Consumer

Announcements

The 26 th annual WAITTA INCITE Awards were held on the 16 th June 2017. The awards recognise local talent, products and technologies that help industry and government operate more efficiently. Energy Safety won the most effective Government solution award for eNotice, a web-based solution for the gas and electricity industry in WA for lodging work notices. With over 400,000 paper forms completed...
Building and Energy
Department News
03 Jul 2017
With Acting Commissioner for Consumer Protection David Hillyard If you’re a parent or carer, it’s highly likely you’ve heard all about, or seen too much of, ‘fidget spinners’. Alternatively, you may have noticed the novelty items for sale online or at stalls in shopping centres and we know there are also promotional giveaways where you get them for free. For anyone who isn’t sure what they are,...
Consumer Protection
Alert
16 Jun 2017
The Map of Bush Fire Prone Areas 2017 (the Map) that comes into effect on Thursday 1 June 2017, is now available from the Department of Fire and Emergency Services (DFES) website. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be coloured pink on the Map, with ‘new’ bush fire prone areas...
Building and Energy
Department News
02 Jun 2017
Residential building work over $20,000 must be covered by home indemnity insurance (HII) which protects owners against the risk of losing the deposit or other financial loss if the builder cannot complete the work or meet a valid claim for faulty or unsatisfactory building work because of a ‘relevant circumstance’ exists in relation to the builder. A relevant circumstance can occur if: the...
Building and Energy
Department News
22 May 2017
A product recall has been issued for the Rinnai Symmetry inbuilt gas log effect space heater, models RDV3610ETR and RDV3611ETR. It has been identified that under some circumstances the mesh guard may separate from the front of the heater and there is also a remote possibility of glass breakage resulting in a risk of injury. Other Rinnai models are not affected. If you have one of the affected...
Building and Energy
Alert
15 May 2017
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection WA is a proud supporter of Fraud Week, which this year starts on the 15 th of May and aims to help social media users learn how to spot a scam. Social media profiles often display a lot of personal information, such as your photos, where you have been lately, a record of life events, who you’re connected to and...
Consumer Protection
Department News
12 May 2017
With Acting Commissioner for Consumer Protection David Hillyard Puppy scammers have been getting their claws into the money of pet-buyers in Western Australia for years. The scammers also use kittens, birds and other popular animals as bait. Sadly the animal never arrives and Consumer Protection has received reports of monetary loss from many heartbroken would-be pet owners. Advertisements can be...
Consumer Protection
Department News
23 Feb 2017
When we hear about a tragedy – from a bush fire or floods to someone badly injured by a coward’s punch or deaths in a terrorist attack – it’s normal to want to help those affected and giving or collecting money may seem the most practical way to do so. But cautionary tales from donors and collectors highlight the importance of our charity licensing laws. Consumer Protection is here to help people...
Consumer Protection
Department News
16 Feb 2017
With Acting Commissioner for Consumer Protection David Hillyard A number of residential building companies have collapsed in WA in recent months prompting Consumer Protection to reissue advice to off-the-plan property buyers. One of the biggest risks for anyone purchasing a home and land package or a yet-to-be-built house, unit or apartment within a development, is the prospect of it not going...
Consumer Protection
Department News
02 Feb 2017
With Acting Consumer Protection Commissioner David Hillyard Consumers suffering allergic reactions to sunscreen or burns when wearing it have been reported in the media recently, so it seemed timely to provide some tips for buyers and users. We’re not skin specialists or cancer experts at Consumer Protection, which means we’ve sourced information from WA’s Department of Health and The Australian...
Consumer Protection
Department News
25 Jan 2017

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