Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Commissioner's Blog: Be aware of holiday hazards

With Acting Consumer Protection Commissioner David Hillyard The holiday season is now in full swing and many families will be travelling and staying in short-stay accommodation which could pose a danger to children if safety standards are ignored. While parents will ensure that their home is a safe environment, the same vigilance may not be applied when on holidays, so it’s important that...

Consumer Protection

Department News

14 Jan 2016

Commissioner's Blog: Unsafe products pulled from shelves

Flashing decorations and jewellery and musical stockings and greeting cards are among the items that made it on to the naughty list during Consumer Protection’s annual pre-Christmas product safety inspections. We are urging the WA community to check button battery powered products twice because the lithium batteries, which are shiny and might look like sweets to toddlers, can kill or seriously...

Consumer Protection

Department News

23 Dec 2015

Commissioner's Blog: Extra shopping hours and gift buying tips

With Acting Consumer Protection Commissioner David Hillyard Extended retail trading hours for the Christmas period began on the 5 th of December for the Perth metropolitan area, giving shoppers an extra 51 hours to find gifts for family and friends. Major retailers are allowed to open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays...

Consumer Protection

Department News

18 Dec 2015

Perth boy lucky to be alive after swallowing a button battery

The 9th of July 2015 was an ordinary day for busy mum-of-three Danielle Stubbs at her Woodvale family home. Her eldest daughter’s ‘Frozen’ microphone was not working and Danielle had unscrewed the battery compartment, removed the dead batteries and put them on the kitchen bench ready to take them with her to the shops so that she could buy replacements that matched. Each battery was only the...

Consumer Protection

Alert

15 Dec 2015

Commissioner's Blog: Make sure charity donations count

With Acting Consumer Protection Commissioner David Hillyard The start of the bushfire season in Western Australia has been a horrendous one, with the loss of lives and extensive damage cause by wild blazes in the Esperance region as well as serious fires in the outer areas of metropolitan Perth. Watching the scenes of devastation on TV or online, hearing about it on the radio or reading stories...

Consumer Protection

Department News

07 Dec 2015

Bushfire reform aims to save lives

The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...

Building and Energy

Department News

07 Dec 2015

Commissioner's Blog: Renovation risks

With Acting Consumer Protection Commissioner Gary Newcombe Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property. Our top tip is NOT to pay large amounts of money for nothing in return. Recently we have issued...

Consumer Protection

Department News

27 Nov 2015

Commissioner's Blog: Have your say on laws affecting WA’s motor vehicle industry

With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...

Consumer Protection

Department News

19 Nov 2015

Product Recall - Portable camping butane heater

A product recall has been issued for the Companion COMP243 and Adventuridge 41480 portable camping butane heater. The portable camping heater is designed for outdoor use only and requires a disposable 220G Butane Gas Cartridge for operation. The Companion COMP243 was available in various camping stores from 01.03.2015. The Adventuridge 41480 was available for sale in ALDI Stores from 21.03.2015...

Building and Energy

Alert

19 Nov 2015

Building and plumbing feature in Red Tape Reduction Report Card

Red tape reforms set to save West Australians at least $150 million during the next five years have been revealed in the State's inaugural Red Tape Reduction Report Card.

Building and Energy

Department News

17 Nov 2015

Government of Western Australia
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Commissioner's Blog: Be aware of holiday hazards

Commissioner's Blog: Unsafe products pulled from shelves

Commissioner's Blog: Extra shopping hours and gift buying tips

Perth boy lucky to be alive after swallowing a button battery

Commissioner's Blog: Make sure charity donations count

Bushfire reform aims to save lives

Commissioner's Blog: Renovation risks

Commissioner's Blog: Have your say on laws affecting WA’s motor vehicle industry

Product Recall - Portable camping butane heater

Building and plumbing feature in Red Tape Reduction Report Card

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