Real estate agents and property managers must issue a bond receipt and keep records of bonds.
Bond receipts and records
Receipt:
When a tenant pays a bond by electronic transfer, the agent must issue a receipt to the tenant immediately upon receiving payment. The receipt must include the:
date on which the bond was received;
name of the person paying the bond;
amount paid; and
address of the rental premises.
Record:
Must include the information contained in the receipt. As there are additional requirements for record-keeping under the Real Estate and Business Agents Act (1979), the record of a bond payment made by electronic transfer must include:
a number or letter, or a combination of both, in consecutive order that allows the record to be uniquely identified;
the date on which the bond was received;
the name of the person paying the bond;
the amount paid;
the address of the rental premises; and
a brief description of the purpose of the payment.
Residential tenancy bond paid by other method receipts and records
Receipt:
The agent must issue a receipt to the tenant immediately upon receiving payment. The receipt must include:
the heading ‘Trust Account Receipt’;
the business name of the agency and the name of the agent in charge of the agency as recorded in the real estate agent’s register;
a number or letter, or a combination of both, in consecutive order that allows the receipt to be uniquely identified;
the date on which the bond was received;
the name of the person paying the bond;
the amount paid;
the address of the rental premises;
a brief description of the purpose of the payment; and
if the receipt is hand-written, the name of the person receiving the money evidenced by the signature of that person.
Record:
Can be a duplicate copy of the receipt as it must also include all the information contained in the receipt.
Residential Parks bond paid by electronic transfer receipts and records
Receipt:
A real estate agent that receives a bond from a long-stay tenant by electronic transfer does not have to issue a receipt.
Record:
If the real estate agent does not issue a receipt as the money was received by electronic transfer, the record must include:
a number or letter, or a combination of both, in consecutive order that allows the record to be uniquely identified;
the date on which the money is received;
the name of the person paying the money;
the amount of money received; and
a brief description of the purpose of the payment.
Residential Parks bond paid by other method receipts and records
Receipt:
The real estate agent must immediately issue a receipt that contains the following information:
the heading ‘Trust Account Receipt’;
the business name of the agency and the name of the agent in charge of the agency as recorded in the real estate agent’s register;
a number or letter, or a combination of both, in consecutive order that allows the receipt to be uniquely identified;
the date on which the money is received;
the name of the person paying the money;
the amount of money received;
a brief description of the purpose of the payment; and
if the receipt is hand-written, the name of the person receiving the money evidenced by the signature of that person.
Record
The record for a bond paid by a method other than electronic transfer can be a duplicate copy of the receipt as it must also include all the information contained in the receipt.