Contact Consumer Protection
Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
See all Consumer Protection office locations
There are set forms which must be used to lodge, change, and release or claim a bond.
Private landlords can choose between using BondsOnline or paper forms. Real estate agents must use BondsOnline.
Complete some details and create a PDF online to print and sign.
Lodge a bond: Lodgement of security bond form
Change a bond: Variation of security bond form
Release a bond: Joint application for disposal of security bond form
You can submit manual forms and any other documents requested by Bonds Administration:
Online |
By post |
In person |
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Complete the form, scan it or take a photo and upload it to: Direct Debit
|
Print the form, have it signed by all parties and post it to: Bonds Administration Direct debit or cheque |
Form lodgement and direct debit payments only Department of Energy, Mines, Industry Regulation and Safety Form lodgement and payments by direct debit, EFTPOS, cheque or cash Department of Energy, Mines, Industry Regulation and Safety |
BondsOnline is a fast, easy and secure way to manage residential tenancy bonds. It is available for licensed real estate agents, landlord organisations and individual landlords.
When you register for BondsOnline you will be asked to set up a MyAccount. MyAccount is a secure portal developed by the State Government.
On BondsOnline you can:
Agents and landlord organisation can also manage different user access levels. This is useful for auditing and separation of duties.
Already registered? Go to BondsOnline
If a tenant does not have an email address or and a smart phone, they will not be able to approve an eTransaction. BondsOnline can’t be used to manage their bond.
Landlords will need to use a manual form to sign offline from the options below.
All BondsOnline Account Administrators now use the WA Relationship Authorisation Manager (WARAM). Administrators will be able to create and manage user accounts for staff.
BondsOnline lets the landlord create eTransactions for:
To complete each transaction, all tenants and landlords on the bond will be:
Landlords can use BondsOnline to keep Bonds Administration up to date if there are changes to:
For more information, watch BondsOnline - Why tenant contact details are important in eTransactions.
As part of the bond lodgement and release processes, tenants will be sent a link to view an eTransaction submitted by their landlord. Tenants will be able to approve the details of the lodgement or approve the release of their bond.
Tenants need to have an email and a mobile phone number to be able to access an eTransaction..
Bonds Administration management of personal information policy provides an overview of how your information is handled.
More information is available from:
Contact Bonds Administration by email or call 1300 853 829. Please quote your bond reference number if you have one.
If you need an interpreter, contact the Translating and Interpreting Service by
Phone: 131 450
Website: www.tisnational.gov.au
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