Licence holders

Topics

Consumer guarantee – services will be fit for purpose

Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties
25 Feb 2014

Continuing professional development (CPD) - settlement agents

Continuing professional development (CPD) training is for people in the settlement industry to improve their knowledge, skills and professionalism. The program also aims to protect consumers and build their confidence in the settlement industry. The CPD program is part of the licensing framework...
Settlement agents and conveyancers
25 Feb 2014

Infringements - settlement agents

The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers
25 Feb 2014

Authorised witnesses

Some licence applications, or documents required in support of an application, are required to be signed or certified by an authorised witness. This should be done in accordance with the Department of Justice’s Information Fact Sheet 3 (PDF) available. You may find more helpful information from...
Occupations requiring licensing
19 Feb 2014

Change of contact details

As a licensee, registration or permit holder you must notify Building and Energy of a change in the residential, business, postal or email address, or a change to your mobile or landline telephone number. Please note: Late notification of changes may result in a penalty. Builders, building...
Change of contact details
19 Feb 2014

Motor vehicle repairers - Infringements

The Motor Vehicle Repairers Act 2003 (the Act) imposes serious obligations on licensed repair business operators and the way they operate their business. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a...
Motor vehicle repairers
19 Feb 2014

Motor vehicle repairer exemptions

Every business in the motor repair and servicing industry requires a repair business licence. Vehicle and parts manufacturers are exempt if they do not actually repair vehicles. If you manufacture parts but do not fit them to a vehicle you will not require a licence. The question you must ask...
Motor vehicle repairers
19 Feb 2014

Motor vehicle repair premises

Motor vehicle repair businesses must operate from approved premises (including mobile premises). If a repair business operates from multiple premises, each additional premises must also be approved. Fixed premises The Motor Vehicle Repairers Act 2003 requires each applicant for a motor vehicle...
Motor vehicle repairers
19 Feb 2014

Compliance reports

Building disputes Building disputes monthly reports These reports provide an overview of the number and type of complaints received, average time taken to close and the decisions/outcomes achieved for the month. View all monthly reports Disputes (building service or home building work contract...
Compliance and audit
19 Feb 2014

Motor vehicle repair business licence

A motor vehicle repair business licence is required if you are an owner of a motor vehicle repair business, a self-employed motor vehicle repairer or operate a mobile repair business. Before your licence can be approved by the Commissioner for Consumer Protection, you must be a certified repairer...
Motor vehicle repairers
19 Feb 2014

Pages

Publications

Pathways to real estate and business agent licensing and registration

READWATCH
Effective 31 October 2020, new qualification requirements apply for anyone seeking sales representative registration or a real estate and business agent licence . The requirements are taken from a...
Consumer Protection
Fact sheet
02 Oct 2024

Spontaneous ceiling collapse - Real estate industry bulletin 231

16 September 2020 Spontaneous ceiling collapse Imagine the tenant of a rental property you manage is eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched...
Consumer Protection
Bulletin
14 Aug 2024

Tyre dumping alert - Real estate industry bulletin 230

11 September 2020 Tyre dumping scam warning Perth landlords have been left with disposal bills of up to $100,000 from illegally dumped tyres, prompting a reminder about carrying out regular property...
Consumer Protection
Bulletin
14 Aug 2024

Protect your business and clients from scammers - Settlement industry bulletin 97

9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
14 Aug 2024

Protect your business and clients from scammers - Real estate industry bulletin 229

9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
14 Aug 2024

Get your property condition reports correct - Real estate industry bulletin 228

4 September 2020 Get your property condition reports correct Property condition reports (PCRs) are important for any residential tenancy. They describe the condition of the property. A lessor needs...
Consumer Protection
Bulletin
14 Aug 2024

New tenant issues with locked gas meter boxes - Real estate industry bulletin 227

5 August 2020 What is the solution when the gas supply has been locked or removed at the start of a tenancy? Suppliers and retailers – what is the difference? First it’s important to note, retailers...
Consumer Protection
Bulletin
14 Aug 2024

Future regulation of WA's accident towing industry: Consultation paper

READ
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
Consumer Protection
Consultations / public comment
10 Aug 2020

Audit reports reminder, licence updates and beware scam attacks - Motor vehicle industry bulletin #2

31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Consumer Protection
Bulletin
14 Aug 2024

COVID-19 and section 14 (rent default) notices - Real estate industry bulletin 226

WATCH
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when a tenant is not...
Consumer Protection
Bulletin
14 Aug 2024

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