert testing Company pleaded guilty and has changed its testing practices Following the prosecution of a Perth air-conditioning company, Building and Energy is warning WA manufacturers that testing of electrical equipment above a certain voltage must only be...

Building and Energy

Media release

12 May 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 May 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...

Consumer Protection

Media release

03 May 2022

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