The resident’s contract will outline whether the operator or the resident is responsible for certain maintenance and replacement of items in the village.

A resident’s recurrent charges usually funds the maintenance of the village. Replacement of any capital items is usually the responsibility of the village operator.  

It is important for prospective residents to check if their contract requires them to pay for the maintenance and replacement of capital items in their unit, such as ovens and air conditioners.

Resident’s rights and responsibilities 

The resident contract covers the responsibilities the resident has to their property and common areas.

Generally a resident must:

• keep their home clean and tidy to deter pests or health issues
• maintain their private garden or balcony spaces

A resident should check their contract before they:

• organise internal repairs of minor issues such as dripping tap, replacing a light bulb or loose door handle
• Install safety devices for mobility e.g. handrails in shower and toilet
• paint the interior of their unit
• instal safety devices on televisions to walls, book shelves or hooks for pictures

If a residents wants to make a major change to the home, they may need to ask permission from the operator first. For example, replacing flooring or creating an open plan unit by removing a wall between a kitchen and lounge area.