Contact Consumer Protection
Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
See all Consumer Protection office locations
Selling goods and services
What are consumer guarantees and warranties?
How to handle returns and cancellations - what remedies can be offered?
What must be on a receipt, itemised bill or proof of transaction.
Information on handling lay-bys, vouchers and gift purchases.
What to do when getting rid of uncollected goods.
Door-to-door and telephone selling.
Western Australia’s trading hours and how to apply for a special permit for extended trading...
What must be shown on food labels including country of origin labeling.
ACL guides, codes of conduct, and other business resources.
