Consumer Protection Year in Review 2022-23

This publication is for: 
AboriginalBusiness / companyCaravan / residential park operatorCommercial tenancyConsumerCooperativeDebt collectorEmployee / workerEmployerEmployment agentGovernment sector employersHome buyer / ownerLandlord / lessorLicence holdersLimited partnershipsMotor industryMulticultural / multilingualNot for profitPerson Conducting a Business or UndertakingPerson with disabilityPetroleum operatorProduct safetyProperty industryRetirement village owner / operatorSeniorSmall business and farmerTenantTradespersonTravel agentYouth
Documents: 
file type icon Consumer Protection Year in Review report 2022-23

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year.

CP year in review 2022 - 23
CP year in review 2022 - 23 , by Consumer Protection
"Consumer Protection was proud and delighted to celebrate its 50th anniversary in 2022, when we were reminded that, while many things have changed over the last five decades, much has remained the same. Dramatic advancements in technology mean it often feels like we are on an unstoppable roller coaster of change, however, many Western Australian consumers face similar issues and receive similar support from us today as they did back in 1972." - Commissioner for Consumer Protection Trish Blake.

Contents

  • Note from the Commissioner 
  • Who we are
    • Our Minister
  • Our department
  • Consumer Protection’s functions
  • Consumer Justice Strategy
  • Consumer Protection turns 50
    • Empowering Consumers with Disability Forum
  • Legislation and policy
  • Information and education
  • Community engagement and education
    • Media engagement
    • Consumer engagement
    • Seniors Connect
    • Pet owners
  • Advocacy service
  • Regional offices
  • Licensing and registrations
  • Dispute resolution
    • Conciliation
    • Australian Consumer Law training project
  • Proactive compliance
  • Enforcement
    • Infringement notices
    • Public namings
    • Enforceable undertakings
    • Disciplinary actions
  • Appendices
Consumer Protection
Reports
Last updated 21 Oct 2024
First published 26 Feb 2024

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