Business / company

Announcements

Commissioner's Blog: Reception issues for TV buyers

With Acting Commissioner for Consumer Protection David Hillyard Changes to the way several new TV channels broadcast is causing reception issues for some television users, and sellers of TVs or set top boxes should attune to this. Until recently, all networks were broadcasting in either standard definition or high definition using the MPEG-2 video format. Now, however, some high definition...
Consumer Protection
Department News
12 May 2016

Commissioner's Blog: Have you bought a recalled product?

With Acting Commissioner for Consumer Protection David Hillyard You may have seen or heard about a Samsung washing fire at a rental property in Wanneroo recently. Early indications are that it was a top loader which is subject to a national product safety recall and I would like to use the case as a reminder about recalled products that pose a threat to public safety. Under the Australian...
Consumer Protection
Department News
27 Apr 2016

Commissioner's Blog: Say yes to receipts and check your bills

With Acting Commissioner for Consumer Protection David Hillyard Next time you’re asked ‘would you like a receipt?’ say yes and be sure to check it. Contactless technology that allows us to pay with a wave of a card seems to be resulting in a lower take-up of receipts and this becomes a problem when there’s a query about how much was charged and what for. If you fail to obtain proof of the...
Consumer Protection
Department News
30 Mar 2016

Commissioner's Blog: Drive bitumen bandits out of town

With Acting Commissioner for Consumer Protection David Hillyard... There are many pleasant things we associate with summer in Western Australia, such as barbecues and swimming, but unfortunately at Consumer Protection it’s a time when we hear of ‘bitumen bandits’ in the State. ‘Bitumen bandits’ turn up at homes and businesses without invitation and then offer to lay driveways at supposedly...
Consumer Protection
Department News
12 Feb 2016

Government reinforces support to building industry

A Building Industry Summit today aims to identify new red tape reductions and ways to streamline regulatory requirements for the construction of new homes, residential renovations and commercial construction.
Building and Energy
Department News
02 Feb 2016

Bushfire reform aims to save lives

The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015

Concerns expressed over coaches to Melbourne

Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015

Business warning: bitumen bandits

Consumer Protection is warning businesses not to deal with ‘bitumen bandits’ who offer to lay driveways on-the-spot with material supposedly leftover from another job. A report received by Consumer Protection suggests that a British man is approaching business owners in the Willetton area with the offer of immediate start, drive-way laying services, using asphalt in his truck, leftover from...
Consumer Protection
Alert
25 Sep 2015

Don't work live electrical safety video

Working on or near energised electrical equipment (live work) is the leading cause of burns, shocks, serious accidents and fatalities for electricians. Energy Safety ’s Code of Practice for persons working on or near energised electrical installations sets out guidelines issued under the authority of Section 33AA of the Electricity Act 1945 (WA). WorkCover NSW has recently released an electrical...
Building and Energy
Department News
16 Jun 2015

Commissioner's Blog - Checkout Checks

With David Hillyard, Acting Commissioner for Consumer Protection Checkout Checks Each week, our team of compliance officers visit shops across the Perth metropolitan area to see whether prices advertised on store shelves match the amounts customers are charged when the goods are scanned at the checkout. These checks are called price scanning audits and are also done by Consumer Protection...
Consumer Protection
Department News
12 Jun 2015

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