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This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the work health and safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022 (WHS...
Work health and safety laws
The regulator can grant a group of people an exemption from complying with a regulation of the Work Health and Safety Regulations. These are referred to as a class exemptions. It is important to read class exemptions closely to see if they apply to you, and if you cannot meet all of the conditions...
Class exemptions
The Short-Term Rental Accommodation (STRA) register is an initiative of the Western Australian (WA) Government through the Short-Term Rental Accommodation Act 2024 to gather information on the STRA sector in WA. This information is needed to ensure that we have a clear, information based, picture...
Holiday accommodation
A 'notifiable incident' means: the death of a person; or a serious injury or illness of a person; or a dangerous incident . Need to report a notifiable incident? Preserve the site and contact WorkSafe immediately . The Work Health and Safety Act 2020 introduced the term ‘person conducting a...
Report an incident
If a ‘dangerous incident’ arises through the conduct of a business or undertaking the regulator must be notified immediately. Where the dangerous incident is currently life-threatening, the PCBU should ensure the regulator is notified by calling 1800 678 198 (24 hours). Where the dangerous incident...
Report an incident
When asbestos is found in soil, it is usually as a result of: inadequate asbestos removal work or demolition degradation of a building or structure on site legacy or recent illegal dumping waste burial past use of contaminated fill/top soil. Asbestos in soil poses a risk to the health of workers if...
Asbestos
How can I comply with the work health and safety laws? Under the Work Health and Safety and Regulations 2022 (WHS Regulations), duty holders will be required to manage the risk of falls at workplaces, as prescribed by the following regulations: Regulation 78 Management of risk of fall Regulations...
Slips and trips and falls
Sub-letting is when a tenant rents out all or part of the property to someone else. The letting tenant becomes the head-tenant. The relationship between the head-tenant and the sub-tenant is the same as the relationship between the lessor and the tenant, in that the head-tenant takes on the...
Types of rental accommodation

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Publications

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
19 February 2024 Agent fined for failing to comply with audit requirements Failing to cooperate with requests from an auditor has seen a real estate agent fined $3,750 and ordered to pay costs of $...
Consumer Protection
Bulletin
14 Aug 2024
30 January 2024 Beware - Scammers Targeting Perth Property Sales Consumer Protection is reminding the real estate and settlement industry that identity validation checks are a mandatory part of the...
Consumer Protection
Bulletin
01 Feb 2024
30 January 2024 Beware - Scammers Targeting Perth Property Sales Consumer Protection is reminding the real estate and settlement industry that identity validation checks are a mandatory part of the...
Consumer Protection
Bulletin
31 Jan 2024
22 January 2024 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2023 audit report can be...
Consumer Protection
Bulletin
14 Aug 2024
BondsOnline is available to landlord organisations. More information about the BondsOnline is available at the BondsOnline page. Download the user agreement form above, have the authorised person...
Consumer Protection
Form – agreement
03 Jan 2024
29 November 2023 Residential Tenancy reforms introduced to Parliament The West Australian Government has today introduced legislation into Parliament which proposes a series of residential tenancy...
Consumer Protection
Bulletin
14 Aug 2024
November 2023 In this bulletin: Continuing Professional Development 2023 due date fast approaching - Reminder to complete your Continuing Professional Development points for 2023. Continuing...
Consumer Protection
Bulletin
14 Aug 2024
November 2023 In this bulletin: Continuing Professional Development 2023 due date is fast approaching - Reminder to complete your Continuing Professional Development points for 2023. Continuing...
Consumer Protection
Bulletin
14 Aug 2024
6 September 2023 Managing a shared tenancy Shared tenancies occur when part or all of a property is rented by two or more independent tenants. It is important to maintain proper administration of...
Consumer Protection
Bulletin
14 Aug 2024

Pages

Announcements

Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...
Consumer Protection
Media release
15 Nov 2023
WA-first case of unauthorised trust account withdrawals brings prison sentence Over $140,000 funnelled into personal accounts Real estate and settlement industries on notice In a first-of-its-kind sentence in Western Australia, a former North Perth real estate property manager has been convicted of unlawfully taking over $140,000 from trust accounts and sentenced to over 12 months jail time...
Consumer Protection
Media release
12 Oct 2023
Explosion and injury risks from portable gas appliances with butane canisters Banned in restaurants, including tabletop cooking, and indoors All portable gas cooking appliances must be approved for use in Western Australia Diners and restaurant owners are reminded that portable gas appliances powered by butane canisters cannot be used for commercial purposes, such as tabletop cooking experiences...
Building and Energy
Media release
11 Oct 2023
Media statement from Commerce Minister Sue Ellery New building guidance to help Western Australians building a home Key advice and important checks for each building or renovation stage Consumer-friendly videos to be translated to different languages and dialects Resources will protect communities and support the building & construction industry The Cook Government has developed a suite of...
Building and Energy
Media release
06 Sep 2023
Houses in Tom Price and Wickham left unprotected Electricians failed to install a vital safety component during switchboard upgrades Company submitted incorrect safety and compliance declarations Occupants in three Pilbara homes were left exposed to potentially fatal hazards for weeks after electricians failed to install essential safety devices while upgrading switchboards. Karratha electrical...
Building and Energy
Media release
12 Sep 2023
Consumer Protection disciplines real estate agent for racist conduct Email accused Indian immigrants of “turning our beautiful country into filth” WA tenants urged to speak out and report racist behaviour Consumer Protection Commissioner Trish Blake has promised to stand behind any tenant calling out racist behaviour within the WA real estate industry. “There is no place for racism in society –...
Consumer Protection
Media release
08 Sep 2023
Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...
Consumer Protection
Media release
26 Jun 2023
Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as bank Consumers and businesses urged to not give out access codes over the phone Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully lured a WA real...
Consumer Protection
Media release
30 May 2023
New tenancy laws to improve rights for renters and provide certainty for landlords Rent bidding to be prohibited in Western Australia under the reforms The frequency of rent increases to be reduced to once every 12 months Funding boost for tenancy advocates and legal centres to assist tenants in trouble Tenants allowed to make minor modifications and keep pets at rental properties The McGowan...
Consumer Protection
Media release
26 May 2023
Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...
Consumer Protection
Media release
10 May 2023

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