Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Property industry

Topics

Commissioner for Consumer Protection

Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...

About us

29 Mar 2017

Lightning

In Western Australia workers have been killed by lightning, the most recent in 2014 when a backpacker working on a farm at Bruce Rock died after she was struck by lightning. Workers are most at risk working out in the open, on the sea or other waterways or sheltering under trees or other structures...

Environmental factors

14 Dec 2016

Boarders and lodgers review 2017

Consumer Protection sought community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...

Consultations

15 Sep 2016

Settlement agent licence fee refunds

Refunds will be considered with reference to the particular circumstances, and the requirements of the Settlement Agents Act 1981 (“the SA Act”) and associated Regulations. Settlement Agent Licence applications and triennial certificate renewal applications Licence and triennial certificate fee...

Settlement agents and conveyancers

12 Jul 2016

Drainage plumbing diagrams

Go to the 'Search for a drainage plumbing diagram' website Click here for the search Drainage plumbing diagrams are regularly used by homeowners, licensed plumbing contractors and others to determine the layout of drainage plumbing on a property. Knowing the layout of drainage plumbing can assist...

Certificates and diagrams

21 Jun 2016

Real Estate and Business Agents and Sales Representatives Code of Conduct consultation 2016

Consumer Protection is seeking industry views on the final draft of the new Real Estate and Business Agents and Sales Representatives Code of Conduct 2016. Status: CLOSED, Monday 30 May 2016 Background The new code, will replace the existing Code of Conduct for Agents and Sales Representatives 2011...

Consultations

26 Apr 2016

Land Valuers Code of Conduct 2016

Consumer Protection are seeking industry views on the final draft of the new Land Valuers Code of Conduct 2016. Status: CLOSED Friday 20 May 2016 Background The new code, will replace the existing Land Valuers Code of Conduct 2011 , (the 2011 Code) and implements feedback previously received from...

Consultations

19 Apr 2016

Settlement Agents Code of Conduct consultation 2016

Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...

Consultations

19 Apr 2016

New directors and partners - real estate

All licensees must provide written notification, within one month, when there is a change to the: directors of a body corporate; partners of a firm, including directors if a partner is a body corporate; or person in bona fide control. N ewly appointed directors must provide the following: Two...

Real estate agents and sales representatives

24 Sep 2015

Keeping safe at home

Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...

Home safety

09 Jul 2015

Publications

Review of Family Domestic Violence Tenancy Laws - Real estate industry bulletin 259

21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...

Consumer Protection

Bulletin

14 Aug 2024

Continuing Professional Development in 2022 - Settlement industry bulletin issue 108

14 November 2022 Don’t believe the rumours. Your compliance with the Continuing Professional Development (CPD) program is required in 2022, and will continue to be a requirement in 2023. You still...

Consumer Protection

Bulletin

14 Aug 2024

Continuing Professional Development in 2022 - Real estate industry bulletin 258

Consumer Protection

Bulletin

14 Aug 2024

Family domestic violence tenancy laws review

READ WATCH

Status: CLOSED Friday 16 December 2022 Public consultation is now closed. It makes up part of a review of the family domestic violence provisions included in: Division 2A of the Residential Tenancies...

Consumer Protection

Consultations / public comment

14 Aug 2024

Land valuer pro forma business references

READ

Who needs to complete a reference A business reference is required when applying for a land valuers licence. Business reference References from relatives/domestic partner, subordinates, business...

Consumer Protection

Form – application

20 Oct 2022

Cybersecurity risk warning - Settlement industry bulletin issue 107

16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...

Consumer Protection

Bulletin

20 Sep 2022

Cybersecurity risk warning - Land valuers bulletin issue 33

Consumer Protection

Bulletin

20 Sep 2022

Abandoned goods checklist for landlords or park operators

READ

Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...

Consumer Protection

Checklist

10 Aug 2022

Information sheet - Reasonably practicable

READ WATCH

A person conducting a business or undertaking (PCBU) must do what is ‘reasonably practicable’ to keep workers and other people at the workplace healthy and safe. PCBUs must eliminate risks to health...

WorkSafe

Information

05 Aug 2022

How to increase the bond after a rent increase - Real estate industry bulletin 255

20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...

