Consumer

Announcements

Child injuries and deaths are caused by falling furniture or appliances Parents and carers urged to secure items that can easily tip over Tenants have the right to fix items to walls, except for certain circumstances Western Australians are being reminded about the dangers of toppling furniture and large appliances following a recent tragedy that claimed the life of a one year old girl in Byford...
Consumer Protection
Media release
08 Feb 2022
WA ScamNet reports more than 1,000 victims lost $14.8 million last year Most money lost from investment and romance scams Highest number of scam victims was online shoppers A record number of Western Australians fell victim to scams in 2021, also losing a record amount of money. In its 2021 Year in Review Scam Report, WA ScamNet at Consumer Protection reveals that 1,041 victims, an increase of 10...
Consumer Protection
Media release
03 Feb 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 26 January 2022), the average price of regular unleaded petrol (ULP) will increase by 27 cents...
Consumer Protection
Media release
25 Jan 2022
When deciding how much to pay for a second-hand car, top of mind may be the number of kilometres the vehicle has already travelled. Your first step may be to check the vehicle’s odometer reading, however a recent court case has illustrated why investigating further could be a smart move. Late last year, a Ballajura motor vehicle repairer was fined $8,500 by the Perth Magistrate’s Court for...
Consumer Protection
Media release
20 Jan 2022
Consumer caution urged over unapproved testing kits being sold mostly online Fake websites stealing consumers’ money and failing to supply Buy only TGA-approved self-testing kits from reliable suppliers A precautionary warning for consumers to be on the look-out for dodgy sellers of COVID-19 rapid antigen test (RAT) kits now that they are cleared for sale in WA. Consumer Protection advises that...
Consumer Protection
Media release
19 Jan 2022
Mr Buckle used internet videos and microwave parts to make an electrical art appliance A man was electrocuted near Katanning after touching the device Unlicensed electrical work is illegal and dangerous The tragic electric shock death of a WA man while handling a high-voltage homemade appliance is a stark reminder of the dangers of unlicensed electrical work, the State’s energy safety regulator...
Building and Energy
Media release
18 Jan 2022
While Christmas is a time of giving, post-Christmas is when some consumers think about returning faulty or unwanted gifts. Whether a retailer will accept a returned item could depend on your reason for returning it. If a product is faulty or not fit for its intended purpose then the retailer is obliged under the Australian Consumer Law (ACL) to offer you a remedy in the form of a repair,...
Consumer Protection
Media release
13 Jan 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 12 January 2022), the average price of regular unleaded petrol (ULP) will increase by 30 cents...
Consumer Protection
Media release
11 Jan 2022
Western Australians are being reminded about the dangers of portable pools during an annual national campaign involving consumer protection agencies, product safety regulators and the Royal Life Saving Society – Australia. The ‘Don’t Duck Out, Make It SAFE’ initiative takes place each year because on average one child dies from drowning in a portable pool annually, with other kids needing...
Consumer Protection
Media release
06 Jan 2022
UPDATE 16/11/22: Following his conviction in the Perth Magistrates Court, Mr Al-Khafaji was also reprimanded by the State Administrative Tribunal and disqualified from holding a motor vehicle repairer’s certificate for three months. $8,500 total fine for reducing odometer reading by half prior to sale Vehicle offered for sale on Facebook and then sold to his employer, a car yard Behaviour...
Consumer Protection
Media release
05 Jan 2022

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