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The ACCC has launched a new electrical recall campaign, focussing on Infinity Olsent cables, Dielle Residual Curent Devices and Avanco DC isolators. For more information click the link below. ACCC electrical product recall campaign www.productsafety.gov.au/news/electrical-product-recalls...
Electrical appliances
During the 1970s and early 80s, joints in electrical cables in ceiling spaces of dwellings and buildings were often wrapped only in insulating tape. The insulating tape has dried out over time and may have fallen away, leaving the exposed ends of the cables. This is a serious risk to persons...
Electrical installations
Having electrical work done? Make sure you use a licensed electrical contractor whenever you have electrical work done. Having electrical work done brochure Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very...
Electrical installations
To achieve Building and Energy's regulatory objectives, the Director and staff administer a wide suite of legislation: Energy Safety Act 2006 Energy Safety Regulations 2006 Energy Safety Levy Act 2006 Energy Coordination Act 1994 (major parts) Energy Coordination (General) Regulations 1995...
Legislation administered
Consumers have 10 business days to reconsider an unsolicited consumer agreement, during which they can cancel the agreement without penalty. This is called the ‘cooling-off’ period. During the 10 business day cooling-off period, the supplier must not accept any payment or supply any services...
Door-to-door and telephone selling
Are you considering buying a voucher offering goods or services at a discount online? Or have you already bought a voucher online? If so, there are some things you may wish to consider. Websites offering discounts on goods or services where the consumer then receives a voucher to redeem with a...
Buying online
It might be the World Wide Web, but the Australian Consumer Law (ACL) is generally only enforceable if you buy from an Australian business, so you should consider the benefits of shopping with online retailers based here. You can verify a site’s Australian Business Number (ABN) online. Here are...
Buying online
A ‘lay-by’ agreement exists when you: pay for the goods in at least three instalments (when the agreement is not called a ‘lay by’ agreement) or in at least two instalments (when the agreement is called ‘lay-by’); and do not receive the goods until the full price has been paid. Any deposit you pay...
Lay-by and gift vouchers
On 22 January 2018, the Building and Energy Division was formed from the amalgamation of the Building Commission and Energy Safety . Building and Energy oversees the operations of the building, building surveying, electrical, gas, painting, and plumbing industries including the resolution of...
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This page contains links to authorities, regulatory bodies, network suppliers, industry bodies and others.
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Investigation into the cause of the fire in Gingin determined that the cause of the fire was a fault on a Western Power (the network operator) overhead power line.
Reports
20 May 2014
Investigation into the cause of the fire in Tenterden determined that the cause of the fire was a fault or failure of a Western Power (the network operator) overhead power line.
Reports
20 May 2014
Investigation into the cause of the wild fire in Bridgetown determined that the cause of the fire was a fault on a Western Power (the network operator) overhead power line.
Reports
20 May 2014
Investigation into the cause of the fire near Katanning determined that the cause of the fire was a fault on a Western Power (the network operator) overhead power line.
Reports
20 May 2014
Investigation into the fire at Location 1478 near Esperance determined that it was caused when a Western Power (the network operator) power pole broke and fell over during high winds.
Reports
20 May 2014
A report into the wild fire that occurred at Location 745 Bates Road, Dalyup, about 20 km west of Esperance, on Thursday 2 December 2005.
Reports
12 May 2014
A wild fire occurred at Location 1482 South Coast Highway, about 72 km west of Esperance, on Friday 10 December 2004. Energy Safety carried out an investigation into the cause of the fire and...
Reports
30 Apr 2014
Investigation into the cause of the fire determined that it originated when power lines were able to clash during strong gusty winds.
Reports
20 May 2014
A wild fire occurred at Lot 2 Location 1039, Moonup Road, about 40 km west of Esperance, on Tuesday 14 December 2004. Energy Safety carried out an investigation into the cause of the fire and...
Reports
30 Apr 2014
A wild fire occurred at Location 1434, South Coast Highway, about 42 km west of Esperance, on 15 December 2004. Energy Safety carried out an investigation into the cause of the fire and determined...
Reports
30 Apr 2014

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 23 cents per...
Consumer Protection
Media release
28 Feb 2023
$10,000 fine for excessive deposits and lack of builder’s registration Shed supply and installation contracts at three Great Southern properties Mr Javellana became bankrupt shortly after a 2020 consumer warning WA’s building regulator has taken action against a now-bankrupt Albany shed installer who was previously the subject of a consumer warning. Building and Energy prosecuted Armand Bato...
Building and Energy
Media release
23 Feb 2023
The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming Monday public holidays - Labour Day, Easter Monday, Western Australia Day and King’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 6 March 2023 (Labour Day),...
Consumer Protection
Media release
23 Feb 2023
With a world-class fishing industry right on our doorstep, it’s little wonder so many Western Australian consumers are hooked on seafood. But if you’ve ever sat down at a restaurant and thought there was something fishy about the menu, rest assured that changes are coming to help clear up some of the confusion. In a move designed to increase consumer awareness about where our food comes from, the...
Consumer Protection
Media release
23 Feb 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 February 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 23 cents...
Consumer Protection
Media release
21 Feb 2023
Potentially fatal voltage but home owner luckily avoided serious injury Live exposed wires left behind after air-conditioner removal Electrical contractor fined $25,000 and electrical worker fined $10,000 A Scarborough home owner was lucky to avoid serious injury after receiving an electric shock from live exposed wiring that an electrician failed to isolate. At Perth Magistrates Court on 3...
Building and Energy
Media release
20 Feb 2023
State Government campaign launched to empower new pet owners to understand their consumer rights 186 consumer complaints received about issues with new pets in the last three years Almost $30,000 total successfully refunded to complainants from 2020 to 2022 Commerce Minister Sue Ellery today launched a new pet buyer awareness campaign promoting Western Australians' rights when purchasing a pet,...
Consumer Protection
Media release
19 Feb 2023
Former Director fined $2,500 for unauthorised transfer of trust account funds Deposit from real estate sale contract transferred to agency operating account Funds then sent to two personal bank accounts A former Director of an East Perth real estate agency has been ordered to pay a total of almost $4,000 by the Perth Magistrates Court for unlawfully transferring funds from the agency’s trust...
Consumer Protection
Media release
17 Feb 2023
Consumers urged to be vigilant with risk of flood-damaged vehicles on the market Potential buyers advised to quiz sellers and do online vehicle history checks The vehicles may seem fine at first, but problems could arise after the sale Used vehicle buyers are being warned to carry out thorough checks with the risk of flood-damaged vehicles from the Kimberley being sold on the WA market. While the...
Consumer Protection
Media release
16 Feb 2023
$5,682 fine and costs for trading in motor vehicles without a licence 19 vehicles bought and 18 sold during an almost two year period Public urged to dob in unlicensed backyard dealers The Perth Magistrates Court has imposed a $5,000 fine on a backyard motor vehicle dealer who operated without a licence for almost two years. Indrek Veskioja of Nollamarra pleaded guilty to buying 19 vehicles and...
Consumer Protection
Media release
15 Feb 2023

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