As with most communal living arrangements, disputes can occur within residential parks. How a dispute is dealt with can have a major impact on the ongoing wellbeing of individual tenants and the wider park community.

Parties to a dispute may be able to fix the issue themselves. Sometimes they need someone else’s help.

So it is important for a park liaison committee (PLC) to establish a dispute resolution process.

Tenants should receive a written copy of how the PLC will deal with a dispute between:

• two (2) or more tenants.
• tenants and the park operator.

The process does not need to be complex. It should provide for the opportunity to hear from each party and include an unbiased decision maker.

The process should allow parties to bring unresolved issues to the PLC for its help.