26 March 2021

In this issue:

• COVID-19 licence and registration fee discounts end on 31 March 2021
• Delays in obtaining national police checks

End of COVID-19 licensing fee discount

The COVID-19 economic and health relief package providing a discount on licence fees will come to an end on 31 March 2021. From 1 April 2021, these fees will revert back to their pre-COVID-19 amounts.

You will be eligible for the discounted fee if we receive your application on or before 31 March 2021. If we receive your application on or after 1 April 2021, the full fee will apply.

Information about the different fees is available on our licence fees and forms page.

Planning ahead may save application woes

Consumer Protection is aware it may take up to one month for applicants to receive their national police check from the third-party provider. It’s important that applicants plan ahead with their licence applications.

We send courtesy reminders via SMS and email about renewing your triennial certificate three months before it expires. Keep your contact details up to date so you don’t miss out.

With renewal applications, you should allow sufficient time for us to process your complete application before your triennial certificate expires. This will ensure you always have a valid certificate.

Remember, these police checks are valid for up to three months. You can start the process of obtaining one at least two months before submitting your complete licensing application.

To help reduce any potential delays in processing your licensing application, use one of the 26 approved providers to obtain your check. The list of approved providers and check types are available on our website.

As part of your licensing application process, you should factor in the approved providers’ timeframes for the police check.

More information about licensing processes and application forms is available on our website.