Motor industry

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What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
18 May 2014

Consumer protection licences and registrations - fees and forms

Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees Some applications can be lodged online, with those fees paid using the Department’s secure payment...
Occupations requiring licensing
04 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

Motor vehicle industry licensing fees and forms

The fees listed below were correct as at 1 July 2024. Fees are subject to annual review and may change without notice. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. F orms Motor vehicle dealer forms Fees Licences are issued for a period of...
Motor vehicle licence fees and forms
24 Apr 2014

Motor vehicle repairers - legal definitions

Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the vehicle in the course of manufacturing the vehicle, but does...
Motor vehicle repairers
24 Apr 2014

Motor vehicle dealer licence

WATCH
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for.
Motor vehicle dealer categories flowchart of changes 2021
Motor vehicle dealer categories flowchart of changes 2021, by Consumer Protection
Changes to motor vehicle dealer regulations More information about the recent changes to the regulations and a flowchart showing the...
Vehicle sellers
09 Apr 2014

Records of disposal

Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
07 Apr 2014

When you receive a notice of dispute

There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
07 Apr 2014

Once a Court Order has been obtained

If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
07 Apr 2014

Disposing uncollected goods

There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
07 Apr 2014

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Publications

Changes to motor vehicle repair work classes

Changes to prescribed classes of repair work under the Motor Vehicle Repairers Act 2003 and Motor Vehicle Repairers Regulations 2007 The classes listed below are no longer prescribed classes of...
Consumer Protection
Information
27 Sep 2022

Changes to motor vehicle dealers regulations 2021

READWATCH
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Information for dealers about the...
Consumer Protection
Information
14 Aug 2024

Proactive compliance visits continue, and statutory warranty and repair requirements - Motor vehicle industry bulletin 9

10 September 2021 Proactive compliance visits continue, and statutory warranty and repair requirements In this issue: Continuation of the proactive compliance program Navigating used car warranties...
Consumer Protection
Bulletin
10 Sep 2021

Checklist - Motorcycle retailing

READ
This checklist has been developed to provide information and assistance to employers, self-employed persons, persons having control of workplaces and employees working in the motorcycle retailing...
WorkSafe
Checklist
30 Aug 2021

Licensing reminders: annual fee increases, police check timeframes, and updating your information - Motor vehicle industry bulletin 8

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
14 Aug 2024

Update your details online and handling pre-estimated liquidated damages - Motor vehicle industry bulletin 7

Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. 11 June 2021 Update your employment...
Consumer Protection
Bulletin
14 Aug 2024

End of COVID-19 licensing fee discount and timeframes for national police checks - Motor vehicle industry bulletin 6

26 March 2021 End of COVID-19 licensing fee discount and timeframes for national police checks In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining...
Consumer Protection
Bulletin
14 Aug 2024

2024 Work Health and Safety Excellence Awards: Nomination submission information

READ
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2024 Work Health and Safety Excellence Awards: Terms and...
WorkSafe
Information
28 Feb 2024

Safety bulletin - 01/2021 - Hazards associated with the use of e-cigarette devices

READWATCH
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021

Licence Reform program

READ
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020

Pages

Announcements

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 11 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre...
Consumer Protection
Media release
10 Jan 2023

WA consumer complaints about used vehicle defects skyrocket

Strong demand results in 730% increase in complaints over five years Delivery delays for new models and sale of flood-affected used vehicles blamed Consumer Protection recovered $6 million for vehicle buyers in the past two years The number of consumer complaints relating to the sale of defective second-hand motor vehicles in WA has skyrocketed, increasing 730% over the past five years and...
Consumer Protection
Media release
10 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. Over the past few weeks, the pattern of petrol pricing by the major fuel companies shows a full return to weekly price cycles. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am...
Consumer Protection
Media release
03 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 28 December 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents...
Consumer Protection
Media release
27 Dec 2022

Failing to honour licence condition results in fine for vehicle repairer (Shaun Bland)

Repairer ordered by SAT to pay total of $4,676 in fines and costs Failed to provide a police clearance as required by certificate condition Also failed to advise changes of address as required by law Failing to comply with a condition attached to his certificate has resulted in a $3,000 fine and a reprimand for a Perth motor vehicle repairer. The fine was imposed by the State Administrative...
Consumer Protection
Media release
23 Dec 2022

Regulations on psychosocial hazards

Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...
WorkSafe
Department News
23 Dec 2022

Fine for unlicensed mobile vehicle repair work (Victor Wright / Ellenbrook Auto Services / Wrights Mobile Mechanical)

Unlicensed motor vehicle repairer to pay $2,000 fine and $566 in costs Repairer advertised services via Facebook and a website Consumers urged to do licence checks before engaging repairers An Ellenbrook motor vehicle repairer has been fined $2,000 by the Perth Magistrates Court for carrying out mobile mechanical repairs without a licence. Victor James Wright was also ordered to pay costs of $566...
Consumer Protection
Media release
23 Dec 2022

New entrant in Perth’s fuel market named cheapest site in a record year

A new entrant into Perth’s fuel market has topped the list of the cheapest non-membership outlets in the Perth metropolitan area for 2022, in a year when high fuel prices broke all-time records. Atlas Fuel Kwinana offered Perth drivers an average price for regular unleaded petrol (ULP) of 165.7 cents per litre (cpl) throughout the year. The nearby Vibe Kwinana OPT came in second with 166 cpl and...
Consumer Protection
Media release
19 Dec 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 14 December 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 185.3 cpl. Coles Express and 7-Eleven hiking by between 40-46 cpl up to 199.9 cpl; EG Ampol up to 195.9 cpl; BP up...
Consumer Protection
Media release
13 Dec 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 30 November 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 201.4 cpl. Coles Express hiking by up to 46 cpl up to 209.9 cpl; Ampol and EG Ampol up to 205.9 cpl; BP up to 203...
Consumer Protection
Media release
29 Nov 2022

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