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This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...
Main responsibilities and duties under WHS
Workers have health and safety obligations and play an important role in helping to keep a workplace healthy and safe. A worker is any person who carries out work for a person conducting a business or undertaking ( PCBU ) under the Work Health and Safety Act 2020 (WHS Act). This includes: an...
Main responsibilities and duties under WHS
The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the work health and safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022 (WHS...
Work health and safety laws
The regulator can grant a group of people an exemption from complying with a regulation of the Work Health and Safety Regulations. These are referred to as a class exemptions. It is important to read class exemptions closely to see if they apply to you, and if you cannot meet all of the conditions...
Class exemptions
The Short-Term Rental Accommodation (STRA) register is an initiative of the Western Australian (WA) Government through the Short-Term Rental Accommodation Act 2024 to gather information on the STRA sector in WA. This information is needed to ensure that we have a clear, information based, picture...
Holiday accommodation
A notifiable incident is the death of a person, a serious injury or illness of a person or a dangerous incident that occurs due to business or workplace activities. Notifiable incidents may relate to any person who is a worker, contractor, visitor, member of the public or volunteer. Need to report...
Report an incident
If a ‘dangerous incident’ arises through the conduct of a business or undertaking the regulator must be notified immediately. Where the dangerous incident is currently life-threatening, the PCBU should ensure the regulator is notified by calling 1800 678 198 (24 hours). Where the dangerous incident...
Report an incident

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PLEASE NOTE This form is used by landlords to request consent from the tenant to make a modification to the rental property. Further information concerning the different types of modifications and...
Consumer Protection
Form – notification
28 Jul 2024
PLEASE NOTE This form is used by tenants to request permission to make a major modification to the rental property. A major modification is any modification that is not considered to be a minor...
Consumer Protection
Form – notification
28 Jul 2024
Information for tenants During a tenancy, tenants must use this form to ask the landlord for permission to make a minor modification to the rental property. Tenants should provide as much detail as...
Consumer Protection
Form – notification
28 Jul 2024
Information for tenants During a tenancy, tenants must use this form to ask the landlord for permission to keep a pet at the property. Tenants should provide as much detail as possible, to help the...
Consumer Protection
Form – notification
28 Jul 2024
The State Government is progressing initiatives to improve regulation around the short-term rental accommodation (STRA) sector, including the implementation of a register for STRA properties. These...
Building and Energy
Bulletin
27 Jun 2024
Rent in advance Property managers have legal obligations when a tenant or prospective tenant offers to pay more than two weeks’ rent in advance. A lessor may only ask a tenant for up to two weeks’...
Consumer Protection
Advisory note
17 May 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the settlement industry in 2024. Completing the...
Consumer Protection
Bulletin
14 Aug 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the real estate industry. Failure to fulfill CPD...
Consumer Protection
Bulletin
14 Aug 2024
26 February 2024 Fines for failing to lodge tenancy bonds Two recent cases at the State Administrative Tribunal (SAT) serve as a timely reminder regarding the importance of lodging tenancy bonds...
Consumer Protection
Bulletin
14 Aug 2024
Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
21 Oct 2024

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Announcements

Welshpool real estate agency and director fined a total of $8,000 Over $30,000 in bonds not lodged within required timeframe Warning to agents to ensure timely bond lodgements A Welshpool real estate agency and its director have been fined and reprimanded over failing to lodge $32,380 in tenancy bonds with the Bond Administrator within the 14 day timeframe. The State Administrative Tribunal (SAT...
Consumer Protection
Media release
15 Feb 2024
Albany real estate sales representative convicted of misleading a property buyer Told buyer she could move into a unit declared non-habitable Buyers urged to make own enquiries if in doubt about council approvals Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted...
Consumer Protection
Media release
21 Dec 2023
Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...
Consumer Protection
Media release
15 Nov 2023
WA-first case of unauthorised trust account withdrawals brings prison sentence Over $140,000 funnelled into personal accounts Real estate and settlement industries on notice In a first-of-its-kind sentence in Western Australia, a former North Perth real estate property manager has been convicted of unlawfully taking over $140,000 from trust accounts and sentenced to over 12 months jail time...
Consumer Protection
Media release
12 Oct 2023
Explosion and injury risks from portable gas appliances with butane canisters Banned in restaurants, including tabletop cooking, and indoors All portable gas cooking appliances must be approved for use in Western Australia Diners and restaurant owners are reminded that portable gas appliances powered by butane canisters cannot be used for commercial purposes, such as tabletop cooking experiences...
Building and Energy
Media release
11 Oct 2023
Media statement from Commerce Minister Sue Ellery New building guidance to help Western Australians building a home Key advice and important checks for each building or renovation stage Consumer-friendly videos to be translated to different languages and dialects Resources will protect communities and support the building & construction industry The Cook Government has developed a suite of...
Building and Energy
Media release
06 Sep 2023
Houses in Tom Price and Wickham left unprotected Electricians failed to install a vital safety component during switchboard upgrades Company submitted incorrect safety and compliance declarations Occupants in three Pilbara homes were left exposed to potentially fatal hazards for weeks after electricians failed to install essential safety devices while upgrading switchboards. Karratha electrical...
Building and Energy
Media release
12 Sep 2023
Consumer Protection disciplines real estate agent for racist conduct Email accused Indian immigrants of “turning our beautiful country into filth” WA tenants urged to speak out and report racist behaviour Consumer Protection Commissioner Trish Blake has promised to stand behind any tenant calling out racist behaviour within the WA real estate industry. “There is no place for racism in society –...
Consumer Protection
Media release
08 Sep 2023
Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...
Consumer Protection
Media release
26 Jun 2023
Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as bank Consumers and businesses urged to not give out access codes over the phone Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully lured a WA real...
Consumer Protection
Media release
30 May 2023

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