Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 149.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 August 2018, all metropolitan Coles Express sites are increasing their ULP price to 159.9 cpl (a hike of 22 cpl). Most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites...

Consumer Protection

Media release

27 Aug 2018

Fine for Broome real estate agent after employee makes unauthorised withdrawal (Anthony J Hutchinson Pty Ltd / Hutchinson Real Estate)

A Broome real estate agent was fined $6,000 by the State Administrative Tribunal (SAT) on 10 August 2018 for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust account. Anthony J Hutchinson Pty Ltd , trading as Hutchinson Real Estate , was also required to pay $500 in costs after admitting that he failed to exercise due skill, care and...

Consumer Protection

Media release

23 Aug 2018

Commissioner's Blog: How to make a complaint

Consumer Protection regularly reminds consumers in Western Australia about their rights and the regulations in place to protect them, but what happens when you actually need to make a formal complaint about a retailer or business? The first step in the process is always to approach the trader and attempt to get a remedy for the issue. We have a handy checklist on our website to guide you through...

Consumer Protection

Media release

29 Mar 2018

'Bikini Girls Massage' operators permanently restrained

Originally issued Tuesday, 25 January 2011 The Supreme Court of WA has ordered that the operators of ‘Bikini Girls Massage’ be permanently restrained from carrying on any unregistered business in Western Australia and from placing misleading recruitment advertisements in WA. The Commissioner for Consumer Protection launched the legal action to stop Mr Bon Levi and Mr Colin Burton from further...

Consumer Protection

Media release

25 Jan 2011

$17,100 penalty for 'Bikini Girls Massage' operator

Originally issued Thursday, 2 September 2010 An operator of the infamous WA business formerly known as ‘Bikini Girls Massage’ has been fined $12,100 and ordered to pay $5,000 in costs after admitting more than 40 breaches of fair trading and business name laws. Mr Bon Levi appeared at the Magistrates’ Court of Western Australia today for what was due to be the start of a trial but what was...

Consumer Protection

Media release

02 Sep 2010

Maximum fine for operator of 'Bikini Girls Massage'

Originally issued Tuesday, 17 August 2010 The Perth Magistrates Court has imposed the maximum penalty against an operator of the 'Bikini Girls Massage’ business who engaged in misleading advertising. Mr Colin Burton was today fined $6,000 after pleading guilty to 11 offences under the Fair Trading Act, relating to misleading employment advertisements. He was also fined $100 for a further offence...

Consumer Protection

Media release

17 Aug 2010

'Bikini Girls Massage' ordered to stop advertising name

Originally issued Wednesday, 9 June 2010 The Supreme Court of WA has ordered the operators of ‘Bikini Girls Massage’ to cease carrying on any unregistered business and to cease placing misleading recruitment advertisements. The Commissioner for Consumer Protection launched the legal action to restrain Mr Bon Levi and Mr Colin Burton from further contravening the Business Names Act 1962 by...

Consumer Protection

Media release

09 Jun 2010

Ex 'Bikini Girls Massage' worker fined

Originally issued Wednesday, 28 April 2010 A former employee of WA’s infamous Bikini Girls Massage business has been fined $1,500 and ordered to pay $632 in Court costs, after admitting to misleading job seekers. The ex worker, who cannot be named for legal reasons, pleaded guilty to two counts of conduct liable to mislead in relation to employment - a breach of the Fair Trading Act 1987 - during...

Consumer Protection

Media release

28 Apr 2010

Legal action launched against 'Bikini Girls Massage'

Originally issued Sunday, 17 January 2010 The Commissioner for Consumer Protection has launched legal action in two Perth Courts against Bon Levi and Colin Burton, the alleged operators of the Bikini Girls Massage business, and their employee/agent Leigh Currie, alleging misleading advertising in respect of employment and breaches of business registration laws. The separate legal actions involve...

Consumer Protection

Media release

17 Jan 2010

Con man revisits old hunting ground

Originally issued Monday, 25 September 2006 Long standing con man Bon Levi, a.k.a. Roddy Farrow, Ron Frederick, Ron Heelan, Bonaldi Levi, John McCorry and ‘Ron the Con’, is targeting Perth consumers again, apparently in breach of Federal Court orders. Thought to be currently residing on the Gold Coast in Queensland, Ron the Con has been trying to snare WA consumers into his latest racket, auto...

Consumer Protection

Media release

21 Aug 2018

Government of Western Australia
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Consumer

Announcements

Avoid Perth petrol price rise

Fine for Broome real estate agent after employee makes unauthorised withdrawal (Anthony J Hutchinson Pty Ltd / Hutchinson Real Estate)

Commissioner's Blog: How to make a complaint

'Bikini Girls Massage' operators permanently restrained

$17,100 penalty for 'Bikini Girls Massage' operator

Maximum fine for operator of 'Bikini Girls Massage'

'Bikini Girls Massage' ordered to stop advertising name

Ex 'Bikini Girls Massage' worker fined

Legal action launched against 'Bikini Girls Massage'

Con man revisits old hunting ground

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