Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Electrical safety certificates

By law, an electrical contractor/electrician who carries out any electrical installing work on a consumer's premises must provide an electrical safety certificate to the person for whom the work was done within 28 days of completion of the work (the relevant person may be the owner, occupier or...

Electrical installations

17 Apr 2014

Energy audit reviews

Building and Energy conducts audit reviews as required and following are the reports on these audit reviews: Review of Western Power's Compliance with Order No. 01-2009 - June 2016 Western Power service connect audit report - February 2012 Electrical safety of grid-connected solar installations in...

Compliance and audit

17 Apr 2014

Energy industry technical safety regulatory framework

A guide to the energy industry technical safety regulatory framework administered by Building and Energy.

Legislation administered

17 Apr 2014

Gas supply network safety and network supply standards

Gas Standards (Gas Supply and System Safety) Regulations 2000 The Gas Standards (Gas Supply and System Safety) Regulations 2000 were came into effect on 1 August 2000. The regulations mandate the following standards: AS 2885.1 "Pipelines - Gas and liquid petroleum - Design and construction" AS 2885...

Gas networks

17 Apr 2014

Electricity network safety

Electricity (Network Safety) Regulations 2015 The Electricity (Network Safety) Regulations 2015 came into effect on 6 August 2015. The Electricity (Network Safety) Regulations 2015 are designed to ensure the safety of the public, consumers and electricity workers in the vicinity of electricity...

Network operator

17 Apr 2014

Do Not Call Register

The Do Not Call Register is a secure database where you can list your Australian numbers to opt out of receiving most unsolicited telemarketing calls and marketing faxes. You can list your home, personal mobile and/or fax number to reduce telemarketing calls. Registration is free and you can remove...

Door to door and telephone sales

07 Apr 2014

Getting quotes and estimates

Before hiring a service provider (tradesperson, motor vehicle repairer, etc) you should ask for a quote so there is no dispute later about the costs. What is a quote? A quote is a statement of the price for which goods or services will be supplied. When a quote is accepted, a contract is formed...

Tradespeople

07 Apr 2014

Online shopping scams

Scammers advertise non-existent goods, hoping to use their so-called bargain to fleece you of your hard-earned money. They advertise anything from puppies to boats, cars and car parts to concert/event tickets, sometimes masquerading as a local to lull you into a false sense of security. Scammers...

Buying online

07 Apr 2014

Scams and security

Know who you are dealing with Before buying from an online store or seller: make sure you are using reputable, well-known retail websites check online forums, feedback and reviews from previous customers if the seller claims to be an Australian registered company, look up their ACN – visit the...

Buying online

07 Apr 2014

Buying from a private seller

When you buy from a private individual seller who is not running an online business, this is called a consumer-to-consumer transaction. Examples include a person selling: a set of golf clubs on Gumtree; a vintage dress on eBay; or used books on Amazon. Note: If the seller has any of the following,...

Buying online

07 Apr 2014

Publications

Roof-mounted evaporative coolers

READ

From 8 April 2016 new roof-mounted evaporative coolers being installed on residential buildings that are located in a designated bush fire prone area must be fitted with non-combustible covers. It is...

Building and Energy

Fact sheet

31 Jul 2019

Building Commission Industry Bulletin 63 - Building Amendment Regulations 2016 (bush fire)

READ

Building and Energy

Bulletin

04 Apr 2016

Nyabing pole fire and electrical accident - 13 February 2014

READ

Energy Safety carried out an investigation into a fire which occurred in a paddock at 494 Browne Road, Nyabing, East of Katanning on 13 February 2014. The investigation found that the electrical...

Building and Energy

Reports

19 Jul 2019

Building Commission Industry Bulletin 62 - Victorian Building Authority external wall cladding audit report

READ

Building and Energy

Bulletin

02 Mar 2016

Guide to the provision of evidence to support a building work complaint

READ

Building and Energy

Guidance note

02 Nov 2017

Guide to the provision of evidence to support a building work complaint

READ

Building and Energy

Fact sheet

19 Feb 2016

Three month transition period to comply with fee deregulation changes - Settlement agents bulletin issue 54 (January 2016)

READ

29 January 2016 As outlined in e-bulletin issue 53 , the regulation of fees will cease as of 3 February 2016. Settlement agents are able to determine the fee structure to charge their client for...

