Property industry

Publications

Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
Consumer Protection
Form – notification
24 Jul 2024
On 1 July 2013, changes to the Residential Tenancies Act 1987 (the Act) and the Residential Tenancies Regulations 1989 came into force. These frequently asked questions are designed to assist you in...
Consumer Protection
Fact sheet
02 Dec 2019
Checklist and Report on Proactive Visit to
Consumer Protection
Checklist
30 May 2014
This publication provides general information and explains the law in simple language. It is not a substitute for the relevant legislation. You should get expert or legal advice about your particular...
Consumer Protection
Brochure
01 Sep 2017
When transferring management of a rental property, the new managing agent should receive the following: Transfer of rental management checklist Provided Items to be provided to new manager Original...
Consumer Protection
Checklist
09 Jul 2018
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state.The visits aim to ensure the laws are followed,help educate what the laws...
Consumer Protection
Fact sheet
11 Oct 2019
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
06 Jan 2021
Notice to vacate from Mortgagee to Tenant Form 14
Consumer Protection
Form – notification
25 Jul 2024
NOTE: This form is ONLY to be used if not less than 14 days notice of breach of the agreement to pay rent (Form 21) has been given.
Consumer Protection
Form – notification
29 Jul 2014
Application for Disposal of Tenant Compensation Bond to Lessor Form 16
Consumer Protection
Form – application
25 Apr 2014

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