Announcements

Showing 1 - 25 of 923 results
A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $943.50 by the Perth Magistrates Court after pleading guilty on 10 June 2019. Daniel Alan Hodgins of Baldivis had purchased and sold 16 motor vehicles between April 2017 and July 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said unlicensed...
Consumer Protection
Media release
18 Jun 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 146.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 June 2019, most BP and Caltex sites are increasing their ULP price to 153.9 cpl (hiking by up to 33 cpl). Most Caltex Woolworths sites are increasing their ULP price to 153.7...
Consumer Protection
Media release
17 Jun 2019
With the end of the financial year looming, Consumer Protection is warning WA taxpayers to be aware of scam attempts that usually accelerate over the next six months. Tax scams continue to take a large financial toll on Western Australians who are usually cold-called by criminals pretending to be from the Australian Taxation Office (ATO) and demanding a fictitious tax debt be paid immediately. In...
Consumer Protection
Media release
14 Jun 2019
The average price of unleaded petrol is set to increase by 17 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 June 2019, most Caltex sites are increasing their ULP price to 155.9 cpl (hiking by 29 cpl). Most BP sites are increasing their ULP price to 154.9 cpl, most 7-Eleven sites to 153.9...
Consumer Protection
Media release
10 Jun 2019
A Perth migration agent who accepted money from clients for a range of services which were not supplied has agreed to repay the money under a payment plan supervised by Consumer Protection. Director Rebecca Joan Mason and Mason Migration Pty Ltd , formerly trading as Mason Migration of Subiaco, have signed an enforceable undertaking that agrees by 30 June 2019 to pay a total of $20,955 to...
Consumer Protection
Media release
07 Jun 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection has concerns about the value of add-ons such as extended warranties, rust proofing, paint and fabric protection, and window tinting being sold at the point of sale to people purchasing motor vehicles in Western Australia. Before saying ‘yes’ to after sales products, ask yourself why the manufacturer is not providing...
Consumer Protection
Media release
06 Jun 2019
There’s a new Consumer Protection Senior Regional Officer for the Great Southern. Steph Marsh spent her first week in the job training at Consumer Protection’s Perth HQ but is now permanently based at the office on Aberdeen Street in Albany. Steph has lived and worked in Albany for the past eight years at the Department of Communities, supporting children and families. She is looking forward to...
Consumer Protection
Media release
05 Jun 2019
The average price of unleaded petrol (ULP) is set to increase by more than 15 cents per litre (cpl) to 150.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up this public holiday Monday to save money. FuelWatch advises that on Tuesday 4 June 2019, most BP sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Caltex sites are increasing their ULP price to 157...
Consumer Protection
Media release
03 Jun 2019
With Commissioner for Consumer Protection, David Hillyard Enthusiasts refer to it as retail therapy, but it can also be incredibly frustrating to circle packed car parks, push your way through hordes of shoppers or visit the shops only to find the item you want isn’t even available. Perhaps that accounts for Australians spending an estimated $27.5 billion dollars online last year, according to...
Consumer Protection
Media release
30 May 2019
A Perth car dealership and a salesperson managing the business have been fined $31,500 in total for duping consignors who they were selling vehicles for. PAG (WA) Pty Ltd , trading as Xoticar of Welshpool and Mr Zeljko Grujin each pleaded guilty to a total of seven contraventions of the Motor Vehicle Dealers Act (MVDA) and two breaches of the Australian Consumer Law (ACL) at the Perth Magistrates...
Consumer Protection
Media release
30 May 2019
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 155 cpl tomorrow (28 May 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 May 2019, most BP, Caltex, Caltex Woolworths and 7-Eleven sites are increasing their ULP price to 161.9 cpl (increasing by between 25 cpl to 30 cpl). Most Puma...
Consumer Protection
Media release
27 May 2019
With Commissioner for Consumer Protection David Hillyard In the past few weeks, several major retailers have announced closures and subsequent closing down sales. Many of us find the promise of major sale savings too tempting to pass up, and while they can be a great opportunity to bag a bargain, it’s important to consider what it means when it comes to warranties and guarantees, or your return,...
