Western Australians are being urged to be vigilant of payment redirection scams with losses this year already exceeding figures from 2023.

The cooler weather has finally arrived and this usually means staying warm by using products like heaters, wheat/heat packs, hot water bottles and electric blankets, or even sitting near a cosy fire. Consumer Protection is reminding people there are safety risks with many winter products and if not careful, they could pose a fire hazard to your home. Winter is also a time to be aware of mould in...

A zero-tolerance approach continues to be taken towards ticket scalpers ahead of the upcoming Ultimate Fighting Championship (UFC) 305 event, as 16 individuals were fined $2,000 each for re-selling tickets to last November’s Coldplay concerts at illegal mark-ups.

Stronger regulation of Short-Term Rental Accommodation (STRA) in Western Australia has begun, with the opening of a new register that will allow regulators and communities to keep track of the short stay sector for the first time.

As a national ban on engineered stone approaches, Consumer Protection is urging affected homeowners to be aware of their rights and avoid signing new contracts to have the product installed. From 1 July 2024, the supply or installation of engineered stone – commonly used to make kitchen and bathroom benchtops – will be banned in all states across Australia to protect workers from the risks of silicosis, an irreversible lung disease.

On average, more than 30 Australians die each year, and over 6,000 are hospitalised with injuries, from ladder falls. The injuries can be serious and life altering with people suffering fractured limbs, spinal cord damage and severe brain injuries. Sadly, the majority of people killed or injured were men aged over 45 years. Consumer Protection’s Product Safety team are urging people to make...

Used car buyers now have more confidence that the vehicles for sale from dealers are safe and reliable, with new regulations taking effect that help protect consumers from making a purchase they may later regret. As of 7 June, motor vehicle dealers in Western Australia must disclose to prospective buyers whether a vehicle under 15 years old is a repairable write-off.

The number of consumer complaints relating to studio photography businesses has risen sharply in 2024, prompting Consumer Protection to issue a warning.

Used car buyers now have more confidence that the vehicles they purchase from dealers are safe and reliable, with new regulations taking effect that tighten-up sales of written-off vehicles.

A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.

Consumer Protection is urging Western Australian families to avoid doing business with an au pair placement provider that has allegedly taken $37,219 from unhappy customers.