Retirement village owner / operator

Topics

Class exemptions

The regulator can grant a group of people an exemption from complying with a regulation of the Work Health and Safety Regulations. These are referred to as a class exemptions. It is important to read class exemptions closely to see if they apply to you, and if you cannot meet all of the conditions...
Class exemptions
30 Nov 2022

Notifiable incident

A notifiable incident is the death of a person, a serious injury or illness of a person or a dangerous incident that occurs due to business or workplace activities. Notifiable incidents may relate to any person who is a worker, contractor, visitor, member of the public or volunteer. Need to report...
Report an incident
01 Jul 2022

Dangerous incident

If a ‘dangerous incident’ arises through the conduct of a business or undertaking the regulator must be notified immediately. Where the dangerous incident is currently life-threatening, the PCBU should ensure the regulator is notified by calling 1800 678 198 (24 hours). Where the dangerous incident...
Report an incident
29 Jun 2022

Managing the risk of falls at workplaces

How can I comply with the work health and safety laws? Under the Work Health and Safety and Regulations 2022 (WHS Regulations), duty holders will be required to manage the risk of falls at workplaces, as prescribed by the following regulations: Regulation 78 Management of risk of fall Regulations...
Slips and trips and falls
17 Jun 2022

Complaints about bullying, sexual harassment or assault

WorkSafe takes a systems-based approach to the prevention of inappropriate workplace behaviours such as bullying, harassment including sexual harassment and workplace violence/aggression including sexual assault . WorkSafe inquiries focus on the systems in place at a workplace to prevent and manage...
Ask a question or make a complaint
22 Mar 2022

Modernisation of Work Health and Safety Laws - Frequently Asked Questions (FAQ)

Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Legislation, codes and guidance materials
18 Dec 2020

Vaping

Electronic cigarettes or e-cigarettes, often called ‘vapes’, are electronic devices designed to produce an aerosol that is inhaled into the lungs. There are many different styles of vapes available and they can be difficult to spot. The biggest misunderstanding about vapes is that they are harmless...
Smoking
14 Feb 2020

Retirement village law reforms

The State Government has been working to make retirement village laws fairer for residents whilst supporting the sector with the introduction of reforms to the Retirement Villages Act 1992 . Every stage of the retirement living journey has been considered, from making it easier to choose a suitable...
Consultations
19 Jun 2019

LP Gas cylinder safety in bush fire prone areas

LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
24 Oct 2018

Retirement village resources

Consumer Protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Publications Seniors Guide- So you're thinking about moving into a retirement village Guidelines for retirement village...
Managing a retirement village
14 Jun 2018

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Publications

Reminder: Consultation period for 2022/2023 budget - Retirement villages bulletin issue 18

12 April 2022 Reminder: Consultation period for 2022/2023 budget Before the start of each financial year, the residents of a retirement village must have access to the proposed budget documents for...
Consumer Protection
Bulletin
14 Aug 2024

Retirement Village DRIS Better Regulation Unit Certificate

READ
Retirement Village Reform - Formal advice on Decision Regulatory Impact Statement (DRIS) Thank you for your email of 13 December 2021 which provided the final Decision Regulatory Impact Statement (...
Consumer Protection
Notice
02 Aug 2022

Retirement village laws reform: Decision Regulatory Impact Statement

READ
A review of the Retirement Villages Act 1992 has been completed by Consumer Protection. The purpose of the review was to consider ways to improve consumer protections for residents and prospective...
Consumer Protection
Reports
02 Aug 2022

A death in the workplace: Information for families - guide

READ
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
29 Aug 2024

Retirement Villages Legislation Reform - Western Australian Treasury Corporation Report

READ
Important Please read the Western Australian Treasury Corporation (WATC) Disclaimer, WATC IP Statement and DMIRS Statement below. Introduction The Western Australian Treasury Corporation (WATC)...
Consumer Protection
Reports
04 Dec 2023

Managing COVID-19 risks in the workplace

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Employers (or persons conducting a business or undertaking) have a duty under OSH or WHS legislation to eliminate, or if that is not reasonable practicable, minimise the risks of COVID-19 at the...
WorkSafe
Information
18 Feb 2022

Passing on electricity usage and supply costs to residents - Retirement villages bulletin 17

16 September 2021 Passing on electricity usage and supply costs to residents Due to the nature and set-up of retirement villages, it is common for village operators to on-supply electricity and to...
Consumer Protection
Bulletin
30 Sep 2021

New strata options for Western Australia - Retirement villages bulletin 16

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
14 Aug 2024

Don't forget to have your say on retirement village law reforms - Retirement villages bulletin 15

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
14 Aug 2024

Have your say on retirement village law reforms - Retirement villages bulletin 14

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
14 Aug 2024

Pages

Announcements

DMIRS planning for impact of COVID-19

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

Commissioner's Blog: Phase two of retirement village law review

With Commissioner for Consumer Protection David Hillyard Imagine waiting four years for money owed to you after leaving a retirement village. In extreme cases it’s the shocking reality for former retirement village residents who are left in serious financial hardship and distress and unable to pay for alternative accommodation. We know seniors in this position may have urgent needs to move into...
Consumer Protection
Media release
18 Dec 2019

Payment delays after leaving a retirement village the next topic of reforms

The second phase of consultation on proposed changes to retirement village laws in WA will look at the time it takes for former residents to receive their exit entitlements. Currently, in some extreme cases, former residents of retirement villages have reported waiting up to four years before they receive funds owing to them, often causing serious financial hardship and distress. These funds are...
Consumer Protection
Media release
12 Dec 2019

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

Reassurance for residents as Settlers’ retirement villages go into receivership

Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership. Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in...
Consumer Protection
Media release
30 Aug 2019

Focus on promotion and cost of retirement villages kicks off law review

The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
Consumer Protection
Media release
01 Aug 2019

DMIRS 2019 Stakeholder Satisfaction Survey

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

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