Landlord / lessor

Topics

We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
Arrive for court before the listed hearing time. Let the court orderly located in the courtroom know you are there and follow their direction for where you are to wait. A hearing can proceed without you if you do not show up or if the orderly does not know you are there. There may be other matters...
Having problems with renting a home?
Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition...
Security, safety, maintenance and entry rights
If the case is listed for trial, the magistrate or registrar will make programming orders beforehand. Programming orders indicate what you need to do to prepare for trial, such as writing and filing a witness statement. Failure to comply with any programming orders may prevent you from presenting...
Having problems with renting a home?
You should understand the section(s) of the Act your case relates to. You should read the Act or seek general advice from the department. You can can seek private legal advice. Some tenants can also obtain legal advice from a Community Legal Centre . Dedicate sufficient time to the preparation of...
Having problems with renting a home?
All applications to the Magistrates Court must be made online using the Electronic Document Lodgement Service. Supporting documents must also be submitted electronically before the court date via the eCourts Portal (eCourts). An exemption to this rule can sometimes be obtained by contacting the...
Having problems with renting a home?
A glossary for residential tenancies Assign the premises : To transfer rights to occupy the premises and associated responsibilities to another person. Bond: Money paid by the tenant and held by the Bond Administrator as security against damage to the premises. Breach of agreement: The breaking of...
Renting tools
As a lessor/landlord or tenant you will need to know your rights and responsibilities. The following publications and forms provide you with all the information you need to help you manage your tenancy. Forms and publications Forms and notices Notices and forms Please also refer to our Counting...
Renting tools
If disputes about rental property issues cannot be resolved privately or by using Consumer Protection’s free conciliation service, you may need to apply for an order from the Magistrates Court of Western Australia (Magistrates Court). It is important for all parties to keep detailed records...
Having problems with renting a home?

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Publications

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • Serving notice to co-tenants • Storing keys and documents • Managing tradespeople • When a perpetrator...
Consumer Protection
Bulletin
21 Aug 2019
30 July 2019 How a mortgagee repossession would affect your tenants If you have failed to keep up with the mortgage payments for your rental property, the mortgagee (the bank, credit union etc.) may...
Consumer Protection
Bulletin
30 Jul 2019
New family and domestic violence tenancy resources Flowcharts for landlords and tenants When a tenant wants to leave a rented property due to family and domestic violence there are certain procedures...
Consumer Protection
Bulletin
04 Jul 2019
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 A tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to family and domestic...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 When the Court orders termination of perpetrator tenant’s interest in a lease on grounds of family and domestic violence Landlords and property managers can use...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 Landlords and property managers can use this flowchart to assist with managing notifications and date counting when a tenant leaves due to family and domestic...
Consumer Protection
Information
17 Jul 2020
Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a tenant that they have breached agreement terms and remedy is sought...
Consumer Protection
Information
26 Jun 2019
Flowchart last updated 22 July 2020 Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a tenant that unless they pay...
Consumer Protection
Information
22 Jul 2020
30 May 2019 Family and domestic violence tenancy laws Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential tenancy...
Consumer Protection
Bulletin
04 Jun 2019

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Announcements

Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...
Consumer Protection
Media release
06 Mar 2020
Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged. Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding. Commissioner for Consumer Protection Lanie...
Consumer Protection
Media release
28 Feb 2020
UPDATE 20/04/2021: After Consumer Protection reported on the outcome of this case on 27 February 2020, Christina Cramphorn successfully applied for the judgement to be set aside on the basis that she was not present when the case was heard by the Rockingham Magistrates Court. A re-trial was held on 25 March 2021 and Ms Cramphorn again failed to attend and Magistrate Andretich accepted that she...
Consumer Protection
Media release
27 Feb 2020
Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019
With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019
The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and was ordered to pay back the $1,400 bond to his tenant. Ive Cvitan of Darch entered into a rental agreement with the tenant in May 2017 when the $1,400 bond was paid and a receipt was issued, however Mr Cvitan did not provide the tenant with...
Consumer Protection
Media release
10 Dec 2019
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019
New laws supporting children’s safety have come into force for tenants who are now allowed to fix furniture to the walls of their rental home and the landlord can only object in limited circumstances. Changes to the Residential Tenancies Act aim to prevent injuries and deaths caused by furniture and electronic equipment such as TVs falling on top of young children. On average since 2001, one...
Consumer Protection
Media release
02 Dec 2019
With Commissioner for Consumer Protection David Hillyard It’s been more than 10 years since Western Australia’s tenancy laws were reviewed and times have certainly changed. So, Consumer Protection is set to review the Residential Tenancies Act 1987 and we are going to want to hear from you. The high cost of owning a home means more people in WA are renting. Meanwhile people with investment...
Consumer Protection
Media release
14 Nov 2019

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