Landlord / lessor

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Person conducting a business or undertaking (PCBU)

The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
01 Dec 2022

Volunteers and volunteer organisations at the workplace

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
01 Dec 2022

Officer responsibilities

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
01 Dec 2022

Managing short-term rental accommodation

The Short-Term Rental Accommodation (STRA) register is an initiative of the Western Australian (WA) Government through the Short-Term Rental Accommodation Act 2024 to gather information on the STRA sector in WA. This information is needed to ensure that we have a clear, information based, picture...
Holiday accommodation
17 Nov 2022

Sub-letting

Sub-letting is when a tenant rents out all or part of the property to someone else. The letting tenant becomes the head-tenant. The relationship between the head-tenant and the sub-tenant is the same as the relationship between the lessor and the tenant, in that the head-tenant takes on the...
Types of rental accommodation
02 Jun 2022

Sharing a rental home

When sharing a home, you must let your landlord know: who lives with you when people move in or out. The rental agreement may specify: how many people can live in your home at any one time if you can rent any spare rooms to other people. There are different arrangements when sharing a home: Co-...
Types of rental accommodation
02 Jun 2022

Complaints about bullying, sexual harassment or assault

WorkSafe takes a systems-based approach to the prevention of inappropriate workplace behaviours such as bullying, harassment including sexual harassment and workplace violence/aggression including sexual assault . WorkSafe inquiries focus on the systems in place at a workplace to prevent and manage...
Ask a question or make a complaint
22 Mar 2022

Renting or hiring a house or apartment – Gas

Renting or hiring a house or apartment Important electrical and gas safety information you need to know before you rent or hire a property. Renting or hiring a house or apartment fact sheet – Electrical and gas If you rent or hire a home or apartment, your landlord has a duty under electrical and...
Gas installations
10 Dec 2021

Renting or hiring a house or apartment – Electrical

Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
10 Dec 2021

How we can help you

Consumer Protection, a division of the Department of Energy, Mines, Industry Regulation and Safety, promotes fair trading and consumer protection in Western Australia. From the simple act of purchasing the weekly groceries at the supermarket to the complexities of signing a contract to buy a house...
About us
14 Jan 2021

Pages

Publications

Pet request form - form 25

READ
Information for tenants During a tenancy, tenants must use this form to ask the landlord for permission to keep a pet at the property. Tenants should provide as much detail as possible, to help the...
Consumer Protection
Form – notification
28 Jul 2024

Industry Bulletin 167 – Amendments to smoke alarm regulations for dwellings made available as short-term rental accommodation

READ
The State Government is progressing initiatives to improve regulation around the short-term rental accommodation (STRA) sector, including the implementation of a register for STRA properties. These...
Building and Energy
Bulletin
27 Jun 2024

Outdoor gas appliances in alfresco areas

READ
This gas information sheet is essential for builders, manufacturers and installers of blinds, and anyone renovating the alfresco area or using outdoor gas appliances such as barbeques and patio heaters.
Building and Energy
Fact sheet
13 Jun 2024

Building permits for private swimming pools and pool fences

READ
This fact sheet provides guidance on the requirement for building permits for private swimming pools and fences that form part of their safety barrier (pool fences). In Western Australia, private swimming pools with water that is more than 300mm deep must have a compliant safety barrier. Safety barriers help prevent the drowning deaths and injury of young children under the age of five years by restricting their access to the private swimming pool.
Building and Energy
Fact sheet
30 May 2024

BondsOnline sign-in changes FAQ

WATCH
BondsOnline sign-in is now via My Account. My Account sign-in Enter your username and password and click ‘Sign in.’ Your username is your email address. You must have a unique email address not used...
Consumer Protection
Information
30 Oct 2024

Guidance note code of conduct for lessors and property managers - rent in advance

READ
Rent in advance Property managers have legal obligations when a tenant or prospective tenant offers to pay more than two weeks’ rent in advance. A lessor may only ask a tenant for up to two weeks’...
Consumer Protection
Advisory note
17 May 2024

