Consumer

Announcements

The 2018 edition of the Map of Bush Fire Prone Areas (the Map) comes into effect on Friday 1 June 2018. The Map will be available on the Department of Fire and Emergency Services (DFES) website on the afternoon of Thursday 31 May 2018. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be...
Building and Energy
Department News
31 May 2018
Recall of Clark Rubber Be-Safe Portable Pool Fence On 17 May 2018 the Australian Competition and Consumer Commission (ACCC) issued a national product safety recall on the ‘Be Safe Portable Pool Fence’ sold exclusively by Clark Rubber between 1 December 2016 and 5 April 2018. Information about the recall is available on the ACCC’s product safety and Clark Rubber websites: https://www.productsafety...
Building and Energy
Alert
25 May 2018
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building and Energy
Department News
20 Dec 2017
With Commissioner for Consumer Protection David Hillyard The Christmas shopping period has now begun and it’s important for consumers to remember a few key tips to ensure they actually get what they pay for when buying gifts for family and friends. Many post-Christmas complaints received by Consumer Protection relate to gifts bought online that don’t arrive on time, so it’s important to confirm...
Consumer Protection
Media release
12 Dec 2017
Consumer Protection has been advised by the promoters that this Sunday’s “Earthcore in the Park” event at Mulberry on Swan near Perth has been cancelled, so ticketholders should be offered a refund. Ticketholders who purchased tickets via credit card should immediately contact their credit card provider or bank to apply for a charge back . Those who purchased tickets via PayPal should contact...
Consumer Protection
Alert
28 Nov 2017
A product recall has been issued for the Active & Co Portable single burner stove sold at Kmart stores between December 2015 and April 2017, Model Number PL-222, IAPMO Certification No. GMK10262. Due to an issue with the manufacturing of the Active & Co product there have been instances where gas leakage could occur during operation. There is a possibility of a fire or explosion occurring...
Building and Energy
Alert
14 Sep 2017
Truth in advertising Consumer Protection continues to receive a number of complaints about representations builders are making in their marketing material. The issues highlighted in this article relate to house and land packages, often where the builder does not own the land. Consumer Protection published its concerns about the advertising of house and land packages in 2013, and while industry...
Building and Energy
Department News
11 Sep 2017
On 16 August 2017 building company SRM Construction Pty Ltd (reg. BC12999) appointed Michael Joseph Ryan and Ian Charles Francis of FTI Consulting (Australia) Pty Ltd as joint liquidators of the company. The Building Commission is investigating claims that home owners may not have received a valid policy of home indemnity insurance from the builder in accordance with its obligations under the...
Building and Energy
Department News
22 Aug 2017
On 2 August 2017 building company Ravlich & Clent Constructions Pty Ltd (reg. BC13924) voluntarily appointed Shaun Boyle of DCS Advisory as the administrator of the company. Home owners who have entered into a home building work contract with Ravlich & Clent Constructions and have unfinished, faulty or unsatisfactory work should be covered by home indemnity insurance (HII). They are...
Building and Energy
Department News
04 Aug 2017
The emergence of online advertising sites, such as Gumtree, Airtasker and hipages, has made finding a tradesperson easier than ever. These websites either promote the services of a tradesperson or offer consumers a forum for requesting a task to be completed. And while these websites are a convenient way to connect with a builder, building surveyor, painter or plumber the websites do not...
Building and Energy
Department News
11 Jul 2017

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