Home buyer / owner

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Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations
Portable pools can pose a safety risk, especially for children under the age of five, because they are: not usually fenced and not completely emptied after use. Pool fencing laws apply to pools, including portable pools 300mm (30cam) deep or more. Adults should always actively supervise children...
Home safety
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Sue Ellery MLC , Minister for Finance; Commerce; Women's Interests, Leader of the Government in the Legislative Council, are available from the Government Media Office page ...
About us
Consumer Protection provides a variety of online resources: Online complaint form – use this form for property related disputes and complaints regarding goods or services purchased in or from Western Australia WA ScamNet – profiles the most prevalent scams targeting Western Australians and provides...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
The online licence search can help you find a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent, debt collector or charity. How to use the online licence search Search by number: You can check if a licence number is still valid. Type the number...
Licence and registration search

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Publications

The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
Publication last updated 7 April 2021 Buying a property to rent out is a popular form of long-term investment in Australia. Before deciding to take on a rental property you should consider its value...
Consumer Protection
Fact sheet
07 Apr 2021
Before you buy a home, it is recommended that you have a timber pest inspection report. The following information explains the law but does not substitute the legislation. You should get expert or...
Consumer Protection
Fact sheet
09 Jan 2024
In July 2016 asbestos was found in composite roof panels at the new Perth Children’s Hospital. The roof panels were imported from China and classified as “asbestos free”, but testing by a National...
WorkSafe
Alert
08 Jan 2024
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
Building and Energy
Fact sheet
09 Jul 2024
Make sure you use a licensed gas fitter whenever you have gasfitting work done. Is your gasfitter licensed? Make sure you use a licensed gas fitter whenever you have gasfitting work done. In Western...
Building and Energy
Brochure
13 Aug 2019
This brochure provides general information about buying and selling property by way of offer and acceptance. Scope of this publication This publication provides general information and explains the...
Consumer Protection
Brochure
04 Nov 2021
Please use one of the online forms listed below to complete and print the form/s. If you are unable to use the online system then you can download and complete the pdf form on this page. Lodgement of...
Consumer Protection
Form – application
21 Jul 2023

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Announcements

Replacement roofs are over-represented regarding wind damage Investigation reveals inadequate tie-downs and absent building permits Building and Energy has published a re-roofing guide for home owners Following several cases where replacement roofs have dangerously lifted off in WA, the State’s building regulator is warning that suitable supports and expertise are essential when changing a roof...
Building and Energy
Media release
28 Jul 2021
Western Australia’s residential property market is booming right now, so house-hunters may be feeling some pressure to buy now to avoid missing out in future. While it might be a seller’s market, we would urge buyers to avoid making hasty decisions they might later regret by doing their own research, asking lots of questions and seeking professional advice. There is no mandatory cooling-off...
Consumer Protection
Media release
22 Jul 2021
Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021
Retirement villages are an important part of available housing options as we get older and Consumer Protection is keen to get your feedback about proposed reforms to legislation. We recently released the final consultation paper in Stage Two of the retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to make a submission. You can provide...
Consumer Protection
Media release
15 Jul 2021
Building Services Board’s $3,000 fine follows a SAT order to pay $20,000 Patio and alfresco project had 11 areas of defective work Value of work understated by almost $20,000 in building permit application The Building Services Board has fined a Duncraig building practitioner $3,000 after he carried out faulty patio work and provided incorrect details on a permit application. At its June meeting...
Building and Energy
Media release
22 Jun 2021
Planned changes for better regulation of private swimming pool fences Building and Energy’s decision paper follows an in-depth review and consultation Preparation work underway including draft amendments to Building Regulations Building and Energy has outlined 16 ways that the State Government intends to improve the regulatory requirements for private swimming pools and their safety barriers in...
Building and Energy
Media release
15 Jun 2021
Western Australia’s building regulator is reminding builders and their clients that any increases in the price of a home building contract must comply with legislation. The guidance from Building and Energy follows a sharp rise in enquiries from home owners about unexpected price increases to their fixed-price home building contracts, as well as about delays to building work. Building and Energy...
Building and Energy
Media release
10 Jun 2021
Building a new home can be an exciting time, but many Western Australians going through the process right now may be facing unexpected price rises and construction delays. To help set the record straight on when prices can and cannot be increased, our colleagues at Building and Energy have published a new guide outlining what builders and their clients need to know about home building contract...
Building and Energy
Media release
03 Jun 2021
Now that Cyclone Seroja has come and gone, many regional Western Australians will be assessing the damage and counting the cost of the destruction left in its wake. One of the first steps to be taken if your property has been damaged in a natural disaster like this is to check what your insurance policy covers for storms and floods. The Australian Securities and Investments Commission’s...
Consumer Protection
Media release
16 Apr 2021
Building and Energy officers providing on-ground support in the Mid West. Residents urged to be cautious when using generators, gas equipment and other portable appliances. Avoid DIY repairs to electrical, gas and plumbing infrastructure. WA’s energy safety regulator is sharing key electrical and gas safety advice for people in cyclone-affected areas who may be using portable equipment or...
Building and Energy
Media release
15 Apr 2021

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