Consumer Protection
Media release
24 May 2019
A bikini business ended up in deep water and was fined $30,000 after Consumer Protection prosecuted the online swimwear seller for misleading customers about refund and returns rights. Frankii Swim Pty Ltd must also pay costs of $546.30 after a sentencing hearing at the Perth Magistrates Court on 17 May 2019, for three breaches of the Australian Consumer Law. The charges for false and misleading...
Consumer Protection
Media release
23 May 2019
The State Government has approved an extra four hours of trading for general retail shops in metropolitan Perth on both Western Australia Day and the Queen’s Birthday public holidays. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 3 June 2019 (Western Australia Day) and Monday, 30 September 2019 (Queen’s Birthday...
Consumer Protection
Media release
21 May 2019
The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 156 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 May 2019, most Coles Express sites are increasing their ULP price to 164.9 cpl (increasing by 26 cpl). Most BP sites are increasing their ULP price to 163.9 cpl, most Caltex...
Consumer Protection
Media release
20 May 2019
Selling cars without a motor vehicle dealer’s licence has cost a Perth man $5,000 after he was fined by the Perth Magistrates Court in a case brought against him by Consumer Protection. In addition to being fined $5,000, 32-year-old Rainer Puhmas from Innaloo was ordered to pay costs of $525.50 after pleading guilty by letter during the hearing on 3 May 2019. Rainer Puhmas bought 17 cars and sold...
Consumer Protection
Media release
16 May 2019
With Commissioner for Consumer Protection David Hillyard Are your airbags safe? Car owners across Western Australia are reminded to check whether they have faulty Takata airbags as the Department of Transport exercises its powers to cancel vehicle licences if owners do not respond to notices to replace deadly Alpha airbags. Quarterly recall figures show that around 2.8 million faulty Takata...
Consumer Protection
Media release
16 May 2019
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 158.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 May 2019, most Caltex and Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 24 to 26 cpl). Most BP sites are increasing their ULP price to 161.9...
Consumer Protection
Media release
13 May 2019
With Commissioner for Consumer Protection David Hillyard Winter is coming and we’ve got an important energy safety message to share about gas heaters. You could be putting your health and your family’s health at risk if you don’t follow this advice. Gas heaters are an effective way to keep warm but if they are faulty, poorly maintained or misused they can leak carbon monoxide (CO) gas, which can...
Consumer Protection / EnergySafety
Media release
09 May 2019
A Malaysian international student studying in Perth has lost $13,782 to a phone scam after she was threatened with having her visa cancelled and being deported. The scammers, pretending to be from the Immigration Department, cold-called her and demanded she pay the money immediately to avoid arrest, instructing her to pay by purchasing Google Play cards at Aldi supermarkets. After purchasing the...
Consumer Protection
Media release
09 May 2019
Consumer Protection is warning the WA community not to deal with the seller of food vans and trailers who has accepted more than $70,000 from small business operators but has failed to supply them or provide refunds. Cody Raymond Williams , sole Director of CLC Group Pty Ltd trading as CLC Fabrications (unregistered) , has taken deposits and, in some cases, the full amount from six people who...
Building Commission / Consumer Protection
Media release
06 May 2019
The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 156.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 May 2019, most Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 23 cpl). Most BP and Caltex sites are increasing their ULP price to 163.9 cpl,...
Consumer Protection
Media release
06 May 2019
A photographic business that specialises in taking photos of new-born babies is the subject of a Consumer Protection public warning following complaints about unacceptable delays in supplying the images to parents. Nine complaints have been lodged against Melissa Sheed Photography of Aubin Grove with some of the parents waiting for more than a year to receive the photos of their babies. The...
Consumer Protection
Media release
03 May 2019
Consumer Protection and the WA Police Force are alarmed at the high number of incidents of home owners utilising the services of unlicensed security installers, and may be unknowingly inviting criminals into their home. These possibly dodgy businesses and individuals advertise their services on websites such as Gumtree as well as on social media, offering to install alarm systems, CCTV cameras,...
Consumer Protection
Media release
02 May 2019

Pages