Aboriginal

Topics

Compliance actions

The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2024 17 October - Big fines for odometer tampering duo 18 July - Fencer fined...
Compliance actions
27 Jan 2015

Aboriginal consumer campaigns and publications

Consumer Protection and other agencies have produced publications and resources you may find useful. Campaigns Consumer Protection aims to help Aboriginal and Torres Strait Islander consumers make smart choices when renting or shopping. The following communication campaigns focus on common issues...
Aboriginal consumers
21 Oct 2014

Western Australian Consumer Protection Awards

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CP Awards - 2024
CP Awards - 2024, by Consumer Protection
2024 Consumer Protection Awards Congratulations to the 2024 winners - the year we celebrate our 20th anniversary of the awards. Read more at our winners and finalists page . Register your email to be kept informed on winners and updates. About the Consumer...
Consumer Protection Awards
02 Sep 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Sue Ellery MLC , Minister for Finance; Commerce; Women's Interests, Leader of the Government in the Legislative Council, are available from the Government Media Office page ...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – use this form for property related disputes and complaints regarding goods or services purchased in or from Western Australia WA ScamNet – profiles the most prevalent scams targeting Western Australians and provides...
Online resources
18 May 2014

What Consumer Protection does

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Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Consumer Protection's Year in Review reports The “Year in Review" reports offer a comprehensive overview of our activities and achievements in the financial year. Consumer...
About us
18 May 2014

Consumer Protection office locations

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Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

National Indigenous Consumer Strategy (NICS)

The National Indigenous Consumer Strategy (NICS) promotes effective engagement and partnerships between consumer protection agencies, Indigenous organisations, business and other government agencies to improve consumer outcomes for Indigenous people. NICS is guided by a national committee, with...
Aboriginal consumers
13 Mar 2014

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
04 Mar 2014

Aboriginal consumers - how to get help

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Complaints and Problems Consumer Protection can help with a range of consumer right issues such as: Renting / tenancy / landlord problems Your rights when shopping Motor vehicle (Cars, boats and motorbikes) / dealer / mechanic problems Tradespeople and services Funerals Charities, associations and...
Aboriginal consumers
26 Feb 2014

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Publications

Regional Services Review consultation paper and feedback form

READ
The Regional Services Review - Consultation Paper is now available for all stakeholders to have their say.
Corporate
Consultations / public comment
16 Sep 2019

Review of the remote Aboriginal communities plumbing scheme – Consultation paper

READ
As part of the implementation of the remote Aboriginal communities plumbing scheme, a commitment was given that a review of the scheme would be undertaken once it had been in place for at least...
Building and Energy
Consultations / public comment
01 Aug 2019

Safe Tenancy WA poster and factsheet

READWATCH
Renters affected by family and domestic violence (FDV) can: Go Exit a tenancy agreement without going to court, with as little as 7 days’ notice. S tay Remove a perpetrator’s name from a lease by...
Consumer Protection
Poster
13 Dec 2022

Aboriginal SCAM posters

READWATCH
This is a series of posters designed to help Aboriginal communities identify and avoid scams.
Scam poster for Aboriginal communitites
Scam poster for Aboriginal communitites, by tvanderloo
Aboriginal Scam posters set - 4 posters in set. [1.5MB] [scald=9481...
Consumer Protection
Poster
07 Apr 2022

Annual report in focus

READ
A concise version of the annual report that provides the reader with a snapshot of the annual report clearly articulating the value created by the department over the financial year.
Corporate
Reports
25 Oct 2018

Record of emergency plumbing work in remote Aboriginal communities

READ
This template form can serve as a record of authorised emergency plumbing work in remote aboriginal communities as required under Part 4A of the Plumbers Licensing and Plumbing Standards Regulations...
Building and Energy
Template
04 Oct 2017

Decision paper: Basic emergency plumbing work in remote Aboriginal communities

READ
This Decision Paper has been prepared in compliance with the Western Australian Government’s requirement for a regulatory impact assessment and provides details of proposed reforms to the Plumbers...
Building and Energy
Discussion paper
17 Aug 2016

Podcast - Discussion Paper - Work Health and Safety Regulations for WA

READLISTEN
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016

Work Health and Safety Regulations Discussion Paper

READ
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016

Be Smart - Buy Smart

READWATCH
A simple guide to help you understand your rights as a consumer.
Consumer Protection
Brochure
11 Apr 2022

Pages

Announcements

Consumer Protection contact centre temporary closure

As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@demirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021

DMIRS planning for impact of COVID-19

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

Register Interest now for Mineral and Petroleum Resource Leadership Roles in 2020

Be a leader with one of the State’s leaders in workplace diversity and inclusion
Corporate
Department News
21 Feb 2020

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

Kimberley communities targeted by promoters of a fraudulent tax scheme

Promoters of a fraudulent tax scheme are targeting residents in Kimberley communities with the promise of a large tax return, prompting a warning by Consumer Protection and the Australian Taxation Office (ATO). Reports from Derby, Fitzroy Crossing and surrounding areas have revealed that some taxpayers have been approached by promoters offering to help submit their tax returns with a guarantee of...
Consumer Protection
Media release
03 Oct 2019

DMIRS 2019 Stakeholder Satisfaction Survey

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

Tenancy law changes inspire Aboriginal artist

A prominent Aboriginal artist has produced a painting to signify positive changes to WA tenancy laws, which will allow renters who’re experiencing family violence to end a lease quickly to leave for safety or have an alleged perpetrator removed from a tenancy agreement. Under the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018, which was passed in Parliament last night (19...
Consumer Protection
Media release
20 Feb 2019

Commissioner's Blog: Can you spot a scam on social media?

With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection WA is a proud supporter of Fraud Week, which this year starts on the 15 th of May and aims to help social media users learn how to spot a scam. Social media profiles often display a lot of personal information, such as your photos, where you have been lately, a record of life events, who you’re connected to and...
Consumer Protection
Department News
12 May 2017

Plumbing in remote Aboriginal communities

The Minister for Commerce has approved amendments being made to the Plumbers Licensing and Plumbing Standards Regulations 2000 (the Plumbing Regulations) to help improve health and living conditions in Western Australia’s remote Aboriginal communities. The changes will allow a suitably qualified environmental health worker based in or close to communities where ready access to a licensed plumber...
Building and Energy
Department News
05 Dec 2016

Decision paper: Emergency plumbing repairs for remote Aboriginal communities

The Building Commission has released a decision paper on reforms that will allow a specified range of basic emergency plumbing repairs to be carried out by trained Environmental Health Workers in 205 of Western Australia’s remote Aboriginal communities.
Building and Energy
Department News
17 Aug 2016

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