With the end of the financial year fast approaching many car dealers may use the month of June to offer deals to potential buyers to increase their sales volumes for the year. Car-buyers need to be mindful of the warranties that apply to vehicles purchased during this time. Demonstration models are often an attractive alternative for buyers seeking a new car that may be offered at a reduced price...

It has been more than five years since the Australian Consumer Law commenced (1 January 2011) but our interaction with the WA community frequently highlights that some people are not aware of the automatic legal rights consumers have when buying goods and services. When you buy a product or service from a business you are entitled to ‘ consumer guarantees’ that your purchase is: of acceptable...

With Acting Commissioner for Consumer Protection David Hillyard Changes to the way several new TV channels broadcast is causing reception issues for some television users, and sellers of TVs or set top boxes should attune to this. Until recently, all networks were broadcasting in either standard definition or high definition using the MPEG-2 video format. Now, however, some high definition...

With Acting Commissioner for Consumer Protection David Hillyard You may have seen or heard about a Samsung washing fire at a rental property in Wanneroo recently. Early indications are that it was a top loader which is subject to a national product safety recall and I would like to use the case as a reminder about recalled products that pose a threat to public safety. Under the Australian...