Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Building clients urged to check warranty insurance before paying up

Home indemnity insurance is compulsory for home building work valued at $20,000 or more Confirm the builder has an HII policy for your project before paying deposits HII offers financial protection for incomplete or defective work in certain situations WA’s building regulator is urging home building clients not pay deposits without seeing evidence that the builder has a home indemnity insurance (...

Building and Energy

Media release

24 Feb 2022

Commissioner's blog: Toppling furniture a hidden hazard

Furniture can look like a playground to young eyes, which is why it is so important for parents and carers to be aware of the dangers and take steps to minimise the risks. Toppling furniture and appliances kill an average of one child every year in Australia, with many others also suffering injuries, including brain damage and broken bones. Here in WA, a one-year-old girl tragically died when a...

Consumer Protection

Media release

23 Feb 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 February 2022), the average price of regular unleaded petrol (ULP) will increase by over 25...

Consumer Protection

Media release

22 Feb 2022

Association members given chance to modernise WA laws

Review of association laws to look at reducing the red tape burden Advances in information and communications technology to be considered Association managers and members urged to provide their input into law update The McGowan Government is looking for feedback from members of Western Australia's 20,000 associations and not-for-profit groups with the view to modernise the current laws and reduce...

Consumer Protection

Media release

22 Feb 2022

Commissioner's Blog: Love hurts - romance scams on the rise

While there are many success stories of people who’ve met through apps, websites and social media, there are also numerous tales of scam victims left heartbroken and with a financial loss. Sadly, dating and romance scams are on the rise in Australia. In WA last year, 85 victims reported losing $3 million to this type of scam, up from 72 victims losing $2.2 million dollars in 2020. Nationally,...

Consumer Protection

Media release

18 Feb 2022

Consumer Protection keeping dodgy vehicles off WA roads

68 vehicles deemed unfit for sale by automotive inspectors in 2021 Defects mostly related to tyres, windscreens and seatbelts Buyers urged to get a mechanical inspection before purchase Automotive officers from Consumer Protection prevented 68 unroadworthy motor vehicles from being sold in 2021, helping to protect buyers and other road users in WA. Random inspections are regularly carried out at...

Consumer Protection

Media release

17 Feb 2022

Don’t let your heart overrule your head this Valentine’s Day

People looking for love online are prime targets for scammers WA victims lost almost $3 million in 2021 Check to ensure the online love interest is genuine Consumer Protection warns Western Australians looking for love could be left with a broken heart and an empty bank balance if they fail to spot the signs their online romance is the work of scammers. Would-be scammers are using a broader range...

Consumer Protection

Media release

10 Feb 2022

Commissioner's blog: Don't get scammed buying rapid antigen tests

Now that COVID-19 rapid antigen tests (RAT) are cleared for sale in Western Australia, many consumers will be looking to get their hands on the popular product before we open our borders to the rest of the country. When demand for a product outstrips supply, this can create an opportunity for scammers and some individuals to take advantage, so we are urging shoppers to be wary and to familiarise...

Consumer Protection

Media release

03 Feb 2022

Bushfire victims vulnerable to travelling tradies and charity scams

Be wary of fake door to door tradies offering cheap deals Check out the licence, if required, and credentials of tradies Charity scammers are known to target disasters to steal money from donors A precautionary warning to victims of recent bushfires in Perth and WA’s South-West that they could be targeted by travelling conmen aiming to capitalise on their misfortune. The warning also extends to...

Consumer Protection

Media release

09 Feb 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 9 February 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents...

Consumer Protection

Media release

08 Feb 2022

Government of Western Australia
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Consumer

Announcements

Building clients urged to check warranty insurance before paying up

Commissioner's blog: Toppling furniture a hidden hazard

Alert to Perth motorists - fill up now to beat the petrol price rise

Association members given chance to modernise WA laws

Commissioner's Blog: Love hurts - romance scams on the rise

Consumer Protection keeping dodgy vehicles off WA roads

Don’t let your heart overrule your head this Valentine’s Day

Commissioner's blog: Don't get scammed buying rapid antigen tests

Bushfire victims vulnerable to travelling tradies and charity scams

Alert to Perth motorists - fill up now to beat the petrol price rise

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