Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Property industry

Topics

Publications - real estate

Consumer Protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with real estate specific information. Bulletins Real estate bulletins issue 63 - current Archive issues 1 - 62 (June 2011 - June 2014) Forms Application and...

Real estate agents and sales representatives

27 Mar 2014

CPD distance learning - settlement agents

Remote (regional WA) participants Remote participants can now complete all of their CPD requirements online by contacting a training provider, see CPD activities - settlement agents . A remote participant is any participant whose principal place of business falls outside a 100 km radius of Perth or...

Settlement agents and conveyancers

26 Mar 2014

Where to get help - Retirement village information

Retirement village resources and sources of information Consumer Protection Contact Centre on 1300 30 40 54 Information about retirement village accommodation provided by members of Aged and Community Care Providers Association , call 1300 222 721 The Retirement Living Council is the representative...

Living in a retirement village

21 Mar 2014

Real estate contracts - sale by offer and acceptance

Most properties in Western Australia are sold through an offer and acceptance process. A person makes a formal offer in writing to buy a property, and the seller, sometimes called the vendor, can either make a counter offer, reject the offer, or accept it and communicate that acceptance to the...

Property contracts (offer and acceptance)

21 Mar 2014

Real estate auctions

A real estate auction is the process of buying and selling property by offering it to bidders at a forum conducted by a licensed auctioneer. Application for an auctioneer’s licence is made to the Magistrates Court of Western Australia . The property will be sold by an auctioneer to the bidder who...

Selling a property

21 Mar 2014

Buying land

Another option for building is to buy a block of land and build on the land at a later date. You should be aware that choosing a block of land can affect the cost of building and the design of house that will be possible to build. Making a good choice of block will depend on a number of factors,...

Buying a property

20 Mar 2014

Residential park - long stay vs holiday tenants

Residential park residents (tenants) are covered by a set of specific laws. If you are simply staying at a residential park for a holiday you are not covered by the same laws, however you still have general consumer rights. You are not covered by residential park laws if you are: on holiday; a park...

Site agreements

18 Mar 2014

Real estate contracts special conditions

Think carefully before s igning a contract for a n established property as t here is no requirement for a cooling-off period in WA. The bottom of the offer and acceptance contract has space for you and the seller to include terms (or special conditions) in the contract. If the seller has included...

Property contracts (offer and acceptance)

18 Mar 2014

Settlement date

Settlement date The settlement date is the deadline for all the promises made in the contract to be completed. If all the contract terms have been satisfied, Landgate (formerly the Department of Land Information) will, upon lodgement of the relevant documents and a fee, transfer the title in the...

Property contracts (offer and acceptance)

18 Mar 2014

What is a bond and how much can be charged?

A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...

Bonds

18 Mar 2014

Publications

Residential Rent Relief Grant Scheme extended to 31 December 2021 and Mandatory Conciliation Service ends - Real estate industry bulletin issue 246

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...

Consumer Protection

Bulletin

04 Dec 2023

Licensing reminder: annual fee increases, police check timeframes, and updating your information - Land Valuers bulletin issue 32

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...

Consumer Protection

Bulletin

14 Aug 2024

Licensing reminders: annual fee increases, police check delays, and updating your information - Settlement industry bulletin issue 104

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...

Consumer Protection

Bulletin

14 Aug 2024

Licensing reminders: annual fee increases, police check timeframes, and updating your information - Real estate industry bulletin issue 245

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...

Consumer Protection

Bulletin

14 Aug 2024

Limitations on rewards for referrals - Settlement industry bulletin issue 103

24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some settlement agents may be using creative methods to get around the prohibition on rewards for...

Consumer Protection

Bulletin

04 Dec 2023

Limitations on rewards for referrals - Real estate industry bulletin issue 244

24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some people in the real estate and settlement industries who are attempting to get around the...

Consumer Protection

Bulletin

04 Dec 2023

Increase in rental scams during 2021 - Tenants bulletin 29

11 June 2021 Increase in rental scams during 2021 Scammers are targeting tenants, who are desperate to secure a rental property in the current tight market, with fake rental listings showing up on...

Consumer Protection

Bulletin

04 Dec 2023

Update your employment and contact information online - Real estate industry bulletin issue 243

11 June 2021 Update your employment and contact information online The department previously introduced an online gateway that allows licensed real estate agents, as well as registered sales...

Consumer Protection

Bulletin

14 Aug 2024

Asbestos contaminated soils

READ

This information sheet provides advice for people with management or control of a workplace where soil is contaminated with asbestos containing material (ACM) and those involved in inspecting,...

WorkSafe

Information

04 Jul 2024

How to correctly end a tenancy - Real estate industry bulletin 242

13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...

Consumer Protection

Bulletin

14 Aug 2024

Announcements

Progress of the Work Health and Safety Bill 2019

On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...

WorkSafe

Department News

25 Feb 2020

Property management company fined $80,000 over tenancy bond failures (Asset Realty Pty Ltd)

A Queensland-based property management company was fined $80,000 by the Mandurah Magistrates Court on 11 February 2020 for failing to lodge tenancy bonds on time and for keeping records that contained false dates. Asset Realty Pty Ltd , which has a registered place of business in Welshpool, had accepted bonds from eight tenants, mostly in the Mandurah area, but had failed to lodge them with the...

Consumer Protection

Media release

17 Feb 2020

Fine for ‘dishonest’ property manager who lied about her registration (Jane Ford)

A woman who falsely claimed to have a real estate sales representative registration while carrying out the functions of a property manager was convicted, fined $2,000 and ordered to pay costs of $349.50 by the Perth Magistrates Court on 24 January 2020. Jane Nicole Ford of East Victoria Park began working for a Willetton property management company as an administration assistant in February 2015...

Consumer Protection

Media release

30 Jan 2020

Your house, My home – rethinking renting in WA

Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...

Consumer Protection

Media release

23 Dec 2019

Commissioner's Blog: Phase two of retirement village law review

With Commissioner for Consumer Protection David Hillyard Imagine waiting four years for money owed to you after leaving a retirement village. In extreme cases it’s the shocking reality for former retirement village residents who are left in serious financial hardship and distress and unable to pay for alternative accommodation. We know seniors in this position may have urgent needs to move into...

Consumer Protection

Media release

18 Dec 2019

Fine for real estate sales rep for failing to complete CPD training (Charles Clarke)

A real estate sales representative who failed to complete Compulsory Professional Development (CPD) training as required by a special condition on his certificate of registration has been reprimanded and fined $1,000 by the State Administrative Tribunal. Consumer Protection began disciplinary action against Charles James Clarke , who works for a Cottesloe real estate agency, when he failed to...

Consumer Protection

Media release

13 Dec 2019

Commissioner's Blog: Renters have new rights to protect kids

With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...

Consumer Protection

Media release

11 Dec 2019

Proposed reforms to the approval process for commercial buildings

Message from Building and Energy A/Executive Director, Saj Abdoolakhan *Please note that due to the current Covid-19 pandemic the date for responding to the CRIS has been extended to 30 June 2020 Building and Energy is inviting Western Australians to share their views on ways to improve the efficiency and effectiveness of the commercial building approval...

Building and Energy

Department News

11 Dec 2019

Landlord fined for not lodging bond and ordered to pay it back to tenant (Ive Cvitan)

The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and was ordered to pay back the $1,400 bond to his tenant. Ive Cvitan of Darch entered into a rental agreement with the tenant in May 2017 when the $1,400 bond was paid and a receipt was issued, however Mr Cvitan did not provide the tenant with...

Consumer Protection

Media release

10 Dec 2019

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.

Corporate

Department News

04 Dec 2019

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