Consumer Protection

Bulletin

14 Aug 2024

Announcements

Draft Work Health and Safety regulations (exposure drafts) released

The McGowan Government has released exposure drafts of regulations under the Work Health and Safety Act 2020 ahead of the commencement of major work health and safety (WHS) reforms in March 2022. Releasing the exposure drafts of the supporting regulations provides all participants in Western Australian workplaces the opportunity to prepare themselves to meet the requirements of the new Act and to...

WorkSafe

Alert

20 Dec 2021

Surprise landlord visits on their tenants cause for concern

Reports of landlords and agents flouting laws with unannounced visits Warning for owners and agents to follow the legal procedures for visits Tenants urged to lodge complaints against offending landlords and agents Consumer Protection is concerned about reports of private landlords and property managers carrying out surprise visits on their tenants, calling on them to comply with their legal...

Consumer Protection

Media release

25 Nov 2021

New tenancy education project targets vulnerable communities

Tenancy toolkit uses imagery to assist visual storytelling of complex legal issues The aim is to improve the understanding of tenancy laws and processes Aboriginal and culturally linguistically diverse communities to be targeted A major effort to improve the understanding of renting rights in vulnerable communities has been launched with the release of a specially-designed educational toolkit...

Consumer Protection

Media release

22 Oct 2021

Supervisor to take control of settlement agency after concerns raised (Real Asset Conveyancing Pty Ltd)

Consumer Protection granted supervision order to take over settlement agency Action follows failure to complete recent settlements and disburse funds Transactions involving the agency’s trust account under investigation A supervisor will be appointed to a West Leederville settlement agency to take control of the agency’s bank accounts and its operations after concerns were raised about its...

Consumer Protection

Media release

21 Sep 2021

Order to pay $7,500 after false aircon claims about home for sale (Lomax Coastal Realty Pty Ltd / Loma Eldridge)

Website listing and signboard claimed the home had reverse cycle air conditioning Home in fact had ducted evaporative air conditioning with only cooling function Fines under Australian Consumer Law for making false or misleading statements False claims about the air conditioning system of a Jindalee home for sale has resulted in an Alkimos real estate agency and its Director being ordered to pay...

Consumer Protection

Media release

18 Aug 2021

Late lodgement of tenancy bonds results in fine for property agency (Tiapan Pty Ltd / L.J. Hooker City Residential)

Agency took up to five weeks to lodge bonds with the Bond Administrator Law allows lodgement within two weeks but no longer Property managers reminded to process bonds as soon as practicable Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal. Tiapan Pty Ltd , trading as L.J. Hooker...

Consumer Protection

Media release

16 Aug 2021

$6 million grant bonanza for first home buyers in WA

More than 3,000 Western Australians secure home buyers grant in 2020-21 Near record $6 million paid out to help people buy their first home Funds come from interest earned from the trust accounts of real estate agents A near record $6 million in Home Buyers Assistance Account (HBAA) grants were paid to first home buyers last financial year, helping more than 3,000 Western Australians to buy their...

Consumer Protection

Media release

04 Aug 2021

Appliance safety in the spotlight as gas campaign heats up

Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...

Building and Energy

Media release

22 Jul 2021

Rent relief grant scheme extended to help struggling tenants

Rent support or rent arrears grants on offer Scheme which has already supported thousands of tenants extended until December 31, 2021 Previous applicants can apply again The McGowan Government has extended the Residential Rent Relief Grant Scheme (RRRGS) to continue to assist tenants facing financial hardship due to COVID-19 to pay their rent. Applications for the existing scheme, which has so...

Consumer Protection

Media release

25 Jun 2021

Fines for forgetting to disclose material fact prior to home sale (Natalie Snooks / Optimus Real Estate)

Encroachment of a garage into neighbouring property not disclosed before sale Agent told about the issue during appraisal but forgot about it Warning to agents to improve efforts to discover and disclose facts Failing to disclose an encroachment issue prior to the sale of a Nedlands home has resulted in a real estate agency and its former Director being fined a total of $13,000 by the State...

Consumer Protection

Media release

14 Jun 2021

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