Landlord / lessor

Topics

Abandoned goods at a rental property or park home

The below information will assist if a landlord or park operator cannot contact the tenant, or the tenant has not provided instruction for the abandoned goods. Need to dispose of a previous tenant's belongings? Follow the information below and use this checklist to help you dispose of belongings a...
When a tenancy ends
31 Jul 2018

Safe Tenancy WA

WATCH
Family and domestic violence and tenancy laws Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito, erase your...
Having problems with renting a home?
03 May 2018

Infringements for lessors

The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of lessors. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending lessors before a Court. Only a...
Having problems with renting a home?
08 Mar 2018

Disaster advice while renting

In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
08 Feb 2018

State-wide cladding audit

Between July 2017 and June 2019, the Department of Energy, Mines, Industry Regulation and Safety’s Building and Energy division coordinated Western Australia’s State-wide Cladding Audit. The audit was part of an Australia-wide initiative to check the cladding on high-risk buildings following the...
Compliance and audit
14 Aug 2017

Commissioner for Consumer Protection

WATCH
Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
29 Mar 2017

BondsOnline

Changes to BondsOnline are here including: Improved privacy and cyber security - all BondsOnline users now have a separate sign-in with a unique email address. All BondsOnline users now use a My Account portal to access BondsOnline. My Account allows for easy access to multiple WA government...
Bonds
29 Jul 2015

Product Safety for multilingual consumers

Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Multilingual consumers
12 Feb 2015

Home safety for rental properties

WATCH
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
08 Jan 2015

Private power poles and lines - are your responsibility

If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them.
Electrical installations
08 Sep 2014

Pages

Publications

Reminder of the dangers of toppling furniture and large appliances - Landlords bulletin 60

22 April 2022 Reminder of the dangers of toppling furniture and large appliances You may be aware of the tragic death of a child in Byford late last year, which was caused by toppling furniture...
Consumer Protection
Bulletin
22 Apr 2022

Guide - A death in the workplace: Information for families

READ
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022

Accessing a rental property during a tenancy - Landlords bulletin 59

3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...
Consumer Protection
Bulletin
03 Dec 2021

Increasing the rent during a tenancy and time to replace smoke alarms - Landlords bulletin 58

24 November 2021 Increasing the rent during a tenancy and time to replace smoke alarms In this bulletin: Increasing the rent during a tenancy Is it your smoke alarm’s 10-year anniversary? Increasing...
Consumer Protection
Bulletin
25 Nov 2021

Important changes to abandoned goods processes and mould in rental properties - Landlords bulletin 57

1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
29 Jun 2022

New strata options for Western Australia - Landlords bulletin 56

2 September 2021 New strata options for Western Australia As part of strata reforms in recent years, the Community Titles Act 2018 (WA) (CT Act) came into effect on 30 June 2021. To accommodate the...
Consumer Protection
Bulletin
02 Sep 2021

Residential Rent Relief Grant scheme extended to 31 December 2021 and Mandatory Conciliation Service ends - Landlords bulletin 55

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
04 Dec 2023

Guide on price increases to home building work contracts

READ
This information relates to home building work contracts that fall within the scope of the Home Building Contracts Act 1991 – that is, contracts for home building work valued between $7,500 and $500,000.
Building and Energy
Guide / handbook
17 May 2022

How to correctly end a tenancy - Landlords bulletin 54

13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...
Consumer Protection
Bulletin
04 Dec 2023

End of rental moratorium - Landlords bulletin 53

1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
Consumer Protection
Bulletin
04 Dec 2023

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Announcements

Review of tenancy laws that deal with family and domestic violence

Statutory Review will assess effectiveness of the special family and domestic violence provisions in tenancy laws Community consultation will determine if laws need fine-tuning Consultation begins with the 16 Days in WA campaign to end violence against women getting underway later this week Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (...
Consumer Protection
Media release
20 Nov 2022

Commissioner's Blog: Renters experiencing financial difficulty

As living costs rise, many tenants may find themselves in a difficult financial position and struggle to pay rent. We urge tenants who miss (or expect to miss) a rental payment to explain their situation to their landlord or real estate agent as soon as possible to hopefully avoid stressful breach notices, potential court action and even eviction. A landlord might agree to a rent reduction for a...
Consumer Protection
Media release
20 Oct 2022

Digital Identity and WARAM Frequently Asked Questions (FAQs) available

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022

Commissioner's Blog: Mould in rental properties

Mould or dampness around a home can pose a health risk and should be removed as soon as it’s noticed, yet complaints about mould in rental properties have risen. Mould is a fungal growth that thrives on moisture. It can exacerbate health problems like asthma, respiratory infections and rashes, cause unpleasant smells, damage to buildings or contents and lead to expensive repairs. The number of...
Consumer Protection
Media release
02 Sep 2022

Commissioner's Blog: How rising rent may impact your bond

As rents continue rising across Western Australia, many tenants are finding that in addition to paying more money to live in their home each week, there is an extra expense they need to consider. After rent is increased at a property, a landlord or property manager is entitled to ask the tenant to pay extra money towards their security bond. Known as a ‘bond top-up’, the amount of money requested...
Consumer Protection
Media release
27 Jul 2022

Commissioner's Blog: Don't let a stressed ceiling go over your head

A sudden ceiling collapse can turn a comfortable home into a disaster zone in an instant, with the potential for serious injury and significant damage to property and possessions. Consumer Protection recently became aware of two tenants who had been given seven days to vacate their rental property following the collapse of their living room ceiling. As we step in to help the parties reach an...
Consumer Protection
Media release
29 Jun 2022

Building and Energy’s top 10 winter safety tips

As we enter the winter months, with cold and stormy weather on our doorstep, it’s important to keep yourself and your family not only warm but safe by considering Building and Energy’s top safety tips. “The new season acts as reminder to check your electrical and gas appliances before using them, be conscious of extra mould growth, and ensure your property is rain, hail and wind prepared,”...
Building and Energy
Media release
14 Jun 2022

Review of commercial tenancy laws for retail shops

Friday, 10 June 2022 Commercial tenancy laws covering retail shops now under review Various emerging issues to be canvassed during consultation phase Lease rights regarding rents, operating costs and duration of tenancy explored The laws which govern commercial tenancy agreements between small retailers and landlords, including shopping centre owners, are being reviewed by the McGowan Government...
Consumer Protection
Media release
10 Jun 2022

Fine for Mt Magnet landlord over tenancy bonds (Ian Black)

Landlord failed to lodge seven bonds with the Bonds Administrator $1,000 fine after Consumer Protection takes prosecution action Laws designed to keep tenants’ funds safe and secure A Mt Magnet landlord has been fined $1,000 and ordered to pay costs of $1,184.50 by the Perth Magistrates Court after being convicted of failing to lodge tenancy bonds with the Bond Administrator. Ian Black , who is a...
Consumer Protection
Media release
04 May 2022

Gate latch recall prompts pool safety reminder for consumers

Product safety recall for various pool gate latches made by Aristo Glass Products The faulty gate latches may not latch properly and pose a drowning risk for children Consumers are reminded that pool safety is an all-year-round issue Building and Energy is alerting consumers about a recall of several faulty latches that may fail to securely shut swimming pool gates, creating a drowning risk for...
Building and Energy
Media release
21 Apr 2022

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