Consumer

Announcements

With Acting Commissioner for Consumer Protection David Hillyard Scammers are carrying out research into people at various organisations and either hacking computers or impersonating email accounts in a fraud known as a ‘man in the middle’ attack. Consumer Protection and WA Police Major Fraud Squad warn anyone making payments to third parties to be aware of the increased frequency in attempts to...
Consumer Protection
Department News
08 Sep 2016
With Acting Consumer Protection Commissioner David Hillyard Avoid pre-holiday blues – buying travel tips The recent collapse of a Perth travel agent highlighted that some Western Australians were unaware there is no longer a licensing system for travel agents and that the associated compensation scheme does not exist anymore. Global Plus Holidays in Northbridge is now in liquidation. Up until...
Consumer Protection
Department News
02 Sep 2016
With Acting Commissioner for Consumer Protection David Hillyard It’s now easier for you to check whether your consumer goods are safe thanks to the new Product Safety Australia website www.productsafety.gov.au , which I would urge you to add to your favourites and make use of. There were 670 recalls across the country in the last financial year compared to 596 in the previous financial year. The...
Consumer Protection
Department News
18 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection has noticed that anytime there is a change in the economic climate there will be some business closures as a result. It is often difficult to spot telltale signs of financial distress but, as consumers, we need to be aware of the risks involved when paying for goods or services in advance; even the purchase of...
Consumer Protection
Department News
12 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard Many products we buy can be a danger to children. Often Consumer Protection voices concerns about small items such as parts that can choke, button batteries that can cause internal burns or potentially poisonous laundry detergent pods. But large items, such as furniture, also pose a big risk. Every year in Australia at least one...
Consumer Protection
Department News
05 Aug 2016
A WA Building Commission update on its audit of Yuanda building products.
Building and Energy
Department News
01 Aug 2016
An interim ban on electrically unsafe self-balancing scooters, also known as hoverboards, has now been introduced as a mandatory standard for the next two years. Self-balancing scooters are also known as gliders, smart boards, sky walkers or mod boards. Most two-wheel scooters are manufactured in China and range in retail in price in Australia from $150 to $1,000. The original ban came into place...
Consumer Protection
Department News
29 Jul 2016
The Australia wide roll-out of the National Disability Insurance Scheme (NDIS) commenced on 1 July 2016. To coincide with this, new information guides have been released for consumers with disabilities about their rights and businesses with useful information about their obligations under the Australian Consumer Law (ACL). The ACL provides protection when you buy goods like food, electrical items...
Consumer Protection
Department News
21 Jul 2016
With Acting Commissioner for Consumer Protection David Hillyard Tragically, between one and two children die in Australian homes every year as a result of blind or curtain cords that don’t comply with safety standards causing choking or strangulation. There are similar deaths occurring regularly across the world. That’s why Consumer Protection WA recently joined fellow Australian and...
Consumer Protection
Department News
04 Jul 2016
Consumers can be forgiven if they feel overwhelmed or confused by the myriad of insurance options currently being advertised. At the end of every financial year health insurance providers’ start talking about tax, surcharges and rebates but don’t let this rush you into a poor decision. Health insurance is a complex area and your needs may change with time so when you are looking to take out or...
Consumer Protection
Department News
27 Jun 2016

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