Property industry

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Ask your family or friends to recommend an architect, builder or tradesperson they have recently used. Shop around and get recommendations. If you are using an architect, ask them to recommend two or three building practitioners who have worked for other clients, as a starting point. You should...
Building or renovating a property
Unless the contract makes specific provision, properties are sold in reasonably the same state as when first inspected. So it is essential to conduct a thorough physical inspection of the property prior to the settlement being finalised. Once you have inspected the property, if you want changes to...
Buying a property
When signing a contract of sale, it is recommended you make one of your conditions subject to a building inspection that is satisfactory to you. As the buyer, you will be responsible for contracting and paying for a suitably qualified building inspector, surveyor or architect to provide a...
Buying a property
Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property. A pest inspection could save you thousands of dollars in repair costs. For more information visit our pages on pest control . Property...
Buying a property
All Australian businesses must comply with the Australian Consumer Law. This law also applies to the property industry. Consumer guarantees on goods and services Unconscionable conduct Unfair contract laws False or misleading representations Misleading or deceptive conduct What we do: Provide...
Selling property
If you are buying an established property to renovate, ask an architect, draftsperson or builder to report on the kind of work possible, some ideas may look good on paper but not be structurally sound. Even if you do not intend to renovate, a building inspection before you buy can identify repairs...
Buying a property
Buying a property is a major investment. Getting your first home can be both exciting and stressful. It is a major decision that takes planning and research, and careful budgeting. Know what you want and can afford Make a list of: your preferred areas essential features your wish list of non-...
Buying a property
Refunds of licence fees will be considered with reference to the particular circumstances, and the requirements of the Real Estate and Business Agents Act 1978 (“the REBA Act”) and associated Regulations. The Commissioner may in “special circumstances” refund the whole or part of any fee paid for a...
Real estate agents and sales representatives
Rent bidding Landlords and their agents are prohibited from asking or pressuring prospective tenants to pay more than the advertised rental amount to secure the tenancy, known as “rent bidding”. Landlords or their agents: must advertise or list the rental property for a rent at a fixed amount and...
Beginning a tenancy
Consumer Protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with real estate specific information. Bulletins Real estate bulletins issue 63 - current Archive issues 1 - 62 (June 2011 - June 2014) Forms Application and...
Real estate agents and sales representatives

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Publications

2 September 2021 Introduction of community titles and CPD reminder In this bulletin: Introduction of community titles Reminder to complete your CPD requirements Community titles: New strata options...
Consumer Protection
Bulletin
02 Sep 2021
2 September 2021 Introduction of community titles, annual audit report deadline fast approaching, and CPD reminder In this bulletin: Introduction of community titles legislation Annual audit report...
Consumer Protection
Bulletin
02 Sep 2021
16 July 2021 A swift deal may result in future pain Our current real estate market has seen the quick negotiation of sales transactions, with some homes being sold almost ‘sight unseen’. This...
Consumer Protection
Bulletin
04 Dec 2023
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme for a further six months to help renters who are finding it difficult to meet their rent payments as a result of...
Consumer Protection
Bulletin
04 Dec 2023
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
04 Dec 2023
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some settlement agents may be using creative methods to get around the prohibition on rewards for...
Consumer Protection
Bulletin
04 Dec 2023

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Announcements

WA tenants are being urged by Consumer Protection to continue to pay their rent unless they are genuinely experiencing severe financial hardship. Landlords and agents are also encouraged to show compassion and to negotiate with tenants who may have lost their employment as a result of the COVID-19 coronavirus pandemic. The agency has receive a number of calls from concerned landlords who claim...
Consumer Protection
Media release
05 Apr 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
A real estate sales representative who was convicted of extortion, assault and perverting the course of justice and then failed to inform Consumer Protection has been banned from working in the industry for 10 years by the State Administrative Tribunal. James Steven Mitsopoulos was deemed to be unfit to hold a certificate of registration which was cancelled. He was first registered in October...
Consumer Protection
Media release
23 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...
Consumer Protection
Media release
06 Mar 2020
With Commissioner for Consumer Protection, Lanie Chopping Perth’s rental prices have flat-lined for almost three years, but there are strong indications the market could be resuscitated in 2020. According to REIWA, the number of rental listings fell nine per cent in the last three months of 2019 – helping to nudge down the vacancy rate to 2.4 per cent and resulting in increased competition among...
Consumer Protection
Media release
28 Feb 2020
Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged. Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding. Commissioner for Consumer Protection Lanie...
Consumer Protection
Media release
28 Feb 2020
UPDATE 20/04/2021: After Consumer Protection reported on the outcome of this case on 27 February 2020, Christina Cramphorn successfully applied for the judgement to be set aside on the basis that she was not present when the case was heard by the Rockingham Magistrates Court. A re-trial was held on 25 March 2021 and Ms Cramphorn again failed to attend and Magistrate Andretich accepted that she...
Consumer Protection
Media release
27 Feb 2020
Failing to lodge bonds on time and inaccurate record-keeping has resulted in a Karratha real estate agent being ordered to pay $24,069 in fines and costs by the Perth Magistrates Court. Peard Real Estate Karratha collected bonds from six tenants in the Karratha region between September 2017 and January 2018, but failed to lodge them within 14 days as required by the Residential Tenancies Act. The...
Consumer Protection
Media release
26 Feb 2020
On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...
WorkSafe
Department News
25 Feb 2020

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