Caravan / residential park operator

Topics

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
04 Mar 2014

Bonds forms

There are set forms which must be used to lodge, change, and release or claim a bond. Private landlords can choose between using BondsOnline or paper forms. Real estate agents must use BondsOnline. On this page: Paper forms Online PDF creator Blank bonds forms Submitting paper forms BondsOnline...
Bonds
25 Feb 2014

Abandoned rental property or park home

WATCH
Tenants sometimes abandon or leave a property without providing any notice. Before a landlord or park operator take any action, it is a good idea to check if the tenant has actually left. The tenant may have gone on holidays, into hospital, prison, or a residential/aged care facility. If you cannot...
When a tenancy ends
24 Feb 2014

Selling a park home

How to go about selling your home A tenant who wishes to sell their park home while it is in place at a residential park must first advise the park operator. A tenant may decide to appoint an agent. A ‘for sale’ sign may be displayed, but it must comply with any terms of the tenancy agreement or...
Ending a tenancy
17 Feb 2014

Ending a residential park tenancy

Information about ending a residential park tenancy There are a number of circumstances where either the park operator or the tenant will want to end a long-stay agreement. Different rules apply depending on who is ending the agreement, their reason and the type of long-stay agreement involved. The...
Ending a tenancy
17 Feb 2014

Bonds and start up fees

What bond and start-up fees can be charged in a long-stay tenancy? Start up fees Park operators can only ask for money relating to rent and a bond at the start of a tenancy. There are no other upfront fees, apart from a refundable option fee, that can be charged prior to the tenancy. Rent No more...
Site agreements
12 Feb 2014

Managing site agreements

Park operators must provide prospective long‑stay tenants with the following disclosure documents: a copy of the proposed agreement, whether for a fixed or periodic term for on-site home or site only arrangement; a disclosure statement; a copy of the information booklet on park living ; a copy of...
Site agreements
12 Feb 2014

Renting with pets

In most cases, tenants can keep a pet but they must get their landlord’s permission first. A landlord can ask the tenant to pay a pet bond. Assistance animals A pet means any animal except an assistance animal. Assistance animals are trained to help a person with a disability and do not count as...
Beginning a tenancy
12 Feb 2014

Releasing or claiming a bond (Bond disposal)

A simpler way is coming in 2025: Commissioner decisions A landlord or tenant will be able to apply for a Commissioner determination. The bond claim is reviewed and a decision made on how it will be paid out, without having to go to Court. Bond money is returned to tenants at the end of their...
Bonds
12 Feb 2014

Changing a bond (Bond variation)

A security bond may need to be changed when there is a change in: Rent - rent increase may also mean the tenant has to top up the bond Property ownership Managing agent Tenants in a shared house On this page: Bond top up Change of owner or agent Change of tenant in a share house. Bond top-up A bond...
Bonds
12 Feb 2014

Pages

Publications

COVID-19 coronavirus guide for workers: Looking after your mental health

While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
16 Sep 2022

COVID-19 coronavirus guidance for PCBUs: Looking after worker mental health

It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
04 Dec 2023

What to do if a worker has COVID-19

READ
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
WorkSafe
Information
23 Sep 2021

Proposed reforms to retirement villages legislation in WA - Consultation Regulatory Impact Statement 2 - Operator management responsibilities

READ
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Consultations / public comment
14 Aug 2024

Update to family domestic violence regulations - Residential parks bulletin issue 12

29 November 2019 In this issue:​ Update to Family and domestic Violence regulations Update to family domestic violence regulations From October 2019 the regulations to the Residential Parks (Long-...
Consumer Protection
Bulletin
14 Aug 2024

Requirements for a Park Liaison Committee - Residential parks bulletin issue 11

8 October 2019 Requirements for a Park Liaison Committee The Residential Parks (Long stay Tenants) Act 2006 (Parks Act) provides that park operators have a responsibility to take all reasonable steps...
Consumer Protection
Bulletin
14 Aug 2024

Clarifying family and domestic violence tenancy law concerns - Residential parks bulletin issue 10

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality vs. disclosure when...
Consumer Protection
Bulletin
14 Aug 2024

Illegal drug activity in homes - Residential parks bulletin issue 9

30 July 2019 New! Information and resources regarding illegal drug activity in homes Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate...
Consumer Protection
Bulletin
30 Jul 2019

Family and domestic violence tenancy preparedness & Tax time scams - Residential parks bulletin issue 8

Family and domestic violence tenancy preparedness Protecting tenant privacy during reference checks Preparation is key to properly handling a tenancy situation impacted by family and domestic...
Consumer Protection
Bulletin
14 Aug 2024

On-site tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

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