Contact Consumer Protection
Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
See all Consumer Protection office locations
Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed.
We would like to thank all stakeholders who provided feedback during the consultation period of the retirement village reform process. You can view the CRIS 1-4 papers on the Retirement village law reforms 2019 - 2021 website page.
You can register via email to receive further updates on the reform process.
If you have any queries about the reform process please e-mail Consumer Protection WA.
Your feedback is being sought on proposed reforms to the retirement village laws in Western Australia.
Over the last decade, residents and industry stakeholders have made a significant contribution to revising retirement village laws in Western Australia.
In November 2010 a comprehensive review of retirement village laws in Western Australia was completed, resulting in the Statutory Review of Retirement Villages Legislation Final Report, November 2010 (Final Report). The Final Report details over 100 recommendations for reform.
The first stage of reform saw the implementation of recommendations focused on increasing transparency in retirement village contracts. Those reforms aimed to help consumers better understand retirement village contracts and financial arrangements.
This current consultation process represents the second stage of reforms to the retirement village laws.
The outstanding recommendations from the Final Report have been grouped in categories to deal with common issues and themes. New issues that have emerged since the original review have also been incorporated. A consultation paper will be released for each category allowing you and all stakeholders to comment on any issues of interest or concern.
The first paper has been released and focuses on improving consumers’ understanding of retirement villages (RVs) including:
Later stages will examine issues such as:
Stakeholder feedback will be reviewed and analysed to assess the regulatory impact of the proposed reforms. This will enable Consumer Protection to make informed recommendations via a Decision Regulatory Impact Statement (DRIS) to Government.
This is an extremely important time for the retirement village industry with significant changes to legislation being considered. Your feedback will assist the Government in making a decision on the recommendations, so it is vital that you participate in this consultation process.
Write us by email at consultations@demirs.wa.gov.au
Or by post to
Retirement Villages Consultation
Department of Energy, Mines, Industry Regulation and Safety
(Consumer Protection Division)
Locked Bag 100
EAST PERTH WA 6892
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