Commercial tenancy

Topics

Complaints about bullying, sexual assault or harassment

WorkSafe takes a systems based approach to the prevention of inappropriate workplace behaviours, such as bullying, harassment (including sexual harassment ) and workplace violence/aggression (including sexual assault ). WorkSafe inquiries focus on the systems in place at a workplace to prevent and...
Ask a question or make a complaint
22 Mar 2022

Modernisation of Work Health and Safety Laws - Frequently Asked Questions (FAQ)

Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Legislation, codes and guidance materials
18 Dec 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

Commissioner for Consumer Protection

WATCH
Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
29 Mar 2017

Migration of monitored fire alarms and lift phones – Important information

It is important to ensure that lift phones or monitored fire alarms that are still connected to the legacy copper network are migrated to an alternative technology (such as a mobile network or the nbn™ network with a mobile network fall-back) before 18 March 2022 to keep them working. As hard...
Plant and machinery
09 Mar 2016

Consumer Protection forms

Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
30 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Sue Ellery MLC , Minister for Finance; Commerce; Women's Interests, Leader of the Government in the Legislative Council, are available from the Government Media Office page ...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – use this form for property related disputes and complaints regarding goods or services purchased in or from Western Australia WA ScamNet – profiles the most prevalent scams targeting Western Australians and provides...
Online resources
18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
18 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

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Publications

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
12 Nov 2021

Declaration of no receipt of trust funds - Settlement agents

READ
Form last updated 6 July 2020 Who needs to complete this form? Settlement agents who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer...
Consumer Protection
Form – notification
06 Jul 2020

Application for renewal of a real estate and business agent triennial certificate

READ
Any individuals , partnerships or companies wishing to operate as real estate or business agents in Western Australia are required, under the Real Estate and Business Agents Act 1978 , to be licensed...
Consumer Protection
Form – application
31 Aug 2023

New regulations - Electricity must be switched off before entry into your roof space

READ
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
04 Dec 2023

30 month ban for real estate sales rep over unfair and dishonest conduct: Real estate industry bulletin issue 172 (March 2018)

08 March 2018 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray) A real estate sales representative who purported to work for a Wanneroo real estate agency after...
Consumer Protection
Bulletin
09 Mar 2018

BondsOnline temporary outage: Real estate bulletin issue 171 (February 2018)

The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
04 Dec 2023

Property manager fined after falling victim to a holiday accommodation scam (Vicki Redfern): Real estate bulletin issue 166 (December 2017)

21 December 2017 Property manager fined after falling victim to a holiday accommodation scam (Vicki Redfern) A property manager has been reprimanded and fined $2,500 by the State Administrative...
Consumer Protection
Bulletin
21 Dec 2017

Renewed warning after another loss from WA property sale scam: Settlement agents bulletin issue 75 (November 2017)

24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
23 Jan 2018

Renewed warning after another loss from WA property sale scam: Real estate bulletin issue number 162 (November 2017)

24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
28 Nov 2017

Tenant guide - Form 4 For new retail shop leases from 1 January 2013

READ
What is a retail shop lease? Entering into a lease for a retail shop means that you (the tenant or lessee) are entering into a legally binding contract with the landlord (or lessor). The lease...
Consumer Protection
Guide / handbook
29 Aug 2017

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Announcements

New $154.5 million relief package to support tenants, landlords and construction industry

The McGowan Government has announced a new package to support tenants, landlords and the construction industry in the COVID-19 pandemic. The package adds to the McGowan Government's $1.7 billion stimulus and relief package for businesses and households impacted by the COVID-19 pandemic. It complements the introduction of a six-month freeze on rent increases, the moratorium on evictions from March...
Consumer Protection
Media release
23 Apr 2020

Eviction moratorium and code of conduct to protect WA businesses

New laws introduced by the McGowan Government to establish a six-month moratorium on evictions for certain commercial tenancies in Western Australia and establish a mandatory code of conduct to assist with negotiations between landlords and tenants have now passed the WA Parliament. The aim of the legislation is to help small commercial tenants that are now in financial distress to survive the...
Consumer Protection
Media release
21 Apr 2020

DMIRS planning for impact of COVID-19

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

Coronavirus - What can be done to reduce risks from a viral outbreak such as COVID 19

Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020

Progress of the Work Health and Safety Bill 2019

On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...
WorkSafe
Department News
25 Feb 2020

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

DMIRS 2019 Stakeholder Satisfaction Survey

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

DMIRS Annual Report released online

The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018

New regulations to improve the safe use of combustible cladding

The McGowan Government has introduced building regulations to restrict the use of combustible material on building facades of high-risk buildings. The new building regulations prevent the use of performance solutions by restricting the use of combustible cladding to those that can demonstrate compliance under the Building Code of Australia’s (BCA) new verification method. This method also...
Building and Energy
Media release
06 Oct 2018

Serious chemical burns result in $47,900 penalty for principal employer Rand Transport

Rand Transport (1986) Pty Ltd was handed a $45,000 fine and a $2900 costs penalty in the Perth Magistrate Court following serious ammonia gas burns to a contract worker. Rand, a cold storage food distributor, pleaded guilty to failing to provide and maintain a safe workplace where contractors were not exposed to hazards. On 11 December 2014, during the construction of a dividing wall within a...
WorkSafe
Media release
30 May 2018

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