Handy guide to RCD safety switches

READ
Residual current devices (RCDs) are the single most effective measure to prevent electrocution, serious electrical injuries and electrical fires at homes or businesses. The circuit breakers and fuses...
Building and Energy
Guide / handbook
28 Mar 2024

Consumer Protection Year in Review 2022-23

READWATCH
Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
21 Oct 2024

BondsOnline: Landlord organisations user registration and terms and conditions

READ
BondsOnline is available to landlord organisations. More information about the BondsOnline is available at the BondsOnline page. Download the user agreement form above, have the authorised person...
Consumer Protection
Form – agreement
03 Jan 2024

Residential tenancy reforms introduced to Parliament - Landlords bulletin 71

29 Novemeber 2023 Residential tenancy reforms introduced to Parliament The West Australian Government has today introduced legislation into Parliament which proposes a series of residential tenancy...
Consumer Protection
Bulletin
14 Aug 2024

Pages

Announcements

Commissioner's Blog: Top tips to keep your home and family protected this winter

The cooler weather has finally arrived and this usually means staying warm by using products like heaters, wheat/heat packs, hot water bottles and electric blankets, or even sitting near a cosy fire. Consumer Protection is reminding people there are safety risks with many winter products and if not careful, they could pose a fire hazard to your home. Winter is also a time to be aware of mould in...
Consumer Protection
Media release
09 Jul 2024

Short stay register now open for owners

Stronger regulation of Short-Term Rental Accommodation (STRA) in Western Australia has begun, with the opening of a new register that will allow regulators and communities to keep track of the short stay sector for the first time.
Consumer Protection
Media release
01 Jul 2024

Stone ban prompts advice for consumers

As a national ban on engineered stone approaches, Consumer Protection is urging affected homeowners to be aware of their rights and avoid signing new contracts to have the product installed. From 1 July 2024, the supply or installation of engineered stone – commonly used to make kitchen and bathroom benchtops – will be banned in all states across Australia to protect workers from the risks of silicosis, an irreversible lung disease.
Consumer Protection
Media release
27 Jun 2024

Commissioner's Blog: How to turn your empty house into $5,000

If you’ve been waiting for a reason to rent out your empty property, this is it. The State Government will pay you $5,000 to bring your vacant house, apartment, villa or unit to the long-term rental market for West Aussies to lease.
Consumer Protection
Media release
07 Jun 2024

Agency fined for nine late bond lodgements

A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.
Consumer Protection
Media release
04 Jun 2024

Commissioner's Blog: Stage one of WA’s rent reforms are now here

Rent bidding is now banned, tenants have stronger rights to fight back against retaliatory action by landlords and undercover officers from Consumer Protection will be checking to make sure landlords and agents are doing the right thing.
Consumer Protection
Media release
30 May 2024

Rent reforms begin with ban on bidding wars

The Cook Government has delivered on the first stage of its commitment to modernise Western Australia's tenancy laws, with landlords now prohibited from soliciting rent bidding and tenants empowered to challenge retaliatory action by landlords.
Consumer Protection
Media release
16 May 2024

Short stay rental accommodation reforms pass Parliament

Laws requiring all Short-Term Rental Accommodation (STRA) in Western Australia to be included on a new register have passed through State Parliament.
Consumer Protection
Media release
17 Apr 2024

Funding boost for WA's tenancy reforms as they pass Parliament

The Cook Labor Government has committed extra funding to support streamlined dispute resolution for renters and property owners, as part of the implementation of Western Australia's reformed tenancy laws that have now passed State Parliament.
Consumer Protection
Media release
17 Apr 2024

Commissioner's Blog: Living by the law - what you need to know before share housing

Splitting a rental with mates or even people you find through an advert can be a smart way to tackle soaring rent prices and low vacancy rates. But before you start dividing up chores and discussing furniture options, it’s important to understand your legal rights and responsibilities when it comes to share house arrangements. In co-tenancies, there is a shared tenancy agreement, but all tenants...
Consumer Protection
Media release
07 Mar 2024

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