Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Fines and spent conviction for northern suburbs landscaper

An unsigned contract and an excessive deposit have cost a landscaper almost $2,800 in fines and costs, following a prosecution by the Building Commissioner. At Midland Magistrates Court last month, the man from Ocean Reef pleaded guilty to two breaches of the Home Building Contracts Act 1991 . He was granted a spent conviction and ordered to pay fines totalling $2,200 and costs of $593.80. The...

Building and Energy

Media release

15 Oct 2018

Duncraig pest controller fined $3,000 for not providing termite records (Mantis Pest Control and Jefferson Ashley Hetherington)

A Duncraig-based pest control company and its director have been fined a total of $3,000 at Perth Magistrates Court for not providing officially requested information about a termite treatment. Mantis Pest Control and its sole director and secretary, Jefferson Ashley Hetherington, did not attend court on 14 September 2018 when they were found guilty of failing to comply with a written direction...

Building and Energy

Media release

12 Oct 2018

Fine against south-west builder follows $23,000 payment – Mark Anthony Wells (BC12740) trading as Mark Wells Designs

A Cowaramup-based builder has been fined $1,500 by the Building Services Board for not complying with an order to rectify issues at a property near Mandurah. The recent penalty against Mark Anthony Wells (BC12740), trading as Mark Wells Designs, follows a separate payment of more than $23,000 last year in relation to the same property. During 2016, the owner of the Madora Bay home identified...

Building and Energy

Media release

11 Oct 2018

Scammers use cute puppy pics to lure their victims

Losses suffered by WA scam victims are mounting after they were conned into paying for puppies that don’t exist. Fake advertisements are appearing on websites, online trading sites and social media platforms that feature cute photos and cheap prices, making them irresistible to puppy buyers. So far this year 28 consumers have reported losing a total of $51,000. In 2017, 42 people reported losing...

Consumer Protection

Media release

11 Oct 2018

Fine for unlicensed motor vehicle dealer (Fadel Ali)

An unlicensed motor vehicle dealer has been fined $1,200 and ordered to pay costs of $205 by the Perth Magistrates Court after pleading guilty on 5 October 2018. Fadel Ali of Langford had bought and sold 24 motor vehicles between August 2016 and March 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said unlicensed dealing...

Consumer Protection

Media release

10 Oct 2018

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 163.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 October 2018, all Coles Express and most Caltex sites are increasing their ULP price to 167.9 cpl (an increase of between 18 and 19 cpl). Most Puma, BP and Caltex Woolworths...

Consumer Protection

Media release

08 Oct 2018

Toppling furniture Bill to be introduced to Parliament

Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...

Consumer Protection

Media release

07 Oct 2018

Concern about the cost to consumers of cancelling car contracts

Upcoming changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge will reduce from 15 per cent to five per cent. Consumer Protection is concerned about reports of significant charges being imposed by dealers on WA consumers who cancel motor vehicle purchase contracts. Under the Motor Vehicle Dealers Act, the...

Consumer Protection

Media release

02 Oct 2018

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 160.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 October 2018, all Coles Express sites are hiking their ULP price to 165.9 cpl (an increase of 20 cpl). Most Caltex sites are hiking their ULP price to 163.9 cpl, most Puma...

Consumer Protection

Media release

01 Oct 2018

Perth car dealer loses $65,000 to an invoice payment scam

A Perth motor vehicle dealership has lost $65,000 after being stung by a ‘man in the middle’ scam involving the payment of an invoice to a bank account that had been changed. The dealership recently made a purchase from a supplier and received an invoice with correct bank details. A week later an email request, sent by scammers, was received asking to direct the funds to a new bank account. The...

Consumer Protection

Media release

27 Sep 2018

Government of Western Australia
Department of Energy, Mines, Industry Regulation and Safety

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Consumer

Announcements

Fines and spent conviction for northern suburbs landscaper

Duncraig pest controller fined $3,000 for not providing termite records (Mantis Pest Control and Jefferson Ashley Hetherington)

Fine against south-west builder follows $23,000 payment – Mark Anthony Wells (BC12740) trading as Mark Wells Designs

Scammers use cute puppy pics to lure their victims

Fine for unlicensed motor vehicle dealer (Fadel Ali)

Avoid Perth petrol price rise

Toppling furniture Bill to be introduced to Parliament

Concern about the cost to consumers of cancelling car contracts

Avoid Perth petrol price rise

Perth car dealer loses $65,000 to an invoice payment scam

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