Consumer Protection

Bulletin

29 Jan 2016

Deregulation of fees for settlement agents - Settlement agents bulletin issue 53 (January 2016)

READ

25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees for settlement agents will be removed. From Wednesday 3 February 2016,...

Consumer Protection

Bulletin

02 Mar 2016

Deregulation of fees for land valuers - Land valuers bulletin issue 20 (January 2016)

READ

25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees fixed for land valuers will be removed. From Wednesday 3 February 2016...

Consumer Protection

Bulletin

27 Jan 2016

Co-operatives Regulations 2010 proposed amendments to implement national law

Have your say Feedback on the proposed amendments will be accepted until Monday 29 February 2016 Make a submission The Co-operatives Amendment Bill 2015 (the Bill), introduced into the Parliament in...

Consumer Protection

Consultations / public comment

13 Jan 2016

Announcements

Commissioner's Blog: Keep your wits when buying tickets

Live sport and music lovers will be spoilt for choice in the coming months, as Western Australia gets set to host to a slew of major international events. Competition for tickets to the likes of the FIFA Women’s World Cup, Coldplay and P!NK has been fierce, so it’s never been more important for WA consumers to stay on the ball when trying to secure their own seat or spot. We have no doubt ticket...

Consumer Protection

Media release

25 May 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 May 2023), the average price of regular unleaded petrol (ULP) will increase by over 29 cents per litre (...

Consumer Protection

Media release

23 May 2023

Commissioner's Blog: Travelling in a post-pandemic world

As the world shakes off the shackles of COVID-19, many Western Australians are feeling more confident about jetting off or setting sail for a holiday. We therefore want to remind travellers about their rights under the Australian Consumer Law (ACL) if something goes wrong with a travel product or service. Beyond what is outlined in the terms and conditions, the travel provider is bound by the ACL...

Consumer Protection

Media release

18 May 2023

Scam spike in Aboriginal and Torres Strait Islander peoples

50 consumers lost over $161,000 to scams in the last 12 months Aboriginal and Torres Strait Islander peoples invited to share their experience with scams, buying goods and services, and renting Survey closes 30 June 2023 with a $200 cost of living gift card up for grabs WA ScamNet has seen an increase in reports of scams affecting Aboriginal and Torres Strait Islander peoples in Western Australia...

Consumer Protection

Media release

18 May 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 May 2023), the average price of regular unleaded petrol (ULP) will increase by over 27 cents per litre (...

Consumer Protection

Media release

16 May 2023

Next step for fairer retirement village laws

New retirement village laws underway to improve seniors' experiences of entering, living in and leaving a village, and support the sector's long-term viability Exit entitlements to be paid to former residents within 12 months of their departure from a village Proposed changes to balance greater protections for village residents and the interests of operators The McGowan Government is progressing...

Consumer Protection

Media release

15 May 2023

Coldplay ticket scams - Western Australians warned to be on high alert!

Coldplay fans urged to be on high alert for ticket scalpers and scammers Holders of inflated tickets may be at risk of being refused entry at Optus Stadium Report tickets being sold for more than a 10 per cent mark-up to Consumer Protection The McGowan Government is warning Coldplay fans to be on high alert for ticket scalpers and scammers ahead of pre-sale tickets going on sale tomorrow,...

Consumer Protection

Media release

14 May 2023

Funding boost for community groups to assist tenants in trouble

McGowan Government providing almost $9 million over two years to tenancy advocates and legal centres across WA Funding in 2023-24 State Budget to enable tenants in need of help to access advice, assistance and legal support at little or no cost Community legal centres across Western Australia will receive a funding boost in the 2023-24 State Budget to provide advice and support to the increased...

Consumer Protection

Media release

11 May 2023

Commissioner's Blog: Give shipping container scams a wide berth

Swelling demand for shipping containers is causing Western Australian consumers to be scammed out of their money at a rate of knots. When items are in high demand yet short in supply, they become easy targets for scammers who know that when people are desperate to buy scarce items, they can forget to ‘practice the pause’ to consider whether they are being swindled. According to figures from our...

Consumer Protection

Media release

11 May 2023

Agency fined over improper property maintenance recommendations (Anna-Marie Thornton / Harcourts Prestige Real Estate)

Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...

Consumer Protection

Media release

10 May 2023

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