Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Commissioner's blog: New Year, new you, new fitness rules

‘Exercising more’ is a popular New Year’s resolution, so if you’re thinking about signing-up to a gym or fitness class in 2022, it’s worth knowing that things might be a little different to the last time you joined. This is because six months ago, on 1 July 2021, the rules governing WA’s fitness industry changed to provide better protection for consumers and to capture a wider range of providers...

Consumer Protection

Media release

04 Jan 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 December 2021), the average price of regular unleaded petrol (ULP) will increase by 30 cents...

Consumer Protection

Media release

28 Dec 2021

Supreme Court orders permanent ban for notorious aircon man (Alwyn Robert Healy)

Alwyn Healy banned permanently from retail sales in the WA aircon industry Supreme Court finds he breached an enforceable undertaking signed in 2015 Compensation order to repay $10,500 to two recent customers The Supreme Court has made a permanent order for a Tapping salesman to never again be involved in retail air conditioning sales to WA consumers as a result of further legal action taken by...

Consumer Protection

Media release

24 Dec 2021

Commissioner's blog: 'Tis the season for charitable donations

Christmas is a time when many people want to give back to their community with a donation to charity, but before opening your own wallet it is important to ensure your chosen cause is a legitimate one. So far this year, there have been nearly 800 reports and more than $172,000 in losses across Australia to scammers posing as charitable organisations, according to the Australian Competition and...

Consumer Protection

Media release

23 Dec 2021

Non-membership fuel site in Forrestfield the cheapest in Perth for 2021

An un-staffed Forrestfield petrol station has been named by FuelWatch as the cheapest non-membership petrol outlet in the Perth metropolitan area for 2021. FastFuel 24/7 offered an average price for unleaded petrol (ULP) of 131.8 cents per litre (cpl) during the year with Vibe Morley coming a close second with 132.2 cpl and Liberty Calista third with 134.8 cpl. Costco at Perth Airport is on top...

Consumer Protection

Media release

22 Dec 2021

Making a splash about portable pool safety

Tragically, on average one child dies from portable pool-related drowning each year in Australia and other kids need hospital treatment and may be left with severe brain injuries.

Consumer Protection

Media release

20 Dec 2021

Draft Work Health and Safety regulations (exposure drafts) released

The McGowan Government has released exposure drafts of regulations under the Work Health and Safety Act 2020 ahead of the commencement of major work health and safety (WHS) reforms in March 2022. Releasing the exposure drafts of the supporting regulations provides all participants in Western Australian workplaces the opportunity to prepare themselves to meet the requirements of the new Act and to...

WorkSafe

Alert

20 Dec 2021

Commissioner's blog: New rules for eRideables

Electric scooters and skateboards will likely appear on many Christmas wish-lists this year, given the growing popularity of these eRideable devices and others like them in recent years. To avoid disappointment when shopping for eRideables, it is important to be across the new rules that are now in effect covering how they can be used. One of the key changes implemented by the Road Safety...

Consumer Protection

Media release

16 Dec 2021

Alert to Perth motorists - fill up now to beat the petrol price rise

Consumer Protection

Media release

14 Dec 2021

Failure to fix faults leaves roofer in the red – Michael Shadlow of Emerald Roofing Services

Roof restorer ignored Building Commissioner’s order to rectify defects in Falcon Matter went to trial due to claims of ‘reasonable excuse’ for non-compliance Guilty verdict, $2,000 fine and $1,500 in costs A Mandurah roof restorer has been ordered to pay $3,500 in fines and costs after a court found he did not have a valid reason for disregarding an official order to fix defects. On 6 December at...

Building and Energy

Media release

14 Dec 2021

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Announcements

Commissioner's blog: New Year, new you, new fitness rules

Alert to Perth motorists - fill up now to beat the petrol price rise

Supreme Court orders permanent ban for notorious aircon man (Alwyn Robert Healy)

Commissioner's blog: 'Tis the season for charitable donations

Non-membership fuel site in Forrestfield the cheapest in Perth for 2021

Making a splash about portable pool safety

Draft Work Health and Safety regulations (exposure drafts) released

Commissioner's blog: New rules for eRideables

Alert to Perth motorists - fill up now to beat the petrol price rise

Failure to fix faults leaves roofer in the red – Michael Shadlow of Emerald Roofing Services

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