Tenant

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If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, Consumer Protection may be able to help you sort things out in a more structured way. In...
Having problems with renting a home?
If you are renting a home (as a tenant), or renting out an investment property (as a lessor/landlord), you have a variety of rules, rights and responsibilities. The following links will give you the information to help you understand renting laws and avoid common renting pitfalls. make sure you are...
Types of rental accommodation
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy
What is the difference between a tenant and a boarder/lodger? Firstly, it matters whether you are a tenant OR a boarder/lodger because your rights are different and protected under different laws. It is not always easy to determine whether a person is a boarder/ lodger, or a tenant/sub-tenant as it...
Types of rental accommodation
Whether you are a lessor / landlord or tenant - you should make sure you do your homework before signing a rental agreement. Tenants Make sure the property meets your day-to-day needs. Ask yourself: Can you pay the rent and still have money to live? Is it close to shops, schools or public transport...
Beginning a tenancy
There can be confusion about the difference between retirement villages and residential / caravan parks . In terms of appearance and services, the two may be very similar. The main differences relate to the type of ownership and occupancy arrangements, the permanency of tenure and the protections...
Types of rental accommodation

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Publications

New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
04 Dec 2023
New legislation will be coming into effect on 14 May 2018 which will require all workers performing work for reward at “domestic-type” premises, turn off all sources of electricity by opening the...
WorkSafe
Guidance note
05 Jul 2018
Department of Housing tenants
Consumer Protection
Information
18 Apr 2018
Minimum levels of security - residential tenancy laws
Consumer Protection
Guidance note
06 Apr 2020
Guide to new reforms for retirement villages
Consumer Protection
Guide / handbook
18 Apr 2018
Flowchart guides to time caps on recurrent changes - residential premises permanently vacated BEFORE 1 April 2014 (retirement villages) Flowchart guides to time caps on recurrent changes -...
Consumer Protection
Fact sheet
03 Jul 2019
Landlords can get information about their rights and responsibilities from Consumer Protection. Common questions are answered below and contact details are on this factsheet. Common questions My...
Consumer Protection
Fact sheet
14 Apr 2019
Information for tenants Consumer Protection can help with renting questions – contact details are provided on this factsheet. Common questions The house has been destroyed. What happens to my lease?...
Consumer Protection
Fact sheet
14 Apr 2019
24 November 2017 As summer approaches it’s time to consider if the pools and spas in rental properties conform to safety requirements. Pools and spas must be appropriately fenced according to the...
Consumer Protection
Bulletin
28 Nov 2017
24 November 2017 As summer approaches it’s time to check that the pool or spa at your rental property conforms to safety requirements. The pool or spa must have appropriate safety barriers according...
Consumer Protection
Bulletin
28 Nov 2017

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Announcements

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019
New tenancy laws to assist Western Australian renters affected by family and domestic violence are now in force. The new laws allow a tenant to end their tenancy with as little as seven days' notice if they or their dependants are impacted by family and domestic violence, even if the perpetrator is not named on the lease. There is no need to go to court and a new Consumer Protection form can be...
Consumer Protection
Media release
15 Apr 2019
Consumer Protection is warning landlords who manage their own rental properties in WA to comply with their legal requirements under the Residential Tenancies Act or face being prosecuted. The warning follows a court case on 21 March 2019 in the Perth Magistrates Court where landlord Mark Alasdair Adam , formerly of Bayswater but now residing in Sydney, was convicted in his absence and fined $10,...
Consumer Protection
Media release
28 Mar 2019
Now summer is officially over, our attention may soon turn to gas heaters and other gas appliances in the home. A recent safety alert affecting four popular gas heaters is a timely reminder that any gas equipment should be used and maintained correctly to avoid potentially dangerous consequences. Along with our colleagues at Building and Energy (formerly Energy Safety ), Consumer Protection is...
Consumer Protection
Media release
14 Mar 2019
Moving house is an activity guaranteed to set the stress levels soaring, so it helps to know how to avoid potential nasty surprises when engaging the services of a furniture removalist. Whether you’re moving down the street or across the country, it is a time-consuming and often expensive exercise dreaded by most. A moving ‘to-do’ list can seem endless. Not only do you need to find a new place to...
Consumer Protection
Media release
07 Mar 2019
A national safety alert has been issued for four open-flued gas heaters that, under certain circumstances, may produce too much carbon monoxide – potentially causing serious health risks to users. Building and Energy (formerly Energy Safety ) is urging owners of these gas heaters to stop using them immediately. The safety alert applies to: Regency i31 (purchased after 1 January 2010) supplied by...
Building and Energy
Media release
12 Mar 2019
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or unpaid water bills or rent. Bond money is held in trust for the duration of a tenancy and must be lodged by the landlord or property manager with the Bond Administrator at Consumer Protection within 14 days of receiving it...
Consumer Protection
Media release
01 Mar 2019
A prominent Aboriginal artist has produced a painting to signify positive changes to WA tenancy laws, which will allow renters who’re experiencing family violence to end a lease quickly to leave for safety or have an alleged perpetrator removed from a tenancy agreement. Under the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018, which was passed in Parliament last night (19...
Consumer Protection
Media release
20 Feb 2019
The McGowan Government's new tenancy laws to better protect tenants experiencing family and domestic violence have passed through State Parliament. The passage of the Residential Tenancies Legislation Amendment (Family Violence) Bill will provide more options and greater support for those experiencing family and domestic violence. The amendments are aimed at giving the victim better choices,...
Consumer Protection
Media release
20 Feb 2019
Consumer Protection and the Department of Communities are joining forces to target landlords who fail to lodge tenancy bonds that were provided through a rental assistance program. Under the Bond Assistance Loan Scheme offered by the Department of Communities, eligible Western Australians can apply for an no interest and fee free loan to cover ingoing property costs (including all or part of the...
Consumer Protection
Media release
06 Feb 